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Friendly Dodge Chrysler Jeep RAM Inc

(839 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly sales staff.

Friendly sales staff. Jason Roy in particular facilitated our sale with quick streamline service we were looking for.

Friendly sales staff.

Friendly sales staff. Jason Roy in particular facilitated our sale with quick streamline service we were looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear you had a friendly experience and that Jason Roy helped make your purchase quick and streamlined. We truly appreciate your business and hope to see you again in the future! 🚗✨

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I had a great experience working with my car salesman

I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed. What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—from test driving to final paperwork—was smooth and stress-free. I highly recommend him to anyone looking to buy a car. If you want someone who is patient, trustworthy, and truly cares about customer satisfaction, he’s the person to see.

I had a great experience working with my car salesman

I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed. What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—from test driving to final paperwork—was smooth and stress-free. I highly recommend him to anyone looking to buy a car. If you want someone who is patient, trustworthy, and truly cares about customer satisfaction, he’s the person to see.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the incredible review! We’re thrilled to hear Jason Roy provided such a friendly, professional, and pressure-free experience from the moment you walked in. Taking the time to listen, explain everything clearly, and make sure you feel confident in your decision is exactly what we strive for. We truly appreciate your recommendation and your trust in us. Enjoy your new vehicle, and we look forward to helping you again in the future! 🚗✨

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Drove by friendly Dodge and this 2024 Dodge ram 3500

Drove by friendly Dodge and this 2024 Dodge ram 3500 caught my eye, I made a phone call spoke to Dave Dunn. He instantly sent me over the truck’s information. (didn’t have time to stop) two days later. Dave sent me a text asking if I was interested.ran my information 2 1/2 hours later that beautiful black Dodge ram 3500 was mine. very quick to respond to messages and got me setup and rolling down the road in no time! When I come back for a 2nd work truck to add to my fleet I will be calling and asking for Dave, With Dave’s assistance, we now have a very powerful and reliable truck to haul logs from our jobsite to our lot to make my clients HAPPY , Ray, Finger Lakes Landscaping Tree Removal LLC!

Drove by friendly Dodge and this 2024 Dodge ram 3500

Drove by friendly Dodge and this 2024 Dodge ram 3500 caught my eye, I made a phone call spoke to Dave Dunn. He instantly sent me over the truck’s information. (didn’t have time to stop) two days later. Dave sent me a text asking if I was interested.ran my information 2 1/2 hours later that beautiful black Dodge ram 3500 was mine. very quick to respond to messages and got me setup and rolling down the road in no time! When I come back for a 2nd work truck to add to my fleet I will be calling and asking for Dave, With Dave’s assistance, we now have a very powerful and reliable truck to haul logs from our jobsite to our lot to make my clients HAPPY , Ray, Finger Lakes Landscaping Tree Removal LLC!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Ray! We’re thrilled to hear Dave Dunn made the process quick and easy and helped get you into that beautiful Ram 3500 so efficiently. It’s great knowing the truck is already hard at work hauling logs and supporting your business. We truly appreciate your trust in Friendly Dodge and look forward to helping you add that second work truck to the fleet when the time comes. Thanks again for choosing us! 🚙💪🌲

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I bought my Jeep from Jason Roy and the team at Friendly

I bought my Jeep from Jason Roy and the team at Friendly Dodge Chrysler Jeep Ram. Jason was very knowledgeable, respectful and patient. He provided a no pressure approach and made our car shopping go smooth! I also want to highlight the whole team at the Penn Yan location. Everyone was personable and truly made the experience a memorable one finding my perfect Jeep!

