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Pat Milliken Ford

(2,004 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

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New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Inventory

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About our dealership

This seller has been on Cars.com since February 2008.
Family owned & operated since 1959 we are proud to be one of the largest Ford dealers in the nation. We know that customer satisfaction is the key to our success. We have been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 28 years in a row. The only dealer in Michigan to achieve this designation & are proud of our entire sales & service team!
The Experience You Deserve!

Service center

Phone number (313) 915-4901

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

John Blanchard headshot
John Blanchard
New and Used Vehicle Sales
(63 reviews)
Braheem Abboud headshot
Braheem Abboud
New and Used Vehicle Sales
(47 reviews)
Daryl Blannon headshot
Daryl Blannon
Service Advisor
(16 reviews)
Juliet Guertin headshot
Juliet Guertin
Service Advisor
(62 reviews)
Tim Beaty headshot
Tim Beaty
Finance Director
(64 reviews)
Mike Rector headshot
Mike Rector
New and Used Vehicle Sales
(35 reviews)
Kevin Koshkarian headshot
Kevin Koshkarian
General Sales Manager
(38 reviews)
Joey DeSantis headshot
Joey DeSantis
New and Used Vehicle Sales
(37 reviews)
Joe Linting headshot
Joe Linting
New and Used Vehicle Sales
(37 reviews)
James Dillon headshot
James Dillon
New and Used Vehicle Sales
(33 reviews)
Vanessa Vermette headshot
Vanessa Vermette
New and Used Vehicle Sales
(38 reviews)
Victor Rodopoulos headshot
Victor Rodopoulos
New and Used Vehicle Sales
(33 reviews)
Joe Balhorn headshot
Joe Balhorn
New and Used Vehicle Sales
(27 reviews)
Danielle Fowler headshot
Danielle Fowler
New & Used Vehicle Sales
(30 reviews)
Edgar Evans headshot
Edgar Evans
New and Used Vehicle Sales
(23 reviews)
Jack Kare headshot
Jack Kare
Digital Performance Manager
(18 reviews)
Rick Dawkins headshot
Rick Dawkins
New and Used Vehicle Sales
(13 reviews)
Steve McGuire headshot
Steve McGuire
New & Used Vehicle Sales
(19 reviews)
Sara Volansky headshot
Sara Volansky
New and Used Vehicle Sales
(11 reviews)
Dean Adams headshot
Dean Adams
New Vehicle Sales Manager
(11 reviews)
David Conzelman headshot
David Conzelman
New and Used Vehicle Sales
(13 reviews)
Michael Darmes headshot
Michael Darmes
Finance Manager
(10 reviews)
Gerald Kronner headshot
Gerald Kronner
New Vehicle Sales Manager
(9 reviews)
Robb Roberts headshot
Robb Roberts
New & Used Vehicle Sales
(9 reviews)
Wes Ellis headshot
Wes Ellis
Service Manager
(6 reviews)
Mike Wegehaupt headshot
Mike Wegehaupt
New and Used Vehicle Sales
(5 reviews)
Brian Godfrey headshot
Brian Godfrey
President
(5 reviews)
Jayson Wicker headshot
Jayson Wicker
Collision Center Manager
(4 reviews)
Peter Battle headshot
Peter Battle
General Manager - Customer Service Division
(3 reviews)
Brandon Garner headshot
Brandon Garner
Service Advisor
(3 reviews)
Kenzie Ritchie headshot
Kenzie Ritchie
New and Used Vehicle Sales
(3 reviews)
Ricky Rojeski headshot
Ricky Rojeski
New and Used Vehicle Sales
(3 reviews)
Nick Smith headshot
Nick Smith
Estimator
(3 reviews)
Tony Cabej headshot
Tony Cabej
New and Used Vehicle Sales
(2 reviews)
Paul Georgeson headshot
Paul Georgeson
Estimator
(2 reviews)
Drew Hampshire headshot
Drew Hampshire
Assistant Manager, Service Department
(2 reviews)
George Rodopoulos headshot
George Rodopoulos
New & Used Vehicles Sales
(2 reviews)
Kenneth Rouse headshot
Kenneth Rouse
Assistant Manager, Parts Department
(2 reviews)
Jason Deckard headshot
Jason Deckard
Service Advisor
(1 review)
Todd Grace headshot
Todd Grace
Marketing Specialist
(1 review)
Steve Sewell headshot
Steve Sewell
Parts Department Manager
(1 review)
Bryan Van Doornik headshot
Bryan Van Doornik
Controller
(1 review)
Rob Chahine headshot
Rob Chahine
Courtesy Transportation Specialist
Kevin Clements headshot
Kevin Clements
Pre-Owned Vehicle Sales Manager
Dillon DeBeliso headshot
Dillon DeBeliso
Assistant Manager, Collision Center
Garrett Justice headshot
Garrett Justice
Remote Experience Coordinator
Terry Kruse headshot
Terry Kruse
Lease Manager
Mike Marzouq headshot
Mike Marzouq
Shop Foreman
Angie Mota-James headshot
Angie Mota-James
Service Advisor
Kile Myers headshot
Kile Myers
New & Used Vehicle Sales
Jennifer Tandy headshot
Jennifer Tandy
New & Used Vehicle Sales
Tarrick Warra headshot
Tarrick Warra
New & Used Vehicle Sales

