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Matt Saxe Chevrolet, Inc

(227 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 349-9033 (855) 349-9033
Used (855) 349-9035 (855) 349-9035
Service (855) 349-9045 (855) 349-9045

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Saxe Chevrolet, Inc from DealerRater.

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I really appreciated the honesty I encountered with the

I really appreciated the honesty I encountered with the people at this dealership , was it perfect No but I didn’t expect that because nobody is perfect, it was just the most comfortable experience after purchasing my sixth new vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You actually had cars to drive and check out.

You actually had cars to drive and check out. Hhhh hhhh hhhhhh hhh hh hh hh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After numerous requests thru e-mail, text and phone, I

After numerous requests thru e-mail, text and phone, I continue to receive ads, promotions, and other means of solicitation. DO NOT CONTACT ME THRU E-MAIL, REGULAR MAIL, TEXT, OR PHONE. AFTER GIVING YOU 20 PLUS YEARS OF PRETTY MUCH EXCLUSIVE BUSINESS FOR VEHICLES, TIRES, OIL CHANGES, WARRANTY WORK AND OTHER SERVICES, YOUR “HEAD LADY” LIED TO ME, ABSOLUTELY REFUSED TO EVEN SPEAK WITH A TECHNICIAN, AND WAS DOWNRIGHT AS RUDE AS ANYONE IVE EVER SPOKE WITH. ALL I NEEDED TO KNOW WAS IF IT WAS SAFE TO DRIVE UNTIL I COULD MAKE AN APPOINTMENT, or IF I NEEDED TO ARRANGE FOR OTHER TRANSPORTATION. Further contact will result in legal action, I ASSURE YOU. I DO NOT NEED OR WANT ANYTHING TO DO WITH MATT SAXE CHEVY. I took my Jeep I bought from you to Waconia Dodge, they spotted the problem, fixed it, sent me on my way…NO CHARGE. My business with you is completely dissolved. Your building can sit empty of my further patronage. You are allowed to respond to this particular e-mail once, simply to assure me you understand and will comply.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Saxe Chevrolet

Matt Saxe Chevrolet always provides best in class service and support. Highly skilled workforce with small town family feel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Deceptive!

Deceptive! Dishonest! Beware! DO NOT do business with them – you cannot trust them! I was interested in a suburban on their lot. I called and made an apt for first thing in the morning the next day to go see it. It was a hour drive. Due to construction, I was running a few minutes late so I called to tell them. When I arrived they told me the vehicle was loaned out the night before and wouldn’t be back until later in the afternoon. Why didn’t they tell me when I called??. I wasted my morning. I was ticked but very interested in the vehicle so I made arrangements for them to bring it to me for a test drive. I loved it. We drafted an ‘agreement to purchase’. The salesman couldn’t get a hold of someone back at the dealer, so he was going to get back to me in the morning with some details. Around noon he called and left a message saying he wanted to ‘touch base’ because he ‘had a couple of things to discuss’ and requested I give him a call back. I assumed we needed to set a date for delivery, etc. I called him back a little after 4:00 and got his voicemail, I requested he leave some details in a voicemail, text or email with what info he needed. I didn’t hear back so I texted him the next day asking when I could pick up the vehicle, he responded that they had sold it to someone else. It didn’t matter I had a signed agreement to purchase. Who does business like that?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2022 Silverado not starting.

Service person came to check our Silverado not starting. Problem was the floor mat was against the excelerator and vehicle wouldn?t start. Able to solve problem on site. We really appreciate the fast and efficient service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying our new vehicle from Anna-Faye was a real pleasure

Buying our new vehicle from Anna-Faye was a real pleasure for both of us. Anna worked very hard to make our deal happen. We love our new Traverse. Everyone at Matt Saxe was very professional and accommodating. Thanks Anna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car purchase

Purchased a new car. Salesperson was very nice. Ended up paying a little more than I was planning on.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair job

Very good service every time I?ve been in. Will be in soon for an update service too. Thank you for getting me in fast. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had a shudder in our Traverse they changed the sensor

We had a shudder in our Traverse they changed the sensor in it but still shuddered. We told other people had their transmission fluid changed to cure the problem guess we have to take it in again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.