Cappellino Buick GMC

I found a vehicle online (2024 Trax LT) through Cars.com at Cappellino Buick/GMC and put in a request for more information. Within a short period of time Dan Hayes from Cappellino reached out to me and answered my questions as well as set me up to look at the vehicle the next day. When I met Dan I had the instant impression that he was invested in his work and that he was listening to me and understood what was important to me. We looked over and then test drove the car, then returned to the dealership to discuss next steps. Before leaving there that day, I was able to establish a price point I felt comfortable with and a trade value for my current vehicle. The General Manager, Clayton Fanning came out to see me and discuss the trade-in evaluation and we worked together to get a number we both felt a little misery and a good deal of happiness with. Dan and I agreed to meet the next day as I would bring my wife in to see the vehicle and then decide to purchase or not. We decided to purchase the vehicle and finance through GM. The entire process was easy, non-pressure filled and we both felt like we were respected throughout the process. The Finance Manager, Matt Donohue, went over everything with us but didn't try to bend our arms and push all types of add-ons onto us. He explained our options very clearly and left no doubt that we were in control of what we wanted or not. Overall it was a pleasant experience purchasing a vehicle from Dan and the team at Cappellino Buick/GMC Williamsville. I know firsthand how well they work FOR their customers and I can tell you that having been in the car-selling business years ago for one of their direct competitors I felt that they cared about us, like I cared about my customers. Thank you Dan, Clayton and Matt for a great car buying experience!

Everyone was very helpful and was a smooth process. Very good experience, happy with outcome

I recently purchased my second vehicle from Dominic Beneditti at Cappellino. I received the same courteous service as before. And everyone was great and gave me an easy experience getting the car I wanted with all the bells and whistles and in the color I wanted. Thanks 😊

Dan Hayes was incredible. He went above and beyond to get me my dream car. I couldn’t be happier. It’s everything I wanted.

It was a pleasure dealing with Cappellino Buick Jaquie in sales was knowledgeable and thorough in her presentation and hey, we worked it out.

Great dealing with Cappellino GMC no pressure gave me great money for more trade got my New Truck salesman was excellent to deal with Dave Grisanti sales rep Did everything they said they would excellent service Canada.

Great experience buying new car no pressure to buy. Given couple of days to think over the details of the car purchase and then smooth sailing after that.

Outstanding group of people that work there from the salesman to the service department.. Have always been a pleasure to work with them, always treated with respect.

Great people, open and honest. Accommodating and wholesome. Still waiting on one small thing to get finished and followed up on but besides that an overall near perfect experience.

Pleasant experience for new lease of Encore GX, from start to finish. Domenic explained my new lease and answered all my questions. This was my 3rd lease with Domenic