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United BMW

(1,134 reviews)
Visit United BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 270-8015 (888) 270-8015
Used (866) 490-6401 (866) 490-6401
Service (678) 245-4953 (678) 245-4953

Reviews

(1,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of United BMW from DealerRater.

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Mark was very helpful and he knows what he is doing

Mark was very helpful and he knows what he is doing Service was done before their estimated time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing United BMW for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Great people and a great experience.

Great people and a great experience. Anastasia was wonderful to work with, very knowledgeable and helpful in the decision making process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is great to see our team here at United BMW was able to assist in your decision and provide a great experience. We appreciate your business.

The place is awesome and I will send all of my friends to

The place is awesome and I will send all of my friends to Nelson at the best dealer ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great feedback with us. We are happy to provide an excellent dealership experience here at United BMW and happy to have earned your business. We look forward to welcoming you back again next time.

My car buying process was pretty straightforward.

My car buying process was pretty straightforward. The salesperson Mark Thompson was awesome and found the perfect vehicle. The pricing was transparent. I knew exactly what the total cost of the vehicle would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this great feedback and five-star rating, Jay. It was our pleasure to provide a top-notch buying experience. We hope to welcome you back to United BMW again in the future!

These guys went above and beyond for me when my finance

These guys went above and beyond for me when my finance company was giving them a hard time!! Spencer was wonderful and Anel is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great feedback with us. We are happy to go above and beyond for our guests here at United BMW and honored to have earned your business. We look forward to welcoming you back again next time.

Great professional experience!

Great professional experience! We drove nearly 6 hours to shop there, and it was well worth the drive! Will definitely continue to do business with United BMW! Thanks Victor, Kennedy, and Gianni! ☺️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Andrea! We're so glad that you had such a wonderful and professional shopping experience with our Sales Team. Enjoy your purchase, and please don't hesitate to reach out to us in the future.

Consumer response

Absolutely, thank you guys again! 😊

One of the best experience ever.

One of the best experience ever. Great people excellent team. Everything was fast and easy 100% recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and recommendation, Andreina! At United BMW, our staff always strives to provide excellent service and support when you come in for a visit. We appreciate your business and look forward to helping you with any auto needs in the future.

Website was very easy to use and helped me identify the

Website was very easy to use and helped me identify the X6 with low miles I was searching for. Sales staff did an excellent job, set up a day to drive the two vehicles I was most interested in, and assisted me with the purchase, all with no pressure. As a BMWCCA member for over 31 years, I would recommend United to anyone looking for a new or used BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review. We are so happy to hear the website was easy to navigate, and the staff was so helpful. We are happy to assist with any of your automotive needs at United BMW.

Hassle free car buying experience, trade in is simple.

Hassle free car buying experience, trade in is simple. My sales representative made the job even simpler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Vivek! Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our sales team could make this a top-notch experience! We hope you enjoy your new purchase and we look forward to continuing to serve you in the future! Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

The vehicle I purchased was very nice and the folk there

The vehicle I purchased was very nice and the folk there were nice too. The finance department got me in and out in a timely manner. I would definitely buy from them again if they had what I was looking for. Thanks to Patrick who was my salesman salesman and Kim who was in the finance department for making my experience with United BMW a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thankful that our teams here at United BMW were able to make your experience a great one. We appreciate your business and the 5-star rating.