Reviews
Great buying experience and service department is
Great buying experience and service department is awesome. Fair oil change price and a free car wash. As a Ford owner for the last 12 years, I’m definitely impressed and really like my 2021 Chevy RST truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We feel our service department is what makes Diamond Buick GMC of Alexandria special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. The Diamond Buick GMC of Alexandria Team
Very good service visit on the oil change staff was
Very good service visit on the oil change staff was friendly and helpful and accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Diamond Buick GMC of Alexandria Team
Great People to deal with, were loving the newer
Great People to deal with, were loving the newer vehicle, and were very pleased with all the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diamond always follow up on everything.
Diamond always follow up on everything. Will be buying my next vehicle from this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car
Awesome dealership to work with. Really took the time to listen to our wants and needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Diamond Buick GMC of Alexandria! If there is anything else we can do for you, please feel free to give us a call. Best, The Diamond Buick GMC of Alexandria Team
vibration in steering wheel/tire inspection
Vehicle inspected due to vibration in the steering wheel. Tires x4 needed. Tire prices/info given and discussed. Very helpful, though I found tires elsewhere at lower price, I will return for further services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Diamond Buick GMC of Alexandria Team
Very satisfied
The staff is very friendly and helpful, nice facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Diamond Buick GMC of Alexandria Team
A very professional dealership that is accommodating.
A very professional dealership that is accommodating. They provided a shuttle for me so I did not have to wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and always done on time and super friendly
Great service and always done on time and super friendly people too! Highly recommend Diamond Buick GMC!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GMC Sierra Service
Oil change & tire rotation done as expected and in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating, Bird, Gary! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! The Diamond Buick GMC of Alexandria Team