Reviews
Amber Abshire helped me and my husband get a nice
Amber Abshire helped me and my husband get a nice reliable car .She was very professional and extremely helpful..go to Amber for all car needs..you will be pleased
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sell you cars with stuff wrong with it.
They sell you cars with stuff wrong with it. Then they claim when the finally fix it after multiple trips of being basically called "crazy" and say they did it out of " Generosity". Brakes, rotors, oil, a/c should be checked PRIOR to sell. When trying to leave an honest review on BBB, they act innocent and when leaving it on Facebook they WILL block you. (Real companies have bad and good reviews) they choice to fudge theres. They don't listen to the vehicle you need, they show you vehicles that are the exact opposite of what you need. When you tell them the vehicle has problems with it, you wait in the shop for hours, and then get thrown "free oil change" for the inconvenience. Went to another mechanic shop and had to pay out of pocket for things that were included in warranty and were told was fine.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re always sorry when people have trouble and this reviewer admits we made lots of effort to fix their problems - at no charge. The real problem is when people buy cars with high mileage and expect they will have no trouble ever and that everything should be free. Best of luck at the next place you buy a car.
We came to Consumers to see about trading our truck in
We came to Consumers to see about trading our truck in for something more reliable. Although we weren't able to trade it in we were able to finance another truck that was in great condition. Consumers worked their hardest to find us a truck in our payment range that had all of the features we needed. We appreciate the fact that Terin, Vlad, and Amber (our sales rep) took wonderful care of us and cared about what we were looking for. They have a great selection of all kinds of cars. EV's, SUV's, trucks, sedans, vans, and crossovers. All of them were priced very reasonably as well! Thank you so much to the wonderful team at Consumers Auto Warehouse, we will forever be loyal customers!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us such an amazing review, Dana! I'm so glad we were able to get you into a truck! :) I'm glad to hear our team took great care of you as well! :)
This dealership is the place to go wether it’s for a
This dealership is the place to go wether it’s for a purchase, rental, or needing service on your car I can’t say more great things about this company the staff is incredible and really truly care about the people that come in they even reach out to you after you have purchased a car from them to check up on how everything is going just excellent customer service every time highly recommend !!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for such a kind review, Melissa! It's easy for us to care about our customers when they're as great as you!! :)
I loved working with the CAW family!
I loved working with the CAW family! They have an amazing team that does everything to try to get you the best deal on a vehicle! I personally had an amazing experience with Amber! Shes great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jasmine! Thank you for bringing your mom to us as well! Whole family is going to be driving CAW cars!! :)
I must say I had the best experience purchasing a vehicle
I must say I had the best experience purchasing a vehicle from this dealership. Customer service is top notch they go above and beyond for you!!! Will definitely purchase again from them.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Lisa! It was our pleasure to work with you! Definitely looking forward to working with you again in the future! :)
If I could give them more stars, I would!
If I could give them more stars, I would! First things first, Amanda in the service department is truly a gem. I had an old Ford that I took there for over two years. All the techs there were honest with me and went above and beyond to fix what needed to be fixed in addition to routine oil changes and state inspections. They were also more than happy to tell me when a repair could be put off for a while longer. I appreciate this because, as a teacher, every dollar counts and it was always nice to be able to save up for more expensive repairs. My Ford was falling apart and when it came time to replace it I went straight to CAW. Amanda, Tyler, and Tarin worked in tandem to help me find, finance, and drive off in an amazing Subaru! It was exactly what I was looking for. Tyler was a fantastic sales representative. He listened to what I was looking for and didn't try to pressure me into buying a vehicle I wasn't interested in. He definitely took the time to treat me and my son with kindness and respect. I felt very comfortable with him and I knew he would help me find the perfect vehicle for my family, and he did! Truly and all-star team at CAW, from service and sales to finance and detailing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Camille, we just love you so much!! :) Our team is always happy to help you in any way we can!! :) You're the best!! :)
These people will sell you a car with their bumper...
These people will sell you a car with their bumper sticker letting everyone know you just got screwed from a buy here pay here place cause your credit is swamped. Matters worse you will get ripped off with the most insane interest and hopefully you won’t drive off with a vehicle like mine the engine blew in two weeks and they refused to take responsibility. Guess what it’s not the finance company fault and they can’t take the junk back. Kiki Grooms really screwed my life over
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We came in towards the end of the day and they quickly...
We came in towards the end of the day and they quickly got to work on our needs. They found us the perfect car with a great monthly loan. They even stayed after business hours on a Friday to finalize our paperwork and make sure we drove away in our new vehicle that evening.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Deanna Smith at CAW helped me purchase my first car at a reasonable price and in great condition. The process only took a few days and I was very happy with the outcome. Despite being a used car, it is in excellent shape and should last me a very long time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car