Skip to main content

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMember from DealerRater.

Want to share your experience with this dealership?

Write a review

STAY AWAY

STAY AWAY!!! I drove 4 hours to get a vehicle that was supposed to be in perfect condition. The body was beat up, the tires were old and dry rotted and blew out on the highway and I've had nothing but issues with that vehicle ever since. Have they done anything for me? Nope!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They are amazing

We had the pleasure with working with Marcos he made the buying process so easy and stress free! we had a little issue with the car and it turned out to be nothing but for our piece of mind he replaced the part! he went above and beyond to make sure we were taken care of thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car for daughter

They were very helpful getting our daughter a new car. She didn't have any credit and was able to get a loan without a cosigner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love it

First off and most importantly, friendly staff, knowledgeable in all aspects . Not pushy at all and patient with you. The car inventory aooears to be in great condition considering they are used. I would recommend this dealer to anyone who is looking to buy used no matter their budget. They will work with you no matter what.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Impala Chevrolet 2017

There were nice employees especially Mike, he was so helpful. And they were a lot of nice cars, so hard to choose 😂 I would recommend people to go there, really nice place. Good Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Easy to work with!

The staff made this entire buying process extremely simple. I received a lower rate than I expected, and drove away in a great deal of a car! Ask for Butch when buying!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying our first car

We find a car online and Butch Fletcher is awesome he always been accessible and help me a lot! Thank you!!!! I recommended to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The best place to buy a car/motorcyle

I loved the service that Mr. Butch offers us. We'll tell our friends about this amazing place, where you can find a new/used car or a motorcycle. Me encanto el servicio brindado por los gerentes. Muy buena atencion al cliente, buenos precios. Me encantaron sus Motos Kawasaki!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly, efficient service

My husband and I needed to find a new car quickly; Butch guided us to a car that suited our needs at a good price. Great customer service and kind personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best Car Buying Experience Ever!

This was the best and most fun car buying experience I have ever had. Butch and Harold's service was OUTSTANDING!!! I am so happy with my purchase. Thanks again for making this such an enjoyable event.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No