Reviews
Uzma was wonderful, very helpful and professional. I got...
Uzma was wonderful, very helpful and professional. I got a great car for a reasonable price. Also they were respectful of my time and it wasn't a long drawn out process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for the 5 Star Review! It was great meeting you, we look forward to taking great care of your XT5! We will make sure Uzma reads this review! Again, we appreciate your business and hope you have a great weekend. Sincerely, Kelley and Geoff Kelly
Very professional and friendly dealership. Sales rep,...
Very professional and friendly dealership. Sales rep, business manager, detail manager and owner all worked together seamlessly to make the car purchasing experience very pleasurable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mr. Teeter, Thank you for the 5 Star Review. We appreciate your business and hope you are enjoying your CTS! A fantastic car! Thank you for highlighting our purchase experience. We will ensure everyone hears about your rave review. Have a great day and thank you again! Sincerely, Kelley and Geoff Kelly
We scheduled a test drive ahead of time and were...
We scheduled a test drive ahead of time and were completely satisfied with the experience. After visiting several dealerships, the Cadillac that we test drove ended up being perfect for our needs. Kelly Cadillac has fantastic customer service, customer follow up, and excellent explanation of all details related to our vehicle purchase and financing. Very friendly, very professional. Highly recommended! Thank you to Uzma, Glenn and Geoff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for your business. We hope you are enjoying your new XT5. We look forward to taking great care of you! Your 5 Star Recommendation means a lot to us ~ thank you! We will make sure Uzma and Glenn hear about your kind words. Sincerely, Kelley and Geoff Kelly
Purchased a vehicle from Kelly Cadillac and was very...
Purchased a vehicle from Kelly Cadillac and was very pleased with the entire experience. When I first inquired about the vehicle through an online site, I received 3 emails the next morning including one from the owner of the dealership. This set the tone for my entire experience. I was greeted by the owner and worked with Uzma Shafqat to purchase the car. She did a great job with little to no pressure. Even dealing with the finance department we pleasant with no pressure. Overall a great dealership to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for your business. We hope you are enjoying your RDX. It is customers like you that make what we do so rewarding. We will share your kind words with Uzma (we agree she is an excellent person). If you need anything, please let us know. Sincerely, Kelley and Geoff Kelly
I went to Kelly on a Thursday, sure that I wanted a new...
I went to Kelly on a Thursday, sure that I wanted a new XT5. I was shown the 5, and 4. Fell in love with the 4. The salesperson explained all of the differences, and sent me home. I did some research on the 4 cylinder turbo and felt that the engine is very good. Measaged the salesperson, and told her that I had made a decision to buy the 4. She came in on her day off to accommodate me. Everyone from the owner, sales and finance were exemplary. They have all of my futuree business. Thank you the Kelly Cadillac team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Desi, You are a pleasure to do business with! We hope you enjoy your new XT4. It is a very popular SUV. We agree with your assessment, Uzma is exemplary. We look forward to taking care of your XT4. Have a nice weekend. Sincerely, Kelley and Geoff Kelly
The personal touch given at this dealership was...
The personal touch given at this dealership was excellent! Our salesperson, Uzma was polite, informative and available for any questions throughout the 2 week process of finding the right car. She listened carefully to what WE wanted and was never pushy. When we walked into the showroom on the day we were to sign the paperwork and pick up the car, we were warmly greeted by the owner who asked how our vacation was. He along with several staff members thanked us several times for our business and really meant it. Uzma spent extra time showing us all the features of our new car and how to use them. You can tell she cares about her customers, loves her job and the people she works with! This dealership takes customer service seriously and really wants you to have a great buying experience that I believe will carry through to good customer care with the follow up maintenance visits as well. 5 stars for this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you very much for your business. We hope you are enjoying your XT5. It is a beautiful time of year for driving! We agree, Uzma is such a nice person. We will make certain she hears about your 5 Star Review. If you need anything, we will be here for you. Again, thank you... Sincerely, Kelley and Geoff Kelly
I just recently purchased a vehicle from Kelly Cadillac....
I just recently purchased a vehicle from Kelly Cadillac. I had to travel and was not disappointed. The quality of vehicles on this lot was amazing and everyone I came in contact with was truly friendly. The owner Geoff worked with me on my trade in value. From start to finish was a pleasant experience if I’m ever looking in the future for another vehicle I will be stopping by this lot first!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello There! Thank you very much for your business. We hope you are enjoying your new vehicle. It is our goal to make your buying experience 5 Star! Thank you for traveling to Kelly Cadillac! Have a great day! Sincerely, Kelley and Geoff Kelly
My second purchase at this dealership and they really...
My second purchase at this dealership and they really went all out to please me. It was a busy Saturday afternoon but everybody on the team worked hard (and stayed late) to get me into my like new car. Uzma (the Sales Advisor) went thru the features of the car with me to be sure I understood all of the details and will follow up with me in a few days for all of my questions. Everybody (Geoff, Kelly, and Glenn) was very professional, accommodating and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and THANK YOU for your business! We hope you are enjoying your XTS. We agree Uzma is a very good Sales Person - as you mentioned, very thorough. There is a lot to learn and we are always available to assist! Again, thank you and we look forward to taking care of your car! Sincerely, Kelley and Geoff Kelly
Dropped in to check the inventory knowing that I would...
Dropped in to check the inventory knowing that I would need a new car soon. Found a Penn State blue caddy that Kim let me take home overnight. Driving the car convinced me it was a great fit for me. All it needed were the pin stripes which were added two days later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Maisie! Thank you very much for your business. We hope you are enjoying your new Penn State XT4! The stripes completed the esthetic. We will make sure Kim hears about your 5 Star review. We look forward to taking great care of your XT4. Have a great day. Sincerely, Kelley and Geoff Kelly
We had a wonderful experience at Kelly Cadillac, the best...
We had a wonderful experience at Kelly Cadillac, the best buying car experience we have ever had. Uzma Shafqat, Sales Consultant, was professional and very knowledgeable. Highly recommend this dealership and Uzma. If you visit Kelly Cadillac ask for her, you will see the difference a great sales consultant can be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your 5 Star review. We hope you are enjoying your new XT4. Very good choice! We agree, Uzma is an excellent sales consultant (and an even nicer person!). If you need anything, please do not hesitate to contact us. Thank you again for your business. Sincerely, Kelley and Geoff Kelly
