Reviews
Great car buying experience and everyone was great. Uzma did a great job going over the car and helping us with the purchase.
Great car buying experience and everyone was great. Uzma did a great job going over the car and helping us with the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
One of the Best buying experiences that I’ve had at any dealership. They made a usually intolerable experience great.
One of the Best buying experiences that I’ve had at any dealership. They made a usually intolerable experience great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Uzma was our sales rep and she couldn’t have been more helpful. Every one of the staff were extremely nice and helpful. I would definitely go back for our next car.
Uzma was our sales rep and she couldn’t have been more helpful. Every one of the staff were extremely nice and helpful. I would definitely go back for our next car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kelly Cadillac has some of the nicest, most professional people I’ve ever met. The buying process was incredibly smooth, and their kindness and genuine care for customer needs and questions were outstanding. The owners personally greeted me and thanked me for my business. My salesperson, Joey, is awesome—sweet, kind, knowledgeable, and so helpful that I joked to my daughter afterwards about adopting him as my son. He even cared about my trip home and asked me to check in about my driving experience with my new purchase. Overall, I highly recommend this establishment, giving it a ten out of ten for exceptional service. The finance person ( Glenn) was also the best—such a great person to talk with. Big shout out to everyone at Kelly Cadillac in Lancaster, PA. Definitely go there for your next vehicle! I will always go back for any new purchase in the future !!!!!!
Kelly Cadillac has some of the nicest, most professional people I’ve ever met. The buying process was incredibly smooth, and their kindness and genuine care for customer needs and questions were outstanding. The owners personally greeted me and thanked me for my business. My salesperson, Joey, is awesome—sweet, kind, knowledgeable, and so helpful that I joked to my daughter afterwards about adopting him as my son. He even cared about my trip home and asked me to check in about my driving experience with my new purchase. Overall, I highly recommend this establishment, giving it a ten out of ten for exceptional service. The finance person ( Glenn) was also the best—such a great person to talk with. Big shout out to everyone at Kelly Cadillac in Lancaster, PA. Definitely go there for your next vehicle! I will always go back for any new purchase in the future !!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there! Thank you so much for your business AND the amazing 5 Star Dealer Rater Review. We hope you are enjoying your new XT5! We will share your kind words with the team. Have a great weekend. Sincerely, Kelley and Geoff Kelly
My husband, Henry Mauermeyer, and I have purchased all three of our previous cars, and now our fourth, at Kelly Cadillac with Uzma as our salesperson. Uzma excels in so many ways—she is not only a superb professional, she is also a superb human being who is caring, dedicated, knowledgeable, warm hearted, with the goal of making the buyer totally informed and satisfied that the vehicle they are buying is the perfect fit for their lifestyles she listens, shares, makes sure the customer fully understands the options available in an effort to educate as well as ensure the fit is the best.nonce a selection is made, she provides a thorough primer on all features and how they work. In fact, she offers an opportunity to return after purchase with any questions to maximize the comfortable use of “all bells and whistles”. We can think of no other option for us than to go back, even to just keep in touch as we have in the past, and confirm that Uzma did right by us. The pure joy of getting a new car and experiencing all of the new upgrades, will bring us back again and again to Kelly Cadillac and to “our” Uzma. Gratefully, Carol Mauermeyer
My husband, Henry Mauermeyer, and I have purchased all three of our previous cars, and now our fourth, at Kelly Cadillac with Uzma as our salesperson. Uzma excels in so many ways—she is not only a superb professional, she is also a superb human being who is caring, dedicated, knowledgeable, warm hearted, with the goal of making the buyer totally informed and satisfied that the vehicle they are buying is the perfect fit for their lifestyles she listens, shares, makes sure the customer fully understands the options available in an effort to educate as well as ensure the fit is the best.nonce a selection is made, she provides a thorough primer on all features and how they work. In fact, she offers an opportunity to return after purchase with any questions to maximize the comfortable use of “all bells and whistles”. We can think of no other option for us than to go back, even to just keep in touch as we have in the past, and confirm that Uzma did right by us. The pure joy of getting a new car and experiencing all of the new upgrades, will bring us back again and again to Kelly Cadillac and to “our” Uzma. Gratefully, Carol Mauermeyer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Carol, WOW thank you very much for your kind review and your continued business. We will share your kind words with Uzma and Glenn. It is customers like you that make what we do so much fun. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly
Had the pleasure of working with Uzma to buy our first Cadillac. She was so great to work with and very thorough! When It came down to buying the car Glen was great, one of the best car buying experiences we’ve ever had! Highly recommend.
