Reviews
Pat Milliken Ford Keith Kelly
Our third experience with Pat Milliken and Keith Kelly was again very professional and thorough from the beginning of the process, until we took possession of our leased vehicle. He didn't have the car we were looking for on the lot but found just exactly what we wanted with a few days. We have been to other dealerships in the past, but Pat Milliken and Keith Kelly are the best by far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Salesman
I've been using Pat Milliken for just over 15 years. I've never had a bad experience. Larry Alman is a fantastic salesman. I just give him a payment I'm looking for and we always find a way to get me into a vehicle in the price range I need. I've recommend Larry to family members and now they won't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service
Called Mark Zadorozny at Pat Millicen Ford, referred by a friend. had the car I wanted waiting for our inspection when we arrived. Worked with us during there late hrs (after 5pm) to contact my insurance agent so we could take the vehicle with us. Obtained what I feel was a fair trade in value for our old car, even came by the house to pick up the title. Exceptional courtesy and professionalism working through the whole process. Dave Post made the financing painless, the tech support (I think it was James) synced our phones and covered the vehicle thoroughly. A very good leasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Edge
I was very happy with Sean Kelly's service. He found the exact car I was hoping for at a great lease price. Appreciated the 'tech guys' showing me how to operate touch screen. Drove off the lot with Blue Tooth connected and security code set. Could not have asked for anything more!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking for F150 lease 2016
Great store and sales staff.. Took my lunch break to shop for a new lease... Salesman had truck ready 2 minutes after I had arrived.. Gave me all discounts without asking and gave me a 5 day hold on the truck in case I wanted to go home and think about the deal..Also included bed liner and a tour of service department .. Great job on customer service.. Thanks Patrick..!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Lease of a 2016 Edge
Frank Renko was engaged, professional and knowledgeable. Would not go to another dealership or salesman! I always feel that Frank Renko & Milliken is looking at the best possible scenario for me and my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales experience
John Blanchard handled my new lease in a professional, courteous and personable manner. He thoroughly went over the paperwork, answered all my questions and made the overall purchase experience very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
This is my fifth leased vehicle at Pat Milliken Ford and its due to the great customer service I received from Shauntice Richmond. Her willingness to go the extra mile to ensure my satisfaction is what I love most. Keeping me abreast of the best deals and staying in touch is why I can't imagine going anywhere else. I couldn't be happier with my new Ford Explorer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New vehicle purchase
I have been purchasing my vehicles at Pat Milliken Ford for years and always have excellent customer service from Mark Zadorozny who is very knowledgeable, professional and friendly. He always answers all of my questions. I recently purchased an Escape and couldn't be more happy with the vehicle and the purchase process. Very professional and efficient. Would highly recommend. Pat Milliken Ford and Mark Zadorozny.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Sean Kelly was great. I couldn't have asked for a better buying experience he made the whole process easy. I will definitely be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car