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Luck Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience as always was good Had oil changed, but whoever did it left oil plug loose and all my new oil came out and me being a senior citizen had a problem with this as I had to get help so I didn?t do damage to engine. Never had a problem at Luck before

My experience as always was good Had oil changed, but whoever did it left oil plug loose and all my new oil came out and me being a senior citizen had a problem with this as I had to get help so I didn?t do damage to engine. Never had a problem at Luck before

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I bought a 2022 Chevy Trailblazer at Luck Chevrolet and I love it! I want to express my gratitude and giving a huge endorsement to Scott Andersen and Anne Stiles at the dealership in Ashland, VA. This family owned dealership could have sold it to ANYONE at top dollar. Instead?.they got to know me, walked me through the process, saved me THOUSANDS to fit my budget, and then maxed out my trade in. Scott who owns a Trailblazer himself?.has answered all my questions and called to check on me! They truly did everything to help me buy MY FIRST CAR! Seriously, thank you! And I LOVE the Trailblazer!

I bought a 2022 Chevy Trailblazer at Luck Chevrolet and I love it! I want to express my gratitude and giving a huge endorsement to Scott Andersen and Anne Stiles at the dealership in Ashland, VA. This family owned dealership could have sold it to ANYONE at top dollar. Instead?.they got to know me, walked me through the process, saved me THOUSANDS to fit my budget, and then maxed out my trade in. Scott who owns a Trailblazer himself?.has answered all my questions and called to check on me! They truly did everything to help me buy MY FIRST CAR! Seriously, thank you! And I LOVE the Trailblazer!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied with the service. The waiting area was comfortable, spacious. The service area personnel good customer service.

Satisfied with the service. The waiting area was comfortable, spacious. The service area personnel good customer service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service was excellent and done in the time we were told.

The service was excellent and done in the time we were told.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never had any issues with this dealer in buying, or servicing the vehicle.

Never had any issues with this dealer in buying, or servicing the vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good service! I was called in advance and made aware of everything they worked on.

Good service! I was called in advance and made aware of everything they worked on.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In the era of COVID-19, Luck provided great service with the added comfort of knowing that safety protocols were being followed.

In the era of COVID-19, Luck provided great service with the added comfort of knowing that safety protocols were being followed.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always professional and prompt serving vehicle. Been a customer for servers years.

Always professional and prompt serving vehicle. Been a customer for servers years.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never any issues at this dealer, Luck Chevrolet, Ashland, VA.

Never any issues at this dealer, Luck Chevrolet, Ashland, VA.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and communication through buying a new truck!

Great service and communication through buying a new truck!

Rating breakdown (out of 5):
Customer service
4.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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