Reviews
Imlay City Ford found the vehicle that we wanted in a timely fashion, and made the purchase a smooth process.
Imlay City Ford found the vehicle that we wanted in a timely fashion, and made the purchase a smooth process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have worked with Dick Dickenson with my last 3 vehicles he is so easy to work with and talk too. I refer everyone to him, he's not pushy just a straight up guy. THANK YOU SO MUCH!
I have worked with Dick Dickenson with my last 3 vehicles he is so easy to work with and talk too. I refer everyone to him, he's not pushy just a straight up guy. THANK YOU SO MUCH!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The sales person was patient, reliable and very knowledgeable with the process of finding the safest vehicle for me to purchase. Being elderly, what l wanted to buy and what vehicle was safer and made me more confident while maneuvering, the salesperson took that into consideration.
The sales person was patient, reliable and very knowledgeable with the process of finding the safest vehicle for me to purchase. Being elderly, what l wanted to buy and what vehicle was safer and made me more confident while maneuvering, the salesperson took that into consideration.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our salesperson Michael and the sales manager were fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to track down exactly what she wanted and get it for her. She loves her new Maverick. She was treated with dignity and respect. Imlay City Ford will be our dealership moving forward. When I am ready for my next Escape.. I will be calling Michael. Betty Storey
Our salesperson Michael and the sales manager were fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to track down exactly what she wanted and get it for her. She loves her new Maverick. She was treated with dignity and respect. Imlay City Ford will be our dealership moving forward. When I am ready for my next Escape.. I will be calling Michael. Betty Storey
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They gave us a fair trade number and handled the whole transaction very well and gave us pizza while the vehicle was being prepped.
They gave us a fair trade number and handled the whole transaction very well and gave us pizza while the vehicle was being prepped.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tim Young and Mike Marvin were great people to deal with . Would recommend them if looking for a new Ford vehicle.
Tim Young and Mike Marvin were great people to deal with . Would recommend them if looking for a new Ford vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dustin was so patient and kind, he listened to our needs and concerns, he went over the changes to vehicles since last we had purchased a new one, it was so refreshing. Thank you Dustin.
Dustin was so patient and kind, he listened to our needs and concerns, he went over the changes to vehicles since last we had purchased a new one, it was so refreshing. Thank you Dustin.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an excellent experience with a very kind and knowledgeable sales person. They had the vehicle I was looking for and helped us complete the purchase very timely. The entire team was great.
I had an excellent experience with a very kind and knowledgeable sales person. They had the vehicle I was looking for and helped us complete the purchase very timely. The entire team was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Dealership! The whole team is a pleasure to deal with. Sales, service and finance are all great to deal with. Been using this dealership since I moved to the area never had 1 bad experience here!
Great Dealership! The whole team is a pleasure to deal with. Sales, service and finance are all great to deal with. Been using this dealership since I moved to the area never had 1 bad experience here!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Overpaid, under water on car, now I'm stuck, Greedy sales person and manager, No Escape should cost this much, screen keeps freezing up, what makes you think I would ever buy another car from Imlay City Ford
Overpaid, under water on car, now I'm stuck, Greedy sales person and manager, No Escape should cost this much, screen keeps freezing up, what makes you think I would ever buy another car from Imlay City Ford
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase