Reviews
Diamond always follow up on everything.
Diamond always follow up on everything. Will be buying my next vehicle from this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car
Awesome dealership to work with. Really took the time to listen to our wants and needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Diamond Buick GMC of Alexandria! If there is anything else we can do for you, please feel free to give us a call. Best, The Diamond Buick GMC of Alexandria Team
vibration in steering wheel/tire inspection
Vehicle inspected due to vibration in the steering wheel. Tires x4 needed. Tire prices/info given and discussed. Very helpful, though I found tires elsewhere at lower price, I will return for further services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Diamond Buick GMC of Alexandria Team
Very satisfied
The staff is very friendly and helpful, nice facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Diamond Buick GMC of Alexandria Team
A very professional dealership that is accommodating.
A very professional dealership that is accommodating. They provided a shuttle for me so I did not have to wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and always done on time and super friendly
Great service and always done on time and super friendly people too! Highly recommend Diamond Buick GMC!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GMC Sierra Service
Oil change & tire rotation done as expected and in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating, Bird, Gary! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! The Diamond Buick GMC of Alexandria Team
Satisfied; mostly.
Repair quality has always been good, prices are on the higher end but expect that from a dealership. They seem to do a thorough check and almost always seem to find something else wrong. I did have one bad experience where they told me our struts and sway bar linkage was bad, took our vehicle into another repair shop who had put the lifetime warranty struts in and they said nothing wrong with either the struts or sway bar linkage. Overall if you can afford it, happy and confident in their repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Diamond Buick GMC of Alexandria Team
Polite and courteous nice to deal with took it for a...
Polite and courteous nice to deal with took it for a drive and then we sealed for a bit but did not buy it
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and love that they now me by name and...
Excellent service and love that they now me by name and all ways ask how I am doing and ask if there is anything they can help me with… that speaks millions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair