Reviews
Write a reviewGREAT SERVICE DEPT.
THE QUICK LANE STAFF WAS VERY HELPFUL AND FRIENDLY.THEY WERE VERY BUSY BUT GOT ME DONE IN A TIMELY MATTER. THEY EVEN VACUUMED MY FRONT FLOOR MATS,WHICH WAS A NICE SURPRISE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lois, thank you for your kind words and congratulations on your new vehicle! At Mac Haik Ford Pasadena, we value our customers and we look forward to seeing you on your next visit. Take care!
Owner
The service was excellent. Dan was great, he was extremely courteous and helpful. Very engaged in making sure that the vehicle was completed quickly. As always very satisfied with the service I received and look forward to our next visit. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service,
I will bring my car back for when it need to be service, service was great. The staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Sheridan! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
oil change
great people quick service clean restrooms great waitng room
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that you were pleased with your visit, Ricardo! We hope to see you again soon!
Satisfied buyer
The sales and finance team were top notch at Mac Haik Ford. The no-haggle pricing and Ford incentives made the process to purchase our 2016 Kink Ranch Expedition simple and smooth. We were given top dollar for our trade in. We will return to buy a truck in the very near future. Thank you Tony, Sherry, and Eddie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Donna! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Good experiences since my purchase 3 years ago.
Very good experiences with all my dealings since purchase of my truck 3 years ago.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that you were pleased with your experience here at Mac Haik Ford, David! We're always here to provide exceptional service to all of our valued clients.
Great Staff, Clean Place, Friendly Service.
I traded in my ford focus st for a 2016 F-150 and the experience was the best I've had the entire team went out of their way to get me the best deal possible. I can't wait to buy from Mac Haik Ford again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Scott! We hope to continue to be of service for many years to come! Safe travels!
Great place to buy a vehicle!
Great experience at Mac Haik Ford Pasadena. Sales person was great and took care of me through the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Carl! We hope to be of service to you again! Take care!
Excellent customer service, very helpful staff
Purchased a 2016 Ford Fusion. Excellent customer service, very friendly and informed staff, my best car buying experience. Will definitely highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly, professional staff
The service we received was excellent. The service rep we dealt with, Brett, was extremely helpful and really went out of his way to make sure we were taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase