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Napleton's Schaumburg Mazda

(226 reviews)
Visit Napleton's Schaumburg Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (847) 643-9915 (847) 643-9915
Used (847) 643-9918 (847) 643-9918
Service (847) 939-6479 (847) 939-6479

Inventory

See all 186 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.
Love Where You Buyā„¢ at Napleton's Schaumburg Mazda

Since 1931, the Napleton family has delivered a simple, customer-first car-buying experience. As one of Chicagoland’s largest dealer groups, we offer a wide selection of new and certified pre-owned vehicles and a transparent price-match guarantee within 100 miles. Enjoy complimentary first maintenance with every new and CPO purchase, plus protection plans and hassle-free trade-ins.
Napleton's Schaumburg Mazda. Love What You Drive. Love Where You Buy.

Service center

Phone number (847) 939-6479

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Schaumburg Mazda from DealerRater.

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This was my first experience purchasing a Mazda and I must say, i’m very pleased with my decision. Ivan @ Mazda was very friendly, patient and professional, while showing us the truck we wanted. He answered all our concerns and questions and we felt very confident in the purchase. We will most likely be back to purchase another Mazda in the near future. We have nothing but good things to say about this dealer and associates. Grade A experience. -Yolanda S.

This was my first experience purchasing a Mazda and I must say, i’m very pleased with my decision. Ivan @ Mazda was very friendly, patient and professional, while showing us the truck we wanted. He answered all our concerns and questions and we felt very confident in the purchase. We will most likely be back to purchase another Mazda in the near future. We have nothing but good things to say about this dealer and associates. Grade A experience. -Yolanda S.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gilbert made the sale as easy as possible. I appreciated his patience and his willingness to help before and after the purchase.

Gilbert made the sale as easy as possible. I appreciated his patience and his willingness to help before and after the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We called Teddy with the car info we wanted. Gave us options immediately. Gen manager Jonathon gave us a great deal. Second perfect car purchase this year!!

We called Teddy with the car info we wanted. Gave us options immediately. Gen manager Jonathon gave us a great deal. Second perfect car purchase this year!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a very positive experience with our purchase, and an excellent sales person. it was an upfront, transparent experience.

Had a very positive experience with our purchase, and an excellent sales person. it was an upfront, transparent experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just got our new 2025 CX-5 Rene Quinones was great he walked us through the whole process went very smoothly this is the second Mazda we bought from them I highly recommend them

Just got our new 2025 CX-5 Rene Quinones was great he walked us through the whole process went very smoothly this is the second Mazda we bought from them I highly recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchased a car from here and had a great experience very professional team, and trustworthy to honor their promises!

Purchased a car from here and had a great experience very professional team, and trustworthy to honor their promises!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very fast and thorough. Love the car. Teddy was the best. Finance was easy to get done.

Very fast and thorough. Love the car. Teddy was the best. Finance was easy to get done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer service could be nicer. I was reminded that I was too early. When I mentioned that there was an oil change coupon on the website that wasn't on the invoice, I was reminded again that I should have reported it sooner.

Customer service could be nicer. I was reminded that I was too early. When I mentioned that there was an oil change coupon on the website that wasn't on the invoice, I was reminded again that I should have reported it sooner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a great experience buying a Mazda3 . Ivan and Jose were very helpful to choose a car and finalize the purchase. I will definitely recommend to my friends. Thx again

I had a great experience buying a Mazda3 . Ivan and Jose were very helpful to choose a car and finalize the purchase. I will definitely recommend to my friends. Thx again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a great experience buying our car here. Rene QuiƱones was very knowledgeable and helpful. We ended up leaving that same day with a new car.

We had a great experience buying our car here. Rene QuiƱones was very knowledgeable and helpful. We ended up leaving that same day with a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 226 reviews