Reviews
I asked the sales person and sales manager to take off
I asked the sales person and sales manager to take off the accessory fees (approximately $800). I would have purchased the vehicle. It was declined, so I left. The vehicle was reduced, I believe a day or maybe that day. The sales manager sent me an email stating the sales person would get in touch with me. I waited a couple of days. When the sales person called my cell, was out of the room and he did not leave a message. I called the dealership and a woman answered. I told her my name and said someone had just called. The sales person picked up the phone and told me the car was sold. I got the impression they never intended to sell me the car because I wanted the accessory fee removed.
I asked the sales person and sales manager to take off
I asked the sales person and sales manager to take off the accessory fees (approximately $800). I would have purchased the vehicle. It was declined, so I left. The vehicle was reduced, I believe a day or maybe that day. The sales manager sent me an email stating the sales person would get in touch with me. I waited a couple of days. When the sales person called my cell, was out of the room and he did not leave a message. I called the dealership and a woman answered. I told her my name and said someone had just called. The sales person picked up the phone and told me the car was sold. I got the impression they never intended to sell me the car because I wanted the accessory fee removed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience with the dealership was smooth and
My experience with the dealership was smooth and professional from start to finish. The staff was knowledgeable, transparent, and respectful of my time, making the entire process straightforward. I felt confident in my purchase and appreciated the level of customer service throughout.
My experience with the dealership was smooth and
My experience with the dealership was smooth and professional from start to finish. The staff was knowledgeable, transparent, and respectful of my time, making the entire process straightforward. I felt confident in my purchase and appreciated the level of customer service throughout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professional,knowledgeable,experienced,well trained
Professional,knowledgeable,experienced,well trained staff, friendly and willing to assist in any way Very comfortable sounding. Would recommend the dealership highly in all departments!
Professional,knowledgeable,experienced,well trained
Professional,knowledgeable,experienced,well trained staff, friendly and willing to assist in any way Very comfortable sounding. Would recommend the dealership highly in all departments!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was very informative and quick to respond to any and
Nick was very informative and quick to respond to any and all questions I had. Very professional.
Nick was very informative and quick to respond to any and
Nick was very informative and quick to respond to any and all questions I had. Very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always have the best experience @ BMW of Freehold, Frank
Always have the best experience @ BMW of Freehold, Frank is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I choose to do business with.
Always have the best experience @ BMW of Freehold, Frank
Always have the best experience @ BMW of Freehold, Frank is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I choose to do business with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They are amazing team the sales and the finance manager
They are amazing team the sales and the finance manager easy and professional helpful was great experience
They are amazing team the sales and the finance manager
They are amazing team the sales and the finance manager easy and professional helpful was great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Maria is truly the best to deal with when it comes to
Maria is truly the best to deal with when it comes to finding you what you want and a good deal. She performs exceptional customer service and dedication. I would highly recommend to deal with her and to go to freehold BMW to make your dream come true.
Maria is truly the best to deal with when it comes to
Maria is truly the best to deal with when it comes to finding you what you want and a good deal. She performs exceptional customer service and dedication. I would highly recommend to deal with her and to go to freehold BMW to make your dream come true.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Maria will be so happy to hear your kind words! Thank you for choosing BMW of Freehold and for sharing your experience. We wish you many safe miles ahead!
Excellent all around.
Excellent all around. Arthur our sales rep was excellent. Rus is the best in Finance, love him.
Excellent all around.
Excellent all around. Arthur our sales rep was excellent. Rus is the best in Finance, love him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you had a fantastic time at our dealership! Your satisfaction is our top priority and we're thrilled that we could meet your needs.
Very inviting and pleasant experience.
Very inviting and pleasant experience. Danny Claro was a pleasure to deal with as well.
Very inviting and pleasant experience.
Very inviting and pleasant experience. Danny Claro was a pleasure to deal with as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your experience. It’s wonderful to know Danny Claro and our team made your visit feel comfortable and enjoyable.
It was a pleasure and no pressure experience!
It was a pleasure and no pressure experience! Staff very friendly and accommodating! I would definitely recommend!
It was a pleasure and no pressure experience!
It was a pleasure and no pressure experience! Staff very friendly and accommodating! I would definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your five-star review, Mike! We're so happy to hear that you had a pressure-free experience with our team. We look forward to seeing you next time at BMW of Freehold!