Reviews
I was looking for a vehicle and I had bought a vehicle...
I was looking for a vehicle and I had bought a vehicle here before and I remember the great experince I had had at that time. Ki Ki was so helpful and very very nice. If anyone is ever looking for a nice used car and enjoy working with nice people who are willing to work with you then this is the place to go. I appeciate everything they did for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had been stuck with my broken down volkswagen golf for...
I had been stuck with my broken down volkswagen golf for over 2 months. It had extensive transmission problems that were extremely difficult and expensive to fix, especially in this rural setting. After several coworkers encouraged me to see KiKi at CAW, I finally gave in and did it. I had been hesitant because a few other dealerships were flat out rude and not at all helpful about my situation. but CAW was EXACTLY OPPOSITE. From the moment I walked in to the moment I left, I knew that Kiki was doing everything in her power to help me. I am now the proud owner of a 2009 Pontiac Vibe. They took my Golf as part of the down payment, which no other dealership would have even CONSIDERED! The customer services and help was superb, not to mention the follow-up!!! (I left a few personal items in the car and Kiki ensured that they were returned to me, even went out of her way to MAIL an item to my home!!!) It was an excellent experience. I have told everyone about it and I would DEFINITELY do business with CAW again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
they stayed within payment we wanted they reviewed our...
they stayed within payment we wanted they reviewed our credit and told how to improve it before any loan paper work was done very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My past credit problems have me embarrassed and not...
My past credit problems have me embarrassed and not wanting to face a dealership. My mother-in-law suggested Consumers. I looked at there website for over 6 months and even requested paperwork from them on how to improve my credit before I applied. Last week I finally found the car for me and applied. I couldnt be more satisfied. I have never in my 4 car owning days experienced such a friendly, caring car salesman! Sonny made me feel at ease and talked to me like a person not a commision check. He made it so easy to purchase my car. And the finance manager bent over backwards to put me in my car. I just cannot express enough what a great group of people they are. And I cannot thank them enought for what they did for me and what this will continue to do for my credit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was shopping for a used car, something easier on gas...
I was shopping for a used car, something easier on gas than my current vehicle. I had a price and monthly payment that I was looking for and they met both for me.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant experience. They kept working with me even...
Very pleasant experience. They kept working with me even with a low credit score until they were able to find a bank to finance me and made the buying experience an overall pleasant one. When everyone else said no and was not willing they were willing and went the extra step to make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The over all experince was great. i couldnt have found a...
The over all experince was great. i couldnt have found a better bunch of people. Sooo nice! I would buy another car from them. Thanks for all your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very happy with my experience at Consumers Auto...
I was very happy with my experience at Consumers Auto Warehouse. Kiki made me feel like i could trust her judgement on each car she showed me. She was very nice and I did appreciate her taking the time to help me find my first car. It also was raining outside and she still showed me the cars and i really did appreciate that as well. My overall experience there was GREAT everyone seem like they were happy for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As i was in a stuck situation with my vehicle breaking...
As i was in a stuck situation with my vehicle breaking down going into work i was very unsure if a new/pre-owned vehicle was even possible. With credit being an issue to this matter i didnt know where to begin. I certainly didnt want to play the pick a car, run the numbers, and than do pick number 2 and so on.We walked into the "showroom" area where we were politely and professionally greeted by Salesperson Sonny Galvez.I than asked for him to do what they do,as in where to start in making a process simple. he took us through each step,and while the credit/financing was being handled, Sonny gave promp satifing answers to every question i had. I took a walk out on the lot, picked 3 units to inquire opon.Quickley we were told that financing was possible along with every detail with it.The picking out a vehicle took me more time than anything Sonny was responsible for. I decided on a 2008 Ford Focus coupe ses and in very little time we were done.NO TRIP to D.M.V ,no runarounds, I left with a tagged and insured ride and EVERY piece of imformatiom on the credit needed.Road side assistance tempoary plan at no charge,and first oilchange free "coupon". I LEFT VERY SATISFITED, AND STILL AM. This was a very easy expierence thanks to the proffesionalisum of Mr.Galvez,and the Credit manager. "Herbie Roberts"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I needed a car and have a bankruptcy on my credit. Sonny...
I needed a car and have a bankruptcy on my credit. Sonny was great, he never made me feel like some salesman can when your credit is less than perfect. The owner even went over how I can improve my credit score and put me in a car I can afford. I have already recommended Consumer auto Warehouse and Sonny to my sister and a close friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car