Skip to main content

Pat Milliken Ford

(1,911 reviews)
Visit Pat Milliken Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Reviews

(1,911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Pat Milliken Ford Keith Kelly

Our third experience with Pat Milliken and Keith Kelly was again very professional and thorough from the beginning of the process, until we took possession of our leased vehicle. He didn't have the car we were looking for on the lot but found just exactly what we wanted with a few days. We have been to other dealerships in the past, but Pat Milliken and Keith Kelly are the best by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Salesman

I've been using Pat Milliken for just over 15 years. I've never had a bad experience. Larry Alman is a fantastic salesman. I just give him a payment I'm looking for and we always find a way to get me into a vehicle in the price range I need. I've recommend Larry to family members and now they won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional service

Called Mark Zadorozny at Pat Millicen Ford, referred by a friend. had the car I wanted waiting for our inspection when we arrived. Worked with us during there late hrs (after 5pm) to contact my insurance agent so we could take the vehicle with us. Obtained what I feel was a fair trade in value for our old car, even came by the house to pick up the title. Exceptional courtesy and professionalism working through the whole process. Dave Post made the financing painless, the tech support (I think it was James) synced our phones and covered the vehicle thoroughly. A very good leasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2016 Edge

I was very happy with Sean Kelly's service. He found the exact car I was hoping for at a great lease price. Appreciated the 'tech guys' showing me how to operate touch screen. Drove off the lot with Blue Tooth connected and security code set. Could not have asked for anything more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Looking for F150 lease 2016

Great store and sales staff.. Took my lunch break to shop for a new lease... Salesman had truck ready 2 minutes after I had arrived.. Gave me all discounts without asking and gave me a 5 day hold on the truck in case I wanted to go home and think about the deal..Also included bed liner and a tour of service department .. Great job on customer service.. Thanks Patrick..!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lease of a 2016 Edge

Frank Renko was engaged, professional and knowledgeable. Would not go to another dealership or salesman! I always feel that Frank Renko & Milliken is looking at the best possible scenario for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sales experience

John Blanchard handled my new lease in a professional, courteous and personable manner. He thoroughly went over the paperwork, answered all my questions and made the overall purchase experience very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

This is my fifth leased vehicle at Pat Milliken Ford and its due to the great customer service I received from Shauntice Richmond. Her willingness to go the extra mile to ensure my satisfaction is what I love most. Keeping me abreast of the best deals and staying in touch is why I can't imagine going anywhere else. I couldn't be happier with my new Ford Explorer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New vehicle purchase

I have been purchasing my vehicles at Pat Milliken Ford for years and always have excellent customer service from Mark Zadorozny who is very knowledgeable, professional and friendly. He always answers all of my questions. I recently purchased an Escape and couldn't be more happy with the vehicle and the purchase process. Very professional and efficient. Would highly recommend. Pat Milliken Ford and Mark Zadorozny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Sean Kelly was great. I couldn't have asked for a better buying experience he made the whole process easy. I will definitely be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.