Reviews
Amazing, helpful & thorough service! Highly recommend and the best car buying experience. Ask for Chris!
Amazing, helpful & thorough service! Highly recommend and the best car buying experience. Ask for Chris!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a really nice experience with Michele and others! They were all very kind and helpful!
I had a really nice experience with Michele and others! They were all very kind and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very clean, very friendly environment. Everyone so knowledgeable and honest! Clean waiting area! Good coffee and bagel!
Very clean, very friendly environment. Everyone so knowledgeable and honest! Clean waiting area! Good coffee and bagel!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our clean environment and friendly team. We appreciate your positive feedback about the waiting area and refreshments at Garavel Subaru.
Had an amazing experience with Byeong. There was no pressure and he made the whole process easy and transparent. Thanks!
Had an amazing experience with Byeong. There was no pressure and he made the whole process easy and transparent. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your feedback about our team's approach at Garavel Subaru.
I bought my Forester at Garavel about 3 1/2 years ago when cars were really hard to get because of the pandemic related supply chain disruptions. Byeong Cheon, my salesman, went out of his way to help me get a car, which I sorely needed-it took 2 months instead of the 6 months every other dealership was quoting me, and there was no mark up on the MSRP, which every other dealer was also quoting. Byeong held my hand through the entire process and maintained excellent communication so i never worried about anything.I recently reached out to Byeong again to help me get a copy of my bill of sale which I misplaced and needed. He was Johnny on the spot and got it to me within hours rather than the days he thought it might take. I have also had my car serviced occasionally at Garavel and they do a great job at a fair price. I am so pleased with this dealership and would recommend it to anyone looking to buy a Subaru.
I bought my Forester at Garavel about 3 1/2 years ago when cars were really hard to get because of the pandemic related supply chain disruptions. Byeong Cheon, my salesman, went out of his way to help me get a car, which I sorely needed-it took 2 months instead of the 6 months every other dealership was quoting me, and there was no mark up on the MSRP, which every other dealer was also quoting. Byeong held my hand through the entire process and maintained excellent communication so i never worried about anything.I recently reached out to Byeong again to help me get a copy of my bill of sale which I misplaced and needed. He was Johnny on the spot and got it to me within hours rather than the days he thought it might take. I have also had my car serviced occasionally at Garavel and they do a great job at a fair price. I am so pleased with this dealership and would recommend it to anyone looking to buy a Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Garavel Subaru. We appreciate your recommendation and are glad our team could assist you throughout the process. Your satisfaction with both sales and service means a lot to us.
Thank you Byeong. I'm really glad I stopped by. You answered all my questions.
Thank you Byeong. I'm really glad I stopped by. You answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad our team could assist you. Thank you for choosing Garavel Subaru.
Great place! I found the car I wanted right away, and the whole process was very quick, easy, and painless. Thank you Chris and Byeong :)
Great place! I found the car I wanted right away, and the whole process was very quick, easy, and painless. Thank you Chris and Byeong :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We're glad the process was quick and easy for you at Garavel Subaru. We appreciate your feedback.
Byeong is a true professional! He listened what I needed. The communication was excellent from start to finish. I highly recommend Byeong to anyone looking to buy a car!
Byeong is a true professional! He listened what I needed. The communication was excellent from start to finish. I highly recommend Byeong to anyone looking to buy a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation. We appreciate your feedback about our team's communication at Garavel Subaru. Your support means a lot to us.
Best dealership in CT. Dave was very helpful and professional with us, he assisted us throughout the end of the deal. Gary from the financial department gave us the best rate in the market.
Best dealership in CT. Dave was very helpful and professional with us, he assisted us throughout the end of the deal. Gary from the financial department gave us the best rate in the market.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about Garavel Subaru. We appreciate your recognition of our team's assistance and the financial options provided. Your satisfaction is important to us.
Efficient and communicative throughout the whole process. Michelle responded quickly when we sent an inquiry, and included pricing, features, packages and her hours for an appointment. We were able to use a teacher discount and complete the loan application ahead of time. The day of getting the car, we were in and out in no time, including all the final finance paperwork and tour of the car. Everyone was polite, friendly and gave many offers of help, even after we drove away. They also followed up the following day to see if we had any questions. Thanks!
Efficient and communicative throughout the whole process. Michelle responded quickly when we sent an inquiry, and included pricing, features, packages and her hours for an appointment. We were able to use a teacher discount and complete the loan application ahead of time. The day of getting the car, we were in and out in no time, including all the final finance paperwork and tour of the car. Everyone was polite, friendly and gave many offers of help, even after we drove away. They also followed up the following day to see if we had any questions. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Garavel Subaru. We appreciate your detailed feedback and are glad our team could assist efficiently throughout the process. Your satisfaction is important to us.