Reviews

(2,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

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John is a great salesperson, and easy to work with. Dealership is outstanding and great to work with.

John is a great salesperson, and easy to work with. Dealership is outstanding and great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Pat Milliken Ford service department is top notch!! My go to person at the service department is Juliet she knows ford automobiles and she knows what needs to be done and what does not. I purchased my Expedition at Milliken and it was a perfect experience. I have it serviced there regularly and they get it done when they say it will.

Pat Milliken Ford service department is top notch!! My go to person at the service department is Juliet she knows ford automobiles and she knows what needs to be done and what does not. I purchased my Expedition at Milliken and it was a perfect experience. I have it serviced there regularly and they get it done when they say it will.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and loyalty to the team at Pat Milliken Ford! We love hearing these wonderful stories from our happy customers!

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Was very professional I appreciated the concern. for my safety. Will continue on coming back for a service for my SUV truck. thank you, Darrell.

Was very professional I appreciated the concern. for my safety. Will continue on coming back for a service for my SUV truck. thank you, Darrell.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with Daryl!

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10/10 experience Tim was great. Got me in me in my new truck in less than 2 hours I would recommend him to anyone

10/10 experience Tim was great. Got me in me in my new truck in less than 2 hours I would recommend him to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words about your experience with Tim Shea! Enjoy your new truck!

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I had a Wonderful experience. Tim Shea was very professional and exceeded my expectations. Thank you Tim I love my new truck

I had a Wonderful experience. Tim Shea was very professional and exceeded my expectations. Thank you Tim I love my new truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about your experience with Tim Shea! We appreciate the opportunity to earn your business!

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Tim shea is the man! He got me into a 2024 with zero down not even a month after bankruptcy! The payments are what i expected. I’m so happy & thankful!

Tim shea is the man! He got me into a 2024 with zero down not even a month after bankruptcy! The payments are what i expected. I’m so happy & thankful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ashley! We're glad to hear that Tim was able to assist you so effectively. Your satisfaction means a lot to us, and we appreciate you sharing your positive experience!

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Awesome customer service. What I loved most was how fast the process was going. The was a big plus for me. The service went beyond what I expected. Meaning I thought the process would be super long.

Awesome customer service. What I loved most was how fast the process was going. The was a big plus for me. The service went beyond what I expected. Meaning I thought the process would be super long.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Tim Shea and Pat Milliken Ford! We appreciate your kind words!

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I enjoy myself at PAT MILLIKEN FORD it was a friendly environment will recommend you guys check them out they got me an a car quick in fast

I enjoy myself at PAT MILLIKEN FORD it was a friendly environment will recommend you guys check them out they got me an a car quick in fast

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team! We appreciate the opportunity to earn your business!

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From the first moment, I spoke to Rick, I was treated with nothing but dignity and respect. Even though the vehicle I was looking at ended up not meeting my needs, I would absolutely recommend Rick for your car needs.

From the first moment, I spoke to Rick, I was treated with nothing but dignity and respect. Even though the vehicle I was looking at ended up not meeting my needs, I would absolutely recommend Rick for your car needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for these kind words about your experience with Rick Dawkins!

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Braheem was easy to work with. He patiently searched for a vehicle that fulfilled are needs. Our questions were dealt with fully. He is a friendly and cheerful guy. We will certainly recommend him to friends and family.

Braheem was easy to work with. He patiently searched for a vehicle that fulfilled are needs. Our questions were dealt with fully. He is a friendly and cheerful guy. We will certainly recommend him to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent experience with Braheem Abboud! We greatly appreciate your kind words!

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See all 2004 reviews