Had the pleasure of working with Uzma to buy our first Cadillac. She was so great to work with and very thorough! When It came down to buying the car Glen was great, one of the best car buying experiences we’ve ever had! Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kate, Thank you so much for your business. We really appreciate the time you took to fill out the Dealer Rater Review - it means a lot to us. We hope you are enjoying your new Escalade ESV, I am sure you are turning a lot of heads!! We look forward to taking great care of your ESV. Have a nice weekend. Sincerely, Kelley and Geoff Kelly
I had a terrific experience at Kelly Cadillac and cannot recommend them enough. Joey made the entire process completely painless from start to finish. He was professional, straightforward, and ensured everything went smoothly without any of the typical stress. If you are in the market for a new vehicle, come to Kelly Cadillac and be sure to ask for Joey. You won’t find a more seamless or professional team to work with.
I had a terrific experience at Kelly Cadillac and cannot recommend them enough. Joey made the entire process completely painless from start to finish. He was professional, straightforward, and ensured everything went smoothly without any of the typical stress. If you are in the market for a new vehicle, come to Kelly Cadillac and be sure to ask for Joey. You won’t find a more seamless or professional team to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Daniel! Thank you very much for your business. We hope you are enjoying your new Lyriq! We will share your 5 Star Dealer Rater Review with Joey, Kim and Nick. Have a great day ~ you made ours! Thank you, Kelley and Geoff Kelly
All of my interactions with Kelly Cadillac have been outstanding! From Julio in the service department to Uzma in sales, I feel I have been well taken care of. This was my second purchase through Uzma and I have found her to be friendly and knowledgeable. I feel confident that both times she has guided me in the correct direction. She is prompt in response and answered all of my questions with patience. Uzma is an outstanding professional and a joy to work with!
All of my interactions with Kelly Cadillac have been outstanding! From Julio in the service department to Uzma in sales, I feel I have been well taken care of. This was my second purchase through Uzma and I have found her to be friendly and knowledgeable. I feel confident that both times she has guided me in the correct direction. She is prompt in response and answered all of my questions with patience. Uzma is an outstanding professional and a joy to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Joey was a very personable person and very knowledgeable about the Cadilac we were buying. He was a joy to work with.
Joey was a very personable person and very knowledgeable about the Cadilac we were buying. He was a joy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Cheryl, Thank you very much for your continued business. We hope you are enjoying your XT5! We appreciate you taking the time to fill out the 5 Star Dealer Rater Review - we will share your kind words with Joey. Lastly, GOOOO Oklahoma (not saying which team!!). Sincerely, Kelley and Geoff Kelly
We purchased a 2026 Cadillac CT5-V from Kelly Cadillac. This was our first experience with Kelly Cadillac and it was a wonderful experience. Uzma Shafqat was our sales person and she is the best. She really knows everything about the cars she is selling and is a wonderful person. We loved working with her. We also had the pleasure to work with Geoff Kelly, Nick Yeager and Glenn Davis. They were professional and very nice people to work with. Over the years, buying a new car was uncomfortable, dealing with the car dealers. Kelly Cadillac was a pleasant change, and a very nice experience. We love the family atmosphere. We will go back to Kelly Cadillac for future car purchases and we highly recommend them.
We purchased a 2026 Cadillac CT5-V from Kelly Cadillac. This was our first experience with Kelly Cadillac and it was a wonderful experience. Uzma Shafqat was our sales person and she is the best. She really knows everything about the cars she is selling and is a wonderful person. We loved working with her. We also had the pleasure to work with Geoff Kelly, Nick Yeager and Glenn Davis. They were professional and very nice people to work with. Over the years, buying a new car was uncomfortable, dealing with the car dealers. Kelly Cadillac was a pleasant change, and a very nice experience. We love the family atmosphere. We will go back to Kelly Cadillac for future car purchases and we highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you very much for your business. We hope you are enjoying that BEAUTIFUL CT5-V. We will share your 5 Star Review with the team. Thank you again and have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly