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Sloane Toyota of Philadelphia

(2,763 reviews)
Visit Sloane Toyota of Philadelphia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

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New (215) 941-5637 (215) 941-5637
Used (215) 613-0562 (215) 613-0562
Service (215) 395-6778 (215) 395-6778

Inventory

See all 125 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2005.
Sloane Toyota of Philadelphia is proud to be the only dealership located within the city of Philadelphia offering new Toyota vehicles. Conveniently serving drivers throughout the city and surrounding communities, we provide a full lineup of new Toyota models, certified pre-owned vehicles, and expert Toyota service. As part of the Sloane Automotive Group, our team is committed to delivering a transparent, customer-focused experience from sales through service.
There's No Place Like Sloane!

Service center

Phone number (215) 395-6778

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sloane Toyota of Philadelphia from DealerRater.

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Nice and clear,very especial and helpfull thanks for

Nice and clear,very especial and helpfull thanks for everything 🙏. Toyota is the best and hes staff.

Nice and clear,very especial and helpfull thanks for

Nice and clear,very especial and helpfull thanks for everything 🙏. Toyota is the best and hes staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We were attended by the advisor Cristian and he was a

We were attended by the advisor Cristian and he was a very diligent and responsible person, he gave us all the information and helped us a lot with the whole process. Very grateful to him. Excellent advisor.

We were attended by the advisor Cristian and he was a

We were attended by the advisor Cristian and he was a very diligent and responsible person, he gave us all the information and helped us a lot with the whole process. Very grateful to him. Excellent advisor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Service was excellent!

Service was excellent! Communication was key! My vehicle was in and out with good timing.

Service was excellent!

Service was excellent! Communication was key! My vehicle was in and out with good timing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I worked with Sloane Toyota on an out of state deal over

I worked with Sloane Toyota on an out of state deal over the phone. They gave very fair out the door pricing quickly with no addons allowing me to sign quickly. They were very communicative throughout the process, answered my questions and overnighted necessary paperwork. He also helped me when shipping the vehicle down to me. Overall I’d say it was a great experience.

I worked with Sloane Toyota on an out of state deal over

I worked with Sloane Toyota on an out of state deal over the phone. They gave very fair out the door pricing quickly with no addons allowing me to sign quickly. They were very communicative throughout the process, answered my questions and overnighted necessary paperwork. He also helped me when shipping the vehicle down to me. Overall I’d say it was a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doug, thank you for sharing your kind words about our team! We appreciate your business and we hope to see you again at Sloane Toyota of Philadelphia. Enjoy the ride!

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I knew what car I wanted, explained I had an appointment,

I knew what car I wanted, explained I had an appointment, and they got me in and out, Cristian was great I loved working with him!

I knew what car I wanted, explained I had an appointment,

I knew what car I wanted, explained I had an appointment, and they got me in and out, Cristian was great I loved working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jacquie, thank you for sharing your kind words about Cristian! We hope you and your new car are doing well. - The Sloane Toyota of Philadelphia Team

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Joe Darcy is wonderful.

Joe Darcy is wonderful. I had a great service visit. Love your dealership. Good service every time.

Joe Darcy is wonderful.

Joe Darcy is wonderful. I had a great service visit. Love your dealership. Good service every time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Sharon! We are happy to hear you had a great experience at Sloane Toyota of Philadelphia.

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Fast service and polite.

Fast service and polite. Nice service. They offer me ride from Uber drop and pick up.

Fast service and polite.

Fast service and polite. Nice service. They offer me ride from Uber drop and pick up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Sloane Toyota of Philadelphia!

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Good customer service representative He kept informed

Good customer service representative He kept informed about the services for my car excellent person

Good customer service representative He kept informed

Good customer service representative He kept informed about the services for my car excellent person

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Audrey. We look forward to your next visit to Sloane Toyota of Philadelphia!

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It was a good experience as usual I was in and out in a

It was a good experience as usual I was in and out in a timely manner.

It was a good experience as usual I was in and out in a

It was a good experience as usual I was in and out in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review. We look forward to your next visit to Sloane Toyota of Philadelphia!

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Nearly every time I have had to come into this dealership

Nearly every time I have had to come into this dealership for my new 2024 Rav 4, there has been an inconvenience. Consistently there has been a lack of communication within the service department. I will be taking my business to a different dealership now that I have successfully finished my “free check ups”.

Nearly every time I have had to come into this dealership

Nearly every time I have had to come into this dealership for my new 2024 Rav 4, there has been an inconvenience. Consistently there has been a lack of communication within the service department. I will be taking my business to a different dealership now that I have successfully finished my “free check ups”.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Julia, I'm so sorry to hear that you've consistently faced inconveniences and communication issues during your visits. It's disappointing to know we've let you down. I hope you'll give us a chance to make things right. Please feel free to reach out so we can discuss how we might improve your perception of our service. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

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