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Garavel Subaru

(7,289 reviews)
Visit Garavel Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2026 state dealer award
View 19 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 218-5455 (855) 218-5455
Service (888) 306-9985 (888) 306-9985

Inventory

See all 199 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2023.
Garavel is CT's fastest growing Subaru dealership.
2022 DealerRater.com Dealer of the Year Award winner.
Every used car comes with 1 of 4 warranty levels. With available additional coverage. BEST price guarantee on all vehicles.Trade-in values provided by Kelley Blue Book. Proceeds from each car support a local charity each month.
Subaru Service:
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle loan cars available for major services
- Comfortable waiting area with free WIFI coffee tea water and snacks
- 12 month/ 12000 mile parts and labor guarantee on all work
CT's Fastest Growing Subaru Dealer. 2022 Dealer of the Year Award winner.

Service center

Phone number (888) 306-9985

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(7,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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Amazing, helpful & thorough service! Highly recommend and the best car buying experience. Ask for Chris!

Amazing, helpful & thorough service! Highly recommend and the best car buying experience. Ask for Chris!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a really nice experience with Michele and others! They were all very kind and helpful!

I had a really nice experience with Michele and others! They were all very kind and helpful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very clean, very friendly environment. Everyone so knowledgeable and honest! Clean waiting area! Good coffee and bagel!

Very clean, very friendly environment. Everyone so knowledgeable and honest! Clean waiting area! Good coffee and bagel!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our clean environment and friendly team. We appreciate your positive feedback about the waiting area and refreshments at Garavel Subaru.

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Had an amazing experience with Byeong. There was no pressure and he made the whole process easy and transparent. Thanks!

Had an amazing experience with Byeong. There was no pressure and he made the whole process easy and transparent. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your feedback about our team's approach at Garavel Subaru.

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I bought my Forester at Garavel about 3 1/2 years ago when cars were really hard to get because of the pandemic related supply chain disruptions. Byeong Cheon, my salesman, went out of his way to help me get a car, which I sorely needed-it took 2 months instead of the 6 months every other dealership was quoting me, and there was no mark up on the MSRP, which every other dealer was also quoting. Byeong held my hand through the entire process and maintained excellent communication so i never worried about anything.I recently reached out to Byeong again to help me get a copy of my bill of sale which I misplaced and needed. He was Johnny on the spot and got it to me within hours rather than the days he thought it might take. I have also had my car serviced occasionally at Garavel and they do a great job at a fair price. I am so pleased with this dealership and would recommend it to anyone looking to buy a Subaru.

I bought my Forester at Garavel about 3 1/2 years ago when cars were really hard to get because of the pandemic related supply chain disruptions. Byeong Cheon, my salesman, went out of his way to help me get a car, which I sorely needed-it took 2 months instead of the 6 months every other dealership was quoting me, and there was no mark up on the MSRP, which every other dealer was also quoting. Byeong held my hand through the entire process and maintained excellent communication so i never worried about anything.I recently reached out to Byeong again to help me get a copy of my bill of sale which I misplaced and needed. He was Johnny on the spot and got it to me within hours rather than the days he thought it might take. I have also had my car serviced occasionally at Garavel and they do a great job at a fair price. I am so pleased with this dealership and would recommend it to anyone looking to buy a Subaru.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Garavel Subaru. We appreciate your recommendation and are glad our team could assist you throughout the process. Your satisfaction with both sales and service means a lot to us.

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Thank you Byeong. I'm really glad I stopped by. You answered all my questions.

Thank you Byeong. I'm really glad I stopped by. You answered all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad our team could assist you. Thank you for choosing Garavel Subaru.

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Great place! I found the car I wanted right away, and the whole process was very quick, easy, and painless. Thank you Chris and Byeong :)

Great place! I found the car I wanted right away, and the whole process was very quick, easy, and painless. Thank you Chris and Byeong :)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad the process was quick and easy for you at Garavel Subaru. We appreciate your feedback.

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Byeong is a true professional! He listened what I needed. The communication was excellent from start to finish. I highly recommend Byeong to anyone looking to buy a car!

Byeong is a true professional! He listened what I needed. The communication was excellent from start to finish. I highly recommend Byeong to anyone looking to buy a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. We appreciate your feedback about our team's communication at Garavel Subaru. Your support means a lot to us.

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Best dealership in CT. Dave was very helpful and professional with us, he assisted us throughout the end of the deal. Gary from the financial department gave us the best rate in the market.

Best dealership in CT. Dave was very helpful and professional with us, he assisted us throughout the end of the deal. Gary from the financial department gave us the best rate in the market.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about Garavel Subaru. We appreciate your recognition of our team's assistance and the financial options provided. Your satisfaction is important to us.

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Efficient and communicative throughout the whole process. Michelle responded quickly when we sent an inquiry, and included pricing, features, packages and her hours for an appointment. We were able to use a teacher discount and complete the loan application ahead of time. The day of getting the car, we were in and out in no time, including all the final finance paperwork and tour of the car. Everyone was polite, friendly and gave many offers of help, even after we drove away. They also followed up the following day to see if we had any questions. Thanks!

Efficient and communicative throughout the whole process. Michelle responded quickly when we sent an inquiry, and included pricing, features, packages and her hours for an appointment. We were able to use a teacher discount and complete the loan application ahead of time. The day of getting the car, we were in and out in no time, including all the final finance paperwork and tour of the car. Everyone was polite, friendly and gave many offers of help, even after we drove away. They also followed up the following day to see if we had any questions. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Garavel Subaru. We appreciate your detailed feedback and are glad our team could assist efficiently throughout the process. Your satisfaction is important to us.

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