Reviews
You guys are the best , and Tom has to be the Greatest part of your business . He goes totally out of his way,to help me when ever I come down for service . I hope he’s making as much as he can be making . He’s why I keep coming back to Subaru.
You guys are the best , and Tom has to be the Greatest part of your business . He goes totally out of his way,to help me when ever I come down for service . I hope he’s making as much as he can be making . He’s why I keep coming back to Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris! We are thrilled to hear that Tom's excellent service keeps you coming back to Five Star Subaru. We'll pass along your kind words and we look forward to seeing you again! Safe travels!
The service department is stellar. They are responsive and prompt and do an excellent job. Tom was wonderful to work with. I also had a great experience in recent car purchase. Everything was seamless and Jeff was very accommodating.
The service department is stellar. They are responsive and prompt and do an excellent job. Tom was wonderful to work with. I also had a great experience in recent car purchase. Everything was seamless and Jeff was very accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica - Thank you for sharing your experience with both our sales and service teams! Tom, Jeff, and the rest of the team will appreciate your support. We look forward to helping you next time at Five Star Subaru!
Exceptional service every time. Utilized Subaru Express Service for routine maintenance and subsequently replaced rear wheel bearings all without making a follow-up appointment.
Exceptional service every time. Utilized Subaru Express Service for routine maintenance and subsequently replaced rear wheel bearings all without making a follow-up appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are truly grateful for your continued support and we look forward to serving you again in the future! Thank you for choosing Five Star Subaru and for sharing your positive feedback!
This was my 3rd visit and , as always, exceptional service! I am very happy with my experience .
This was my 3rd visit and , as always, exceptional service! I am very happy with my experience .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marilyn, thank you for giving Five Star Subaru your business and your positive review!
Five Star team always delivers great service . I’m a big fan and encourage everyone to get great car care while supporting a super employer and active member of the community.
Five Star team always delivers great service . I’m a big fan and encourage everyone to get great car care while supporting a super employer and active member of the community.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being a loyal customer and supporter of Five Star Subaru! We truly appreciate your kind words and look forward to serving you for many more years. Safe travels!
I received excellent service and all service needs and repairs were well explained. The prices are fair for the excellent workmanship.
I received excellent service and all service needs and repairs were well explained. The prices are fair for the excellent workmanship.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Mary! We're pleased to hear you were well-informed and satisfied with our work. We look forward to seeing you again. Take care! -Five Star Subaru
I made an appt. weeks in advance & the holiday was open as usual. Got right in, provided a status report as they were still checking the car for my yearly inspection. Pad for breaks were assessed for future planning under current use/conditions. The fellas and general staff are more than willing to get what you need done and manage around your timeframe or need of a car for use. Have had great experience there the last 6 yrs ;will not go anywhere else.
I made an appt. weeks in advance & the holiday was open as usual. Got right in, provided a status report as they were still checking the car for my yearly inspection. Pad for breaks were assessed for future planning under current use/conditions. The fellas and general staff are more than willing to get what you need done and manage around your timeframe or need of a car for use. Have had great experience there the last 6 yrs ;will not go anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tina, we're so grateful for your loyalty and trust over the past six years! It's wonderful to hear that our team has consistently provided you with efficient and thorough service. We look forward to many more years ahead with you as part of the Five Star Subaru family!
Very good service. Knowledgeable and courteous staff, fair pricing. Customer over 25 years…consistently effective repairs and recommendations without undue pressure.
Very good service. Knowledgeable and courteous staff, fair pricing. Customer over 25 years…consistently effective repairs and recommendations without undue pressure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Delrossa, thank you for sharing your trust and loyalty with Five Star Subaru over the past 25 years! We truly appreciate your feedback and look forward to serving you for many years to come. Safe travels!
I recently purchased a Forester Hybrid from Five Star Subaru. I worked with Michelle Bonker and George Wells. They impressed me with their professionalism and I found them both to be very down to earth, sweet people. There was no sign of deception, or bait and switch, or that feeling that something is not right. In fact, they never tried to sell me anything. Just gave me info and let me ask questions. In the end, everything went well and I am very happy with my deal, and my experience. I highly recommend them!!!
I recently purchased a Forester Hybrid from Five Star Subaru. I worked with Michelle Bonker and George Wells. They impressed me with their professionalism and I found them both to be very down to earth, sweet people. There was no sign of deception, or bait and switch, or that feeling that something is not right. In fact, they never tried to sell me anything. Just gave me info and let me ask questions. In the end, everything went well and I am very happy with my deal, and my experience. I highly recommend them!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Howard, we are delighted to hear you're so satisfied with your new Forester Hybrid, as well as the customer service you received from Michelle and George. Congratulations on your new car, and thank you for choosing Five Star Subaru!
Staff was on time and efficient. Completed my appointment as stated. I am very pleased with their work.
Staff was on time and efficient. Completed my appointment as stated. I am very pleased with their work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Betty, thank you for your feedback! We are delighted to hear that our staff was on time, efficient, and completed your appointment as expected. We look forward to serving you again at Five Star Subaru! Safe travels!