Lithia Chrysler Jeep Dodge of Medford

Steve S always takes great care of me 2nd truck I have purchased from Steve

Joe and Brent were very good to work with. I felt that they were being honest and fair.

Steve was very informative on the status of my new Ram. I thought the pricing was fair for what I wanted and I am glad to be a part of the Ram family again. I trust the service department and Trevis’ crew. Service after the sale was probably 60-70% of my purchase decision. Have had several comments on my Ram and immediately sent one of my good friends to come in and find his Ram, he will be asking for Steve as well. Great buying experience!……..

Excellent service. Very caring people. From the sales staff to the service department. I highly recommend them.

I have bought 4 trucks from here over years and won't go anywhere else.... I told Jerry Gabriel what I wanted he showed me the perfect truck , great customer service very knowledgeable showed me the things that truck had and how to use them he took his time to make sure I didn't have any other questions which I really appreciated that, also Dave and Brandon also great customer service and very knowledgeable stayed way late in the evening to make it work thank you all!!!

Quick service. Friendly staff i would definitely recommend this dealership to friends and family. Great job.

Johnny, Dave, and Brent were absolutely incredible to work with! I highly recommend them to everyone!

Marco is a great salesman to work with. He sold me a truck 11 years ago and happy he is still ther

I am very happy with the service. Everyone was helpful and pleasant. Great customer service

I rarely leave negative reviews, but this experience deserves one. I want to start by saying Zach, the salesperson I worked with, was excellent. He was honest, responsive, and genuinely tried to help me find a truck that fit my budget. He listened and treated me with respect the entire time. He did his job well and I would gladly work with him any day. Management, however, completely ruined the experience. I was very clear from the beginning about my budget and told them exactly where I needed to be financially. I was promised a straightforward, no nonsense conversation and told they understood my situation. Instead, the manager started well above the budget I had already explained multiple times. It felt like a deliberate attempt to push me into spending more than I had clearly said I could afford. Typical right? But I thought we had cleared the air of that. That’s what left the worst impression. Not the price, not the negotiation, but the feeling that honesty on my end wasn’t matched on theirs. If you tell a customer you understand their limits and then ignore them completely, that’s not transparency, that’s manipulation. I expected better from a Lithia. Trust matters in a purchase this big, and once that trust was gone, so was the deal. Its too bad too, I loved the vehicle. Again, Zach did everything right and deserves recognition for his effort and professionalism. Unfortunately, management turned what could have been a positive experience and review into one that left bad taste and sent me looking elsewhere. If you want tk be respected, this isnt the place.