Reviews
Have leased 3 Qx60 SUV’s and have always had good
Have leased 3 Qx60 SUV’s and have always had good service a dnd when we had a problem with Infinity finance they had our back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Sheehy Infiniti of Chantilly exceeded my expectations.
Sheehy Infiniti of Chantilly exceeded my expectations. My Sales Consultant, Dennis, was SO helpful and answered every question I had. I never felt rushed, and the entire process was easy. Dennis and the other employees went above and beyond to ensure that I was happy with my purchase! Overall this was such a great experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
cpm4, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Great internet response and followup through.
Great internet response and followup through. Seems to be very accomdating to make the deal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
bossx311, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
I recently worked with Dennis Dunning to buyout an
I recently worked with Dennis Dunning to buyout an existing leased car. Dennis provided superior service and the buyout process could not have gone smoother. He was very professional and extremely helpful. The entire process took less than a half hour. I can't thank Dennis enough for his service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jpowell, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out
HORRIBLE HORRIBLE DEALERSHIP
This has been a horrible experience. This is my 3rd Infinity QX80 but this one is a LEMON!! I can be going 75 MPH and it drops like its neutral! I have had it in the shop several times but they return it UNFIXED! Today they were suppose to bring me a loaner and pick up my QX80 again but they brought me a grossly filthy loaner car which I refused to accept. I have been waiting since Aug 1 for them to provide me with a loaner and take my car as they promise to do when they are selling you a new car. HORRIBLE CUSTOMER SERVICE ALL AROUND!!!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and excellent service consultant who
Excellent service and excellent service consultant who kept me informed throughout my time at the service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bassamn, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out
Everything went very well as usual.
Everything went very well as usual. Chantilly is a bit far for me since Tysons location has closed but valet service was offered for pick up and return. I dropped it off but used valet for the return.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
jakennel, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out
Outstanding service from Bob Fisher----he keeps us
Outstanding service from Bob Fisher----he keeps us informed from start to finish. Very helpful, very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeanie B, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out
Friendly, clean, informative, good customer service, easy
Friendly, clean, informative, good customer service, easy to access, not pushy, quick, responsive, flexible, helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kturka, thank you for taking the time to leave a review for us at SHEEHY INFINITI OF CHANTILLY. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Dennis took care of me.
Dennis took care of me. Easy experience from the time I walked in the door.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
dwimbyley13, thank you for taking the time to leave a review for us at SHEEHY INFINITI OF CHANTILLY. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!