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Ed Napleton Honda

(2,853 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(2,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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Gerald Griffin & Alberto Perales were a big help!

Gerald Griffin & Alberto Perales were a big help! I received amazing service. Definitely recommend. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Rachael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Mr. Griffin is the best it was a pleasure meeting him and

Mr. Griffin is the best it was a pleasure meeting him and purchasing my new car with him. He’s very knowledgeable and helpful all the years of experience with Oak Lawn Honda have been great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Traci, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

First off I want ro thank Mr.

First off I want ro thank Mr. Sean P for all his proffesionalism and help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Joecar, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Had a decent experience while purchasing my Honda pilot.

Had a decent experience while purchasing my Honda pilot. My sales person helped me alot and was very informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Phil Smith, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

We had a good experience at Ed Napleton, all the people

We had a good experience at Ed Napleton, all the people was helpful and kind.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Nelly Roman! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

The other day I was at the dealer looking for a car.

The other day I was at the dealer looking for a car.. Danny Nino help me out to select a car and gave good customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Went in there great service and attention from Danny, i

Went in there great service and attention from Danny, i got all the info i need from him and defenitly gonna come back to get a great deal!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Gerald was a great in helping me choose my car.

Gerald was a great in helping me choose my car. He was kind and knowledgeable in the perfect fit for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Eric was amazing 👏 i love his customers service got

Eric was amazing 👏 i love his customers service got everything i wanted in more go to him for all your honda needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Gina, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

My experience with Gerald Griffin was amazing.

My experience with Gerald Griffin was amazing. He listened and cared to put me in the right vehicle for me. I would definitely deal with Gerald again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.