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Biggers Mazda

(457 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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Not great, I usually have good service but the other day you guys never texted me with what was wrong with my vehicle and I ended up waiting an extra 1.5 hours with no one that checked on me or anything. You guys didn't even offer me a discount or coupon or anything, I'm not impressed

Not great, I usually have good service but the other day you guys never texted me with what was wrong with my vehicle and I ended up waiting an extra 1.5 hours with no one that checked on me or anything. You guys didn't even offer me a discount or coupon or anything, I'm not impressed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very good customer service and great communication. The car was repaired in a timely manner.

Very good customer service and great communication. The car was repaired in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that you experienced very good customer service and clear communication from our team. Logan will especially appreciate the shoutout! It’s great to know your vehicle was repaired in a timely manner—we always aim to make the service process as smooth and efficient as possible. We truly appreciate your recommendation and look forward to assisting you again whenever you need us. Safe driving!

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A very pleasant experience and Nicco was very knowledgeable, helpful and great to work with.

A very pleasant experience and Nicco was very knowledgeable, helpful and great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear you had a pleasant experience with us. Nicco will be especially happy to know his knowledge and helpful approach made a positive impact on your visit. We strive to make every step of the process smooth and enjoyable, and it’s great to know we delivered that for you. Congratulations on your vehicle, and thank you for your recommendation—we truly appreciate your support!

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Great customer service. My salesman’s was very knowledgeable about his product. Their pricing was great. I would definitely recommend Biggers to everyone.it was an enjoyable experience. Thank you again

Great customer service. My salesman’s was very knowledgeable about his product. Their pricing was great. I would definitely recommend Biggers to everyone.it was an enjoyable experience. Thank you again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such an enjoyable experience with us. Providing knowledgeable service and transparent, competitive pricing is something we take great pride in, so it’s wonderful to know that stood out during your visit. We also appreciate you recognizing Ron, Franco, Mateo, Miles, Isiah, and Nicco—our team will be glad to know they helped make your experience a positive one. Congratulations on your new Mazda, and thank you again for your recommendation! We truly appreciate your support and look forward to assisting you again in the future.

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Great No thanks No thanks No thanks No thanks No thanks No thank you...all good

Great No thanks No thanks No thanks No thanks No thanks No thank you...all good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience and are glad to hear everything went well during your visit. Tina will be happy to know she was part of your service experience! If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Biggers Mazda—we look forward to seeing you next time! 🚗

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Online scheduling worked great. Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car.

Online scheduling worked great. Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear that our online scheduling made things easy and that our team kept you well-informed throughout your visit. Providing clear communication and a smooth service experience is always our goal. It’s especially great to know you enjoyed the technician’s video—that’s something we love offering to give our customers added transparency and confidence in the work being done. Tina will also appreciate your kind words! Thank you again for choosing Biggers Mazda. We look forward to taking care of you and your vehicle again in the future!

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The service department was outstanding and did a fast job getting me in and out with my repair to my car

The service department was outstanding and did a fast job getting me in and out with my repair to my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We’re thrilled to hear that our service department provided outstanding service and got you back on the road quickly. We know your time is valuable, so it’s great to know our team delivered an efficient and smooth visit. We truly appreciate your recommendation and your trust in us to service your Mazda. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Biggers Mazda—we look forward to seeing you next time!

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Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car.

Everyone was friendly and courteous, keeping us up to date on our service. Especially liked the video from the technician who worked on our car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ron, Thank you so much for your kind words! We’re glad to hear that our team made you feel welcomed and kept you informed throughout your visit—that’s exactly the experience we strive to provide. It’s great to know you enjoyed the technician’s video as well! We believe that added transparency helps our customers feel confident and informed about their vehicle’s care. We’ll be sure to pass along your appreciation to Clemente and the rest of the team. We truly appreciate your recommendation and look forward to taking care of you again in the future! Thanks for choosing Biggers Mazda

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The modern car buying experience perfected, made the entire process from start to finish as enjoyable as the cars are to drive.

The modern car buying experience perfected, made the entire process from start to finish as enjoyable as the cars are to drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, JL! We love how you described your experience—“the modern car buying experience perfected” is exactly what we strive for. Making the entire process smooth, enjoyable, and just as exciting as driving your new Mazda is always our goal. Peter and Sergey will truly appreciate your kind words, and we’re glad they helped make your experience such a positive one. Congratulations on your new vehicle, and thank you again for choosing Biggers Mazda! We look forward to seeing you again down the road.

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Exactly as it should go Don't push it It went exactly as it should go. That is it

Exactly as it should go Don't push it It went exactly as it should go. That is it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We really appreciate your straightforward feedback—it’s great to hear your experience went exactly as it should. Providing a smooth, no-pressure service visit is always our goal. Clemente will be glad to know he helped make that happen! Thanks again for choosing Biggers Mazda. We look forward to taking care of you again next time! 🚗

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