I bought my Jeep from Jason Roy and the team at Friendly

I bought my Jeep from Jason Roy and the team at Friendly Dodge Chrysler Jeep Ram. Jason was very knowledgeable, respectful and patient. He provided a no pressure approach and made our car shopping go smooth! I also want to highlight the whole team at the Penn Yan location. Everyone was personable and truly made the experience a memorable one finding my perfect Jeep!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Jason Roy and the team at our Friendly Dodge Chrysler Jeep Ram Penn Yan location made your Jeep purchase smooth, comfortable, and pressure-free. Jason’s knowledge, patience, and respectful approach are exactly what we strive for, and it means a lot to know the entire team helped make your visit memorable. Congratulations on finding your perfect Jeep — we truly appreciate your business and look forward to seeing you again! 🚙✨

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Jason was a pleasure to work with!

Jason was a pleasure to work with! Jason was a pleasure to work with! Jason was a pleasure to work with!

Jason was a pleasure to work with!

Jason was a pleasure to work with! Jason was a pleasure to work with! Jason was a pleasure to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We’re so glad to hear that Jason was a pleasure to work with. We truly appreciate your business and hope to see you again in the future!

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Had a great experience.

Had a great experience. Jason Roy the salesman help from start to finish on trading my 2018 ram for a 2022 model. He was very helpful with every detail and very knowledgeable. Had to come back because of a couple little questions I couldn't figure out he helped me in 5 minutes. Love the new truck and had a great experience with the sales team.

Had a great experience.

Had a great experience. Jason Roy the salesman help from start to finish on trading my 2018 ram for a 2022 model. He was very helpful with every detail and very knowledgeable. Had to come back because of a couple little questions I couldn't figure out he helped me in 5 minutes. Love the new truck and had a great experience with the sales team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re so glad to hear Jason Roy took great care of you from start to finish and was there to help even after the sale. Enjoy your new 2022 Ram, and thank you for choosing Friendly—we appreciate your business and look forward to seeing you again!

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Jason took his time to help find the truck that fit my

Jason took his time to help find the truck that fit my needs and budget.

Jason took his time to help find the truck that fit my

Jason took his time to help find the truck that fit my needs and budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We’re glad to hear Jason took the time to help you find a truck that fit both your needs and your budget. We appreciate your trust and hope you’re enjoying your new truck. Thanks for choosing Friendly! 🚙😊

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Dave is great!

Dave is great! Will definitely be back for the next one! He treats you right that’s for sure!

Dave is great!

Dave is great! Will definitely be back for the next one! He treats you right that’s for sure!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re so glad to hear Dave took great care of you — he truly believes in treating customers the right way. We appreciate your trust and look forward to helping you again when it’s time for the next one! 🚗👏

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Jeff was very professional and answered all of my

Jeff was very professional and answered all of my questions with honesty and respect. He made the buying process easy and I highly recommend him if you are looking for a new Ram.

Jeff was very professional and answered all of my

Jeff was very professional and answered all of my questions with honesty and respect. He made the buying process easy and I highly recommend him if you are looking for a new Ram.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re glad to hear Jeff provided a professional, honest, and respectful experience — that’s exactly the level of care we aim to deliver. We appreciate your recommendation and are happy the buying process felt easy for you. Thank you for choosing Friendly, and enjoy your new Ram! 🚙✨

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This is our fifth vehicle we have purchased at friendly.

This is our fifth vehicle we have purchased at friendly. Rodney Cole was our salesman for four of them. He always seems to know what we want and makes it happen! The service dept is great too, we miss Betsy.

This is our fifth vehicle we have purchased at friendly.

This is our fifth vehicle we have purchased at friendly. Rodney Cole was our salesman for four of them. He always seems to know what we want and makes it happen! The service dept is great too, we miss Betsy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal part of the Friendly family — five vehicles is incredible, and we truly appreciate your continued trust in us! Rodney will be thrilled to hear your kind words; he takes great pride in knowing his customers and helping make each purchase a great experience. We’re also glad to hear you’ve had positive experiences with our service department, and we’ll be sure to pass along the sentiment (Betsy is missed!). Thanks again for choosing Friendly — we look forward to helping you for many years to come. 🚗✨

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