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Village Automotive

(88 reviews)
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Village Jeep provided an exceptional, transparent, and seamless experience defined by knowledgeable staff and thorough, reliable service.

Village Jeep provided an exceptional, transparent, and seamless experience defined by knowledgeable staff and thorough, reliable service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback, Raheem! We're thrilled to hear you had such a positive experience with our team. Our knowledgeable staff always strives to provide transparency and reliability, and it’s great to know that resonated with you. We look forward to serving you again!

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I always receive prompt and excellent service. Jason in the service department is professional and helpful. He always provides a clear explanation of repairs and services needed.

I always receive prompt and excellent service. Jason in the service department is professional and helpful. He always provides a clear explanation of repairs and services needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shawn! We're thrilled to hear about your positive experience with Jason and our service team. Providing clear and professional service is our priority, and your feedback motivates us to keep it up. We look forward to serving you again!

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Very easy to get an appointment for an oil change and everyone in the dealership is very efficient and friendly.

Very easy to get an appointment for an oil change and everyone in the dealership is very efficient and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience with scheduling and found our team to be friendly and efficient. Your satisfaction is our priority, and we look forward to serving you again!

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Absolutely the BEST service! Honest, patient, and kind….plus great work. Very grateful to their service team.

Absolutely the BEST service! Honest, patient, and kind….plus great work. Very grateful to their service team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re thrilled to hear about your positive experience with our service team. Your kind words motivate us to keep providing honest and top-notch service. We appreciate your support!

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Both guys in the service department are fantastic! Always helpful and honest . They explain everything to me so that I can understand it

Both guys in the service department are fantastic! Always helpful and honest . They explain everything to me so that I can understand it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Zaklina! We're thrilled to hear that our service team provided you with helpful and honest support. Clear communication is important to us, and we’re glad you felt informed throughout your experience. We appreciate your kind words and look forward to serving you again!

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Very helpful and delivered exactly what I wanted. And kept me up to date during the process.

Very helpful and delivered exactly what I wanted. And kept me up to date during the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear you had a great experience and that our team kept you informed. Your satisfaction is our priority, and we appreciate your positive feedback!

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It was my first time visiting this dealership. I wanted to get a last minute oil change before a long road trip and Kyle was able to get me in within a coupe hours which I really appreciated! When I arrived, Kyle as friendly, professional, and provided great customer service as did the others I interacted with there.

It was my first time visiting this dealership. I wanted to get a last minute oil change before a long road trip and Kyle was able to get me in within a coupe hours which I really appreciated! When I arrived, Kyle as friendly, professional, and provided great customer service as did the others I interacted with there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Kyle and the team provided you with prompt and friendly service. Wishing you safe travels on your road trip! Your feedback means a lot to us.

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I’ve been amazed at how well this dealership works. I’ve been back for a couple of small repairs and on both occasions they were able to get me in right away. They had the parts needed in stock and the repairs were done on that visit.

I’ve been amazed at how well this dealership works. I’ve been back for a couple of small repairs and on both occasions they were able to get me in right away. They had the parts needed in stock and the repairs were done on that visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re thrilled to hear about your positive experiences with our quick service and availability of parts. Your satisfaction is our top priority, and we look forward to helping you with any future needs!

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I had appointment for an oil change for my lease car. Everyone was very professional and completed the job quickly and satisfactory

I had appointment for an oil change for my lease car. Everyone was very professional and completed the job quickly and satisfactory

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear you had a great experience with your oil change. Our team works hard to provide efficient and professional service, and your feedback means a lot to us. We look forward to seeing you again soon!

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Great customer service! Jason is always helpful. They let you know everything they’re doing. They do excellent work I would recommend them

Great customer service! Jason is always helpful. They let you know everything they’re doing. They do excellent work I would recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with Jason and our team. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service!

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