Reviews
Friendly service department. Nice lounge area. Work was done quickly and my car was returned very clean. Have been going here for years and would recommend them.
Friendly service department. Nice lounge area. Work was done quickly and my car was returned very clean. Have been going here for years and would recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're glad to hear that you've consistently had a positive experience at Gold Coast Cadillac, especially with our service department and lounge area. Your recommendation means a lot to us, and we look forward to serving you for many more years to come. Safe travels! Sincerely, The Gold Coast Cadillac Team
Always given very professional service and was kept aware of my service while I waited. When I picked up the car it was washed and clean
Always given very professional service and was kept aware of my service while I waited. When I picked up the car it was washed and clean
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re thrilled to hear that you received professional service and were kept informed during your wait. At Gold Coast Cadillac, we always strive to ensure that your vehicle is returned to you in pristine condition. We appreciate your feedback and look forward to seeing you again! Sincerely, The Gold Coast Cadillac Team
I didn't know dealerships like Gold Coast still existed. Ryan Hills, our sales associate, was awesome from start to finish. We live a good distance from Gold Coast so everything was discussed/negotiated over the phone. When we showed up everything they promised was delivered. Quick, easy and honest.! Everyone we met, including the owner were just really good people. Were so impressed and happy to have found Ryan and Gold Coast Cadillac!
I didn't know dealerships like Gold Coast still existed. Ryan Hills, our sales associate, was awesome from start to finish. We live a good distance from Gold Coast so everything was discussed/negotiated over the phone. When we showed up everything they promised was delivered. Quick, easy and honest.! Everyone we met, including the owner were just really good people. Were so impressed and happy to have found Ryan and Gold Coast Cadillac!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Scott! We’re thrilled to hear that you had such a positive experience with Ryan and the Gold Coast Cadillac team. We take pride in delivering honest and efficient service, even from a distance. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to seeing you again in the future! Sincerely, The Gold Coast Cadillac Team
We moved from Malouf to Gold Coast due to the incredible Service Dept (Bonnie Lane) and Sales Mgr ( Ryan Hills ) ....we cannot say enough good about the Customer Service they provide. We switched from Malouf (our2 prior Cadillac vehicles) to your dealership although further away due to the Service Mgr at Malouf's total lack of customer understanding/indifference/lack of interest. Bonnie is always incredibly well informed before we arrive and extremely considerate of our time and care for our vehicles!!!!
We moved from Malouf to Gold Coast due to the incredible Service Dept (Bonnie Lane) and Sales Mgr ( Ryan Hills ) ....we cannot say enough good about the Customer Service they provide. We switched from Malouf (our2 prior Cadillac vehicles) to your dealership although further away due to the Service Mgr at Malouf's total lack of customer understanding/indifference/lack of interest. Bonnie is always incredibly well informed before we arrive and extremely considerate of our time and care for our vehicles!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our Service Department, especially with Bonnie and our Sales Manager, Ryan. At Gold Coast Cadillac, we strive to provide exceptional customer service, and it’s rewarding to know that our efforts have made a difference for you. We appreciate your decision to switch to our dealership and look forward to continuing to serve you and your Cadillac vehicles. Please don’t hesitate to visit us again soon! Sincerely, The Gold Coast Cadillac Team
Truly a delight to have my car serviced by Gold Coast personnel. Service is outstanding, as are all the service representatives. Honest friendly, totally accommodating, and truly customer oriented.
Truly a delight to have my car serviced by Gold Coast personnel. Service is outstanding, as are all the service representatives. Honest friendly, totally accommodating, and truly customer oriented.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a delightful experience with Gold Coast Cadillac and our service team. We pride ourselves on providing outstanding service and accommodating our customers' needs. Looking forward to welcoming you back for your next service! Sincerely, The Gold Coast Cadillac Team
Great job from the team at Gold Coast, they make car troubles a pleasure. Good job
Great job from the team at Gold Coast, they make car troubles a pleasure. Good job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Elias! We’re glad to hear that our team at Gold Coast Cadillac made your experience enjoyable, even with car troubles. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Gold Coast Cadillac Team
There is no pressure buying tactics.They answer, all your questions are very knowledgeable about the vehicles they are selling and very courteous.
There is no pressure buying tactics.They answer, all your questions are very knowledgeable about the vehicles they are selling and very courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! It's great to hear that you had a positive experience at Gold Coast Cadillac. Our team takes pride in providing knowledgeable and courteous service without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Gold Coast Cadillac Team
Customer service is fantastic. Chelsea managed every item on my list of concerns and saw to it all were addressed.
Customer service is fantastic. Chelsea managed every item on my list of concerns and saw to it all were addressed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re happy to hear you had a great experience with our customer service and that Chelsea was able to address all of your concerns. We look forward to seeing you again at Gold Coast Cadillac! Sincerely, The Gold Coast Cadillac Team
the sales man Bob Forster knows the products and took time with me about the new xt6 i will buy again.
the sales man Bob Forster knows the products and took time with me about the new xt6 i will buy again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Bob provided you with excellent service and took the time to share his knowledge about the new Cadillac XT6. At Gold Coast Cadillac, our team strives to ensure our customers have a great experience. We look forward to welcoming you back for your next purchase! Sincerely, The Gold Coast Cadillac Team
What a pleasure to deal with, from making the service appointment right down to dealing with John, who explained everything in terms that made sense to me. Although this isn’t the dealership where my car was purchased, it will be who I’ll be using from now on. Customer service is everything!! I could see how everyone was handled while I was waiting for my car & it was great across the board. This is the service one would expect from Cadillac!!!
What a pleasure to deal with, from making the service appointment right down to dealing with John, who explained everything in terms that made sense to me. Although this isn’t the dealership where my car was purchased, it will be who I’ll be using from now on. Customer service is everything!! I could see how everyone was handled while I was waiting for my car & it was great across the board. This is the service one would expect from Cadillac!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your experience at Gold Coast Cadillac was so positive, especially with John’s assistance. Providing excellent customer service is always a priority, and it's great to know your expectations were met. We look forward to serving you again in the future! Sincerely, The Gold Coast Cadillac Team