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Southgate Ford

(635 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (734) 720-1372 (734) 720-1372
Used (734) 720-1260 (734) 720-1260
Service (734) 720-4641 (734) 720-4641

Inventory

See all 603 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2009.
Welcome to Southgate Ford!
Southgate Ford – located in Southgate, MI - is one of the largest Ford dealerships in the United States and has been family owned and operated for over 43 years! We have a large inventory of New and Pre-Owned cars, trucks & SUVs available for our customers, and we will ensure a great buying experience as your 5-Star, No Hassle, "No Doc Fee" Dealer! In addition to sales we have a Service Department staffed exclusively with Factory Trained technicians, a Parts Department with a large inventory and a full-service Body Shop.
DownRiver's Finest Pre-Owned Cars

Service center

Phone number (734) 720-4641

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(635 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Ford from DealerRater.

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Great communication! Pick up person pleasant. And return person. Would recommend this dealer for service.

Great communication! Pick up person pleasant. And return person. Would recommend this dealer for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great people to deal with. Very efficient service in a timely manner. Will use them in the future.

Great people to deal with. Very efficient service in a timely manner. Will use them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Southgate Ford has been my dealership for almost a decade and I am highly satisfied! John Mehall is my dealer for my last 3 leases and my recent lease a Ford Explorer! Love it! My first Ford was an Explorer Sport Trac Loved It only wish Ford’s still made this vehicle! Consider a future Explorer Sport Trac!

Southgate Ford has been my dealership for almost a decade and I am highly satisfied! John Mehall is my dealer for my last 3 leases and my recent lease a Ford Explorer! Love it! My first Ford was an Explorer Sport Trac Loved It only wish Ford’s still made this vehicle! Consider a future Explorer Sport Trac!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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Very pleased with Southgate Ford. Sommer was kind, professional, well informed, and she helped us get the best vehicle for our daughter's future needs.

Very pleased with Southgate Ford. Sommer was kind, professional, well informed, and she helped us get the best vehicle for our daughter's future needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Southgate Ford is wonderful. Don Daniel is a top notch salesman. The service department is outstanding.

Southgate Ford is wonderful. Don Daniel is a top notch salesman. The service department is outstanding.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

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I have purchased seven vehicles from Southgate Ford. My salesman, Ken is a wonderful man to do business with. Everyone in the dealership is very nice and eager to help if I have any questions or problems. Ken has gone out of his way to be sure I am getting a good deal and helps with instructions when I am picking up a new vehicle. With the new technology in vehicles today help in getting used to the features is wonderful to get. I am happy that I can depend on Southgate Ford for anything that I might need in the future.

I have purchased seven vehicles from Southgate Ford. My salesman, Ken is a wonderful man to do business with. Everyone in the dealership is very nice and eager to help if I have any questions or problems. Ken has gone out of his way to be sure I am getting a good deal and helps with instructions when I am picking up a new vehicle. With the new technology in vehicles today help in getting used to the features is wonderful to get. I am happy that I can depend on Southgate Ford for anything that I might need in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I purchased a used Ford F-150 from Matt Shemwell at Southgate Ford. He was excellent to work with and stood behind his word. I highly recommend him if you are in the market for a used vehicle. Thank you Matt for your excellent service.

I purchased a used Ford F-150 from Matt Shemwell at Southgate Ford. He was excellent to work with and stood behind his word. I highly recommend him if you are in the market for a used vehicle. Thank you Matt for your excellent service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was treated with total respect. I was given choices and my salesman Jeff listened to what I wanted and was not.. repeat not pushy at all.

I was treated with total respect. I was given choices and my salesman Jeff listened to what I wanted and was not.. repeat not pushy at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I really love my new f-150 and the sales team was very good. I would go there again.

I really love my new f-150 and the sales team was very good. I would go there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.

First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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