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Midland Ford Lincoln

(333 reviews)
Visit Midland Ford Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:30am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (989) 625-1311 (989) 625-1311
Used (989) 625-1358 (989) 625-1358
Service (989) 625-1314 (989) 625-1314

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dylan and Tiffany were excellent in their assistance in

Dylan and Tiffany were excellent in their assistance in the explanation of what the truck and dealership would do to help us if needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Mark Lawson was fantastic.

Salesman Mark Lawson was fantastic..as he was many years ago when I purchased a Fusion Hybrid from him. He is knowledgeable and more than happy to continue to answer my questions years after I purchased them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was disappointed when I bought a expensive set of tires

Was disappointed when I bought a expensive set of tires with the warranty and ran something over in middle of tire they said tire wasn’t reparable so I needed to buy a new one $320 it wasn’t covered by warranty I did but I will go back to discount tire for my tires even though I have bought lots of cars from midland ford with no issues I won’t do the tires again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff .

Friendly staff ... try to meet the customer's needs ... services seem fairly priced. Like working with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Midland Ford, Has become the place where I can Trust

Midland Ford, Has become the place where I can Trust them to complete any issues that I have with my F-150. Since my Wife and I (UAW) retired and moved into this area, I was looking for such a place where I could get help in protecting my investment. We’ve purchased a New vehicle (Mark Lawson). We’ll continue to do business with these Professional and very capable people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have my car serviced at Midland Ford and Matt was such

I have my car serviced at Midland Ford and Matt was such a great help, kind, polite and very friendly. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ford Quik lane has always been excellent with appointment

Ford Quik lane has always been excellent with appointment times and speed of service. I feel sorry for staff when they are asked to "upsell" products. My vehicle has only 15000 miles and I was told it needed a fuel system cleaning. It's too early in the life of the vehicle to push this service. I can see considering it at 30000 miles but a $400.00 additional charge is ridiculous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast friendly service.

Fast friendly service. Very professional and caring From check in to check out very easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went out of their way to make the experience enjoyable.

Went out of their way to make the experience enjoyable. Everyone was friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smart, hard working people who work hard as a team for a

Smart, hard working people who work hard as a team for a win/win result for all concerned. Service has always been superior too, but the whole business operation just continues to excel and improve.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.