Steet Toyota of Johnstown

The service center is enough to never make me return to this location for fixes and certainly not for vehicle purchase. Quoted work was overpriced and I was charged a diagnostic fee for a few minutes of their time. This is why local businesses struggle in this area. No options to work with community members or keep a customer base.

I’m leaving this review because I don’t understand how a massive company like Toyota can sell me a damaged vehicle as a Brand-New vehicle (2022 Toyota Tacoma) and get away with it!!. I understand that Toyota didn’t realize that the factory installed roof rack was improperly installed at the factory which caused water to run down the inside of the interior which caused mold to grow throughout the inside of my interior and airbags leaving an overwhelming smell of mildew but that is exactly what happen. The water also ran throughout the inside of the dashboard which caused massive electrical damage, I’m sure this truck will have electrical issues for as long as it runs. This truck spent over 6 weeks is the shop and has been to the dealership multiple times, but Toyota will still not give me my money back. Be smart and don’t buy a Toyota as they obviously don’t care at all about customer values. It’s a shame that a billion-dollar company like Toyota treats their loyal customers (not anymore) this way. Toyota should be very ashamed of how they treat customers!!! Terrible!

My daughter and son in law bought truck from there. had issue right off the getgo. Took a month He told the brakes weren't right. Fixed nothing Recently tried to contact General Manager. More thana few times. Left messages no return or response. Ervice guy was rude as well very un settling experience. All we wanted was to return truck and get another vehicle off the lot. They got 2 hard working . Now there stuck with a truck . Unprofessional

The team was great, Carmello really took care of my needs and moved the transaction through quickly. We were able to hone in on a good deal and close for the right car at a good rate.

I can not say enough about Steet Toyota and are Salesmen John Flint. I must have called and emailed John 20 times. My son was looking for a specific 4Runner in the exact interior/ exterior colors he wanted. John found the exact vehicle had it brought to Steet for us, never once sounded short or frustrated with the ongoing conversations. He worked with are credit union who said Steet was a pleasure to work with. We had been to a few other dealers closer to us and John told me he match and or beat them on the cost! Trust me that was not a tactic to get us to drive over an hour. He was true to his word. Highly recommend Steet and John Flint! Thank you! Dylan’s and Jacquie Walker

I visited Steet Toyota in Johnstown to have my Camry repaired January 2018. I know other customers have scheduled appointments. My need unfortunately was having my car towed because of the symptoms. The two guys who write the service orders were not friendly. One wouldn?t look at me. It?s been 2 and 1/2 hrs and no diagnosis. I was here last year needing ignition coils. They tried to say I needed new ignition wires & plugs. They were 1 year old. The Toyota dealer in Syracuse is friendly & honest. BIG difference.

Dave Bosworth was a great salesman and very professional. He helped me get into my 2012 tundra. He was also very kind to my family. This was second vehicle he sold to us and we highly recommend him to anyone looking to buy new or used, thank you very much Dave!

Quick turn around and easy to deal with. No problems! Thanks Terry Sutphen!!

We had a great buying experience at Steet Toyota of Johnstown. Our salesman, Terry Sutphen, was very easy to work with and was very patient in letting test drive many vehicles. Never felt high pressured into purchasing a vehicle. Steet Toyota is a convenient dealership as it is also close by.

Terry Sutphen did an amazing job selling me my brand new Rav4 Hybrid!!!! The atmosphere and experience was excellent. Treated with kindness and fairness! No pushy salesmen and very honest... I would highly recommend To come to Steet Toyota and speak to Terry and Bob! You will not be disappointed.