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Brookdale Chrysler Jeep Dodge RAM

(4,017 reviews)
Visit Brookdale Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 11 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (612) 424-9139 (612) 424-9139
Used (763) 634-8489 (763) 634-8489
Service (763) 634-8497 (763) 634-8497

Reviews

(4,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brookdale Chrysler Jeep Dodge RAM from DealerRater.

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Dodge Durango

My experience at Luther Dodge was great. They got the exact truck I wanted at the price I wanted. I would recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

I would very highly recommend this dealership to anyone who is looking to purchase a new/used vehicle because of the great service and professionalism of the entire sales team. I had a very positive experience with them during my recent vehicle purchase. The people and service above anything I have ever experienced in my years of car buying. Kudos to the entire team, from the salesperson to the financing manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Work was done on time and very well.

They toke my car in on time ,repaired it on time ,and didn't try to sell me other stuff I didn't ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience ever !

After a terrible visit of lying and deceit at the Dodge in Forest Lake Minnesota Luther was amazing. Randy was the best !!!! Mike o'halloren also fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent from sales to service

I just purchased my 3rd car from this dealership (after being referred by a friend who also purchased a Jeep). I keep coming back for the exceptional customer service. The sales staff are friendly, honest, and not pushy. This time, Randy helped me find the right Jeep for me, Al made the financial part of buying a car far less painful, and I have always had positive experiences with the service staff so I feel fully supported with my new purchase. Thank you to the whole team! Lisa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeep Grand Cherokee Overland

My experience with Brookdale Jeep was great. They had the vehicle I wanted, Erick work hard to get me a fair deal on my trade and Keith in finance gave great advise and got us a the best financing deal available. Great experience overall!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

AC Repair

Correctly diagnosed my AC problem and fixed it. Also found a problem with my Transmission Fluid leaking, replaced cooler lines and topped off fluid. Did a great job on servicing my battery terminals as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership wants to help you not hurt you.

I was treated as if I was the only customer that they were handling. And in a professional, curtious way.They really do care about the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worth the 250 mile drive to the cities!

My experience with Brookdale Chrysler Jeep Dodge was great. I was treated fairly and knew when I came down from Bemidji what to expect. My sales associate Paul was professional, friendly, fair, honest, but not pushy. This is the THIRD online evaluation I have been asked to do, and I won't be doing any more!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

oil change and the multi point inspection

Everything was done in less than an hour and advice on brake and tire wear and suggested repair/replacement was given; no pressure. Always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.