Reviews
The staff is friendly but it’s very disappointing to go
The staff is friendly but it’s very disappointing to go in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset the 3% credit card fee they pass along to their customers. Who carries that kind of cash around? Most people do not. I found out after my visit and accidentally that there were coupons they could’ve applied. But not one mention of it. This world has become too greedy and it’s sad that if you’re a loyal customer they don’t appreciate your loyalty to them. It’s disappointing. Im loyal to a business until I see they aren’t loyal to me and continue squeezing money wherever they can when times are tough. I don’t know if the service department gets a kickback on services they sell but that seems like a shady practice if so. If I don’t absolutely NEED something, please don’t push it. If it’s going to affect my ability to drive my car, yes, please tell me.
The staff is friendly but it’s very disappointing to go
The staff is friendly but it’s very disappointing to go in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset the 3% credit card fee they pass along to their customers. Who carries that kind of cash around? Most people do not. I found out after my visit and accidentally that there were coupons they could’ve applied. But not one mention of it. This world has become too greedy and it’s sad that if you’re a loyal customer they don’t appreciate your loyalty to them. It’s disappointing. Im loyal to a business until I see they aren’t loyal to me and continue squeezing money wherever they can when times are tough. I don’t know if the service department gets a kickback on services they sell but that seems like a shady practice if so. If I don’t absolutely NEED something, please don’t push it. If it’s going to affect my ability to drive my car, yes, please tell me.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Sebastian and Vincent were fantastic!
Sebastian and Vincent were fantastic! Went in to Bridgewater Kia to trade in my old lease for a new one and they made the process simple, easy and fast. Would highly recommend going to Bridgewater Kia over any other dealership in the area!
Sebastian and Vincent were fantastic!
Sebastian and Vincent were fantastic! Went in to Bridgewater Kia to trade in my old lease for a new one and they made the process simple, easy and fast. Would highly recommend going to Bridgewater Kia over any other dealership in the area!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team appreciates your recommendation and is glad the lease trade-in process was smooth. Thank you for choosing Bridgewater Kia.
Fernando is the man!
Fernando is the man! He follows up and is on top of everything. He values your time and I value him for it.
Fernando is the man!
Fernando is the man! He follows up and is on top of everything. He values your time and I value him for it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team appreciates your recognition and values your time as well. Thank you for choosing Bridgewater Kia.
Was here earlier this week and I have never spoken to a
Was here earlier this week and I have never spoken to a more incompetent staff in my life.
Was here earlier this week and I have never spoken to a
Was here earlier this week and I have never spoken to a more incompetent staff in my life.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Freddy, We appreciate you sharing your feedback with us. I would like to speak with you about the level of communication and customer care you received from our team during your recent visit. Whenever you can, please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Anthony Szaraz aszaraz@bridgewaterkia.com
Do yourself a favor and avoid this dealer at all costs or
Do yourself a favor and avoid this dealer at all costs or you will get taken advantage of.
Do yourself a favor and avoid this dealer at all costs or
Do yourself a favor and avoid this dealer at all costs or you will get taken advantage of.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
GT, We are sorry your experience with us didn’t meet your expectations. If you would contact one of our managers to discuss what happened we would love the opportunity to discuss what happened.
Will overcharge you, this guy is the scummiest of sales
Will overcharge you, this guy is the scummiest of sales persons I’ve ever dealt with. Love leasing cars and will never be returning to this dealership let alone speaking to Sebastian Barrios as he will rip you off.
Will overcharge you, this guy is the scummiest of sales
Will overcharge you, this guy is the scummiest of sales persons I’ve ever dealt with. Love leasing cars and will never be returning to this dealership let alone speaking to Sebastian Barrios as he will rip you off.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Please know your feedback is very important to us. I would like to speak with you and learn more about your recent experience with our Sales Team. Whenever you can, would you send me an email with your best method of contact? I look forward to hearing from you. Anthony Szaraz aszaraz@bridgewaterkia.com
Very friendly and approachable.
Very friendly and approachable. Easy process in showing the required model and trim and closing the deal efficiently
Very friendly and approachable.
Very friendly and approachable. Easy process in showing the required model and trim and closing the deal efficiently
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about our team's approach and the smooth process at Bridgewater Kia. Thank you for sharing your experience.
Very nice and friendly staff.
Very nice and friendly staff. They attend to the issues you raise. Service was fast and communication is very good.
Very nice and friendly staff.
Very nice and friendly staff. They attend to the issues you raise. Service was fast and communication is very good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about our team's service and communication at Bridgewater Kia. Thank you for sharing your experience.
Excellent customer service and very professional and
Excellent customer service and very professional and dedicated with he jobs I will recommend him
Excellent customer service and very professional and
Excellent customer service and very professional and dedicated with he jobs I will recommend him
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive comments about our team's dedication and professionalism. Bridgewater Kia values your recommendations. Thank you for sharing your experience.
Jimmy is a fantastic salesman.
Jimmy is a fantastic salesman. He was support helpful and very sweet. I loved working with him and will definitely recommend anyone who is looking to buy a car to work with Jimmy!
Jimmy is a fantastic salesman.
Jimmy is a fantastic salesman. He was support helpful and very sweet. I loved working with him and will definitely recommend anyone who is looking to buy a car to work with Jimmy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our team at Bridgewater Kia. Thank you for recommending us. We're glad to hear Jimmy provided helpful support.