Reviews
After some trouble with my old car over the years, it was
After some trouble with my old car over the years, it was great to see that the crew remembered that and tried to help me beyond the fact that some parts were discontinued. I could tell they knew my electric problems were strange but real and I appreciate that. Thank you!
After some trouble with my old car over the years, it was
After some trouble with my old car over the years, it was great to see that the crew remembered that and tried to help me beyond the fact that some parts were discontinued. I could tell they knew my electric problems were strange but real and I appreciate that. Thank you!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great, friendly staff.
Great, friendly staff. It appears to me they enjoy for BMW Seattle. Really Do I need to say more.
Great, friendly staff.
Great, friendly staff. It appears to me they enjoy for BMW Seattle. Really Do I need to say more.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with our friendly staff at BMW Seattle. Your satisfaction is our priority, and I appreciate your feedback. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager
Great availability for scheduling.
Great availability for scheduling. Easy & convenient drop off. Great communication through use of technology gave an easy understanding of repairs needed
Great availability for scheduling.
Great availability for scheduling. Easy & convenient drop off. Great communication through use of technology gave an easy understanding of repairs needed
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! I’m thrilled to hear that you found our scheduling easy and convenient, and that my communication made your experience smooth and informative. At BMW Seattle, we strive to provide excellent service, and your kind words are greatly appreciated. We look forward to welcoming you back next time! Sincerely, Tony Watkins | Service Manager
Service appointments are easy to schedule, appointments
Service appointments are easy to schedule, appointments are handled in a timely manner with very good communication on progress. The service team has always been pleasant to work with as well.
Service appointments are easy to schedule, appointments
Service appointments are easy to schedule, appointments are handled in a timely manner with very good communication on progress. The service team has always been pleasant to work with as well.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It's great to hear that your service appointments at BMW Seattle have been easy to schedule and that we provided timely service with great communication. It's always our goal to ensure a pleasant experience for you. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
Service department is prompt and professional but I'll
Service department is prompt and professional but I'll add that Josh is kind, friendly, and approachable. I will plan to request him for future service appointments.
Service department is prompt and professional but I'll
Service department is prompt and professional but I'll add that Josh is kind, friendly, and approachable. I will plan to request him for future service appointments.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Hiromi! I’m thrilled to hear that you found our service department prompt and professional, and that Josh made a positive impression on you with his kindness and approachability. We look forward to seeing you again at BMW Seattle for your future service appointments! Sincerely, Tony Watkins | Service Manager
Great location and great customer service.
Great location and great customer service. Always have had things done in the communicated time frames.
Great location and great customer service.
Great location and great customer service. Always have had things done in the communicated time frames.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I appreciate your feedback about our location and customer service at BMW Seattle. It's great to hear that we have consistently met your expectations regarding timely service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager
I worked with Robert Gerth to get a new BMW, this was the
I worked with Robert Gerth to get a new BMW, this was the second time I worked with Robert. And he was recommended by a friend. Robert pays great attention to detail, lets the experience sell itself, and is extraordinarily accommodating. He created the best car buying experience I’ve ever had. I highly recommend working with Robert, especially if you want a great experience that doesn’t leave you with any regrets or afterthoughts. He’s the best!
I worked with Robert Gerth to get a new BMW, this was the
I worked with Robert Gerth to get a new BMW, this was the second time I worked with Robert. And he was recommended by a friend. Robert pays great attention to detail, lets the experience sell itself, and is extraordinarily accommodating. He created the best car buying experience I’ve ever had. I highly recommend working with Robert, especially if you want a great experience that doesn’t leave you with any regrets or afterthoughts. He’s the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your wonderful experience with us at BMW Seattle, Adam! I'm thrilled to hear that Robert provided you with exceptional service during your car buying journey. It's great to know that his attention to detail and accommodating nature made such a positive impact on your experience. I truly appreciate your recommendation and we look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager
Everybody here is absolutely amazing!
Everybody here is absolutely amazing! The service, the sales, the people at the front desks.
Everybody here is absolutely amazing!
Everybody here is absolutely amazing! The service, the sales, the people at the front desks.
- Customer service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with our team at BMW Seattle. We strive to provide outstanding service, and your kind words about our staff mean a lot to me. We look forward to welcoming you back next time! Sincerely, Adam Newbold | General Sales Manager
Great customer service, would recommend other to this
Great customer service, would recommend other to this location when looking for a new car.
Great customer service, would recommend other to this
Great customer service, would recommend other to this location when looking for a new car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Murray! I’m thrilled to hear that you had a great experience with our customer service at BMW Seattle. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager
The service team was prompt and responsive.
The service team was prompt and responsive. They also went above and beyond for an issue I had upon returning the loaner car.
The service team was prompt and responsive.
The service team was prompt and responsive. They also went above and beyond for an issue I had upon returning the loaner car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Heatherty! I’m thrilled to hear that our service team at BMW Seattle was prompt and responsive and that they went above and beyond to assist you with your loaner car issue. I truly appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager