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Brookdale Chrysler Jeep Dodge RAM

(4,030 reviews)
Visit Brookdale Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 11 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (612) 424-9139 (612) 424-9139
Used (763) 634-8489 (763) 634-8489
Service (763) 634-8497 (763) 634-8497

Reviews

(4,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brookdale Chrysler Jeep Dodge RAM from DealerRater.

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Purchase of Used Chrysler Van

Allowed us to pursue purchasing vehicle at our pace. Great follow up to keep us informed but not rush a decision. Friendly, knowledgeable, thorough for both sales and finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome! Randy and Tim went to bat for me!!

I would recommend this wonderful experience to anyone! I LOVE MY DODGE JOURNEY! Walked in thinking about trading my vehicle in for something used and drove off in a brand new SUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Air bag recall

Made appointment, got in on time and finished in stated time. Coffee bar was available, comfortable waiting area. Friendly staff kept me advised of progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience all around.

Quickly found the exact vehicle I wanted. Great price on the new vehicle and the trade-in. Finance person did an excellent job explaining how lease works and all my options. No high pressure to purchase add-ons. Sales person did a good job explaining all the features on the car at delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Time well spent

Victor was very helpful and seemed interested in my car needs. Beni was especially helpful in determining which finance package would work best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hurry and Wait

The sales process was smooth, professional, and uneventful. Sat around for an hour+ waiting for Finance. Had do redo our finance papers as they had the wrong last name on them. Got an email several days later saying Finance did not have a record of our down payment so had to email a copy of our card receipt. Finance Department needed more help for the number of people wanting service on that day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Effortless

This was my second time leasing with Luther Brookdale, and both times were a pleasure. I was able to do all my negotiating by phone and have the exact auto I was interested in ready in just days. Victor was very personable, professional, and prepared,.....thanks to all the Luther staff~

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

We were treated with complete courtesy and professionalism. The staff listened to the concerns that I had with my vehicle and they were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealer

I enjoyed the experience with my salesperson. Overall made the purchase less stressful. I would recommend to others. Look forward to working with you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure

Every time I bring my Charger in for service I am treated with excellent service. Great people ! Great service ! And just a special note, I really appreciate that I am recognized and greeted as a friend, even by my original sales person.. Thank you, I'm not going anywhere else...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.