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Branhaven Chrysler Jeep Dodge Ram

(1,797 reviews)
Visit Branhaven Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 11 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (203) 871-3644 (203) 871-3644
Used (203) 836-2422 (203) 836-2422
Service (203) 836-2428 (203) 836-2428

Inventory

See all 333 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2010.
Branhaven has been servicing the Connecticut shoreline since 1970 and I pride myself in continuing the same tradition my father started over 42 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for close to four decades. My philosophy of taking care of the customer no matter what the cost trickles down through each and every member of my staff. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
It’s not by mistake that Branhaven Chrysler Dodge Jeep RAM has been serving drivers in New Haven, Hartford, ..

Service center

Phone number (203) 836-2428

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Branhaven Chrysler Jeep Dodge Ram from DealerRater.

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Myles is a very knowledgeable sales professional. I'm sorry to have not purchased a Wrangler from Myles (family insisted on a different brand that they preferred), but he was super enthusiastic & answered every question that I could possibly think to ask-and all this w/o games or pressure.

Myles is a very knowledgeable sales professional. I'm sorry to have not purchased a Wrangler from Myles (family insisted on a different brand that they preferred), but he was super enthusiastic & answered every question that I could possibly think to ask-and all this w/o games or pressure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Melanie helped me ease the pain of getting rid of my WRX due to elbow surgery and worked her magic to get me into something way nicer and newer than I thought possible. I can’t thank her and the team enough for finding an SUV that I was actually happy with!! I highly recommend you request her as your sales associate.

Melanie helped me ease the pain of getting rid of my WRX due to elbow surgery and worked her magic to get me into something way nicer and newer than I thought possible. I can’t thank her and the team enough for finding an SUV that I was actually happy with!! I highly recommend you request her as your sales associate.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team appreciates your recommendation and is glad to hear you found an SUV you’re happy with. Thank you for choosing Branhaven CDJR. Wishing you all the best.

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Nicole made this whole buying process so easy. Big thanks to Rocco and Jonathan as well! 10/10 buying experience

Nicole made this whole buying process so easy. Big thanks to Rocco and Jonathan as well! 10/10 buying experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team at Branhaven CDJR appreciates your kind words about the buying process. Thank you for sharing your experience. We look forward to assisting you again.

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Melanie was very helpful with getting me the best deal possible. This is my 3rd jeep purchase and I finally have my dream Jeep! Thank you Melanie and Bill for making this happen!! You guys are the best!!

Melanie was very helpful with getting me the best deal possible. This is my 3rd jeep purchase and I finally have my dream Jeep! Thank you Melanie and Bill for making this happen!! You guys are the best!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty and are glad you found your dream Jeep with our team at Branhaven CDJR. Thank you for sharing your experience.

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This is our 2nd purchase within a year and a half. Dan was our Sales Associate on both transactions. Dan was very knowledgeable and helpful in helping us decide on our purchase. Jonathan, Business Manager was also involved in both sales. Jonathan was a tremendous help and influence in our decision to either purchase or lease. We will not hesitate to purchase again from Branhaven Jeep.

This is our 2nd purchase within a year and a half. Dan was our Sales Associate on both transactions. Dan was very knowledgeable and helpful in helping us decide on our purchase. Jonathan, Business Manager was also involved in both sales. Jonathan was a tremendous help and influence in our decision to either purchase or lease. We will not hesitate to purchase again from Branhaven Jeep.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued trust in Branhaven CDJR and our team. It's great to hear that Dan and Jonathan provided valuable support during your purchases. Thank you for choosing us again.

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Nicole and Rocco made this transaction as smooth as possible! From the initial phone call till I left the lot with the truck. I had a situation where I had to find a truck in an emergency, they had a 2024 Sierra AT4 , 2500. On the lot. I called Nicole that morning and took the ferry from Long Island to Connecticut and within three hours I was there.. The truck was detailed and waiting outside for me and was 100% mint like brand new. Gave them a check in full and I was out in 30 minutes.. The easiest transaction I’ve experienced to date. I highly recommend this dealer, they only sell vehicles in great condition and that are safe! Thank you again guys. You are highly recommended by me.!!

Nicole and Rocco made this transaction as smooth as possible! From the initial phone call till I left the lot with the truck. I had a situation where I had to find a truck in an emergency, they had a 2024 Sierra AT4 , 2500. On the lot. I called Nicole that morning and took the ferry from Long Island to Connecticut and within three hours I was there.. The truck was detailed and waiting outside for me and was 100% mint like brand new. Gave them a check in full and I was out in 30 minutes.. The easiest transaction I’ve experienced to date. I highly recommend this dealer, they only sell vehicles in great condition and that are safe! Thank you again guys. You are highly recommended by me.!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your detailed feedback and recommendation. Our team at Branhaven CDJR is glad the 2024 Sierra AT4 met your needs. Thank you for choosing us for your truck purchase.

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Great dealership, aw Some salesperson and friendly service would advise anyone to buy a vehicle here

Great dealership, aw Some salesperson and friendly service would advise anyone to buy a vehicle here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about Branhaven CDJR. We appreciate your recommendation and happy to hear you had a good experience with our team.

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I purchased a total of three vehicles was thinking about buying a fourth, but that may all change with a simple trip to the service department. I brought my ram 1500 to get a 21 point inspection of the truck because my wife was going to be using the truck in Georgia while visiting my daughter. The service writer Sam called me and told me there was a number of things wrong with the truck we needed to get the radiator , upper control arm, sway bar links and the rear pinion seal all replaced. We agreed to do so over $3000 worth of work done. We scheduled another appointment to get backing plates done to resolve a parking brake issue. The next day we picked it up. Over the weekend we started to hear a loud noise coming from the back of the truck. I called the service department and asked them to see if they could find out where the noise was coming from. The following day my wife went there where a mechanic rode with her. They agreed the sound was coming from the rear differential where they just did the rear pinion seal. Sam the service writer and the mechanic told my wife the truck will be fine. I had my mechanic from my company I work for ride in the truck with me after I heard a banging noise coming from the back of the truck. He informed me it’s coming from the rear differential. He inspected it and found that the differential fluid was quart low. I called Branhaven and spoke to the service manager who informed me that they didn’t want to add any because they didn’t want to charge me twice because they would have to replace the fluid after the backing plates. That is issue number one. The second is on the way down to Georgia we started to hear a rattling noise coming from the middle of the truck and then what sounded like an exhaust leak. The next morning after arriving to our daughters I inspected the exhaust clamp lost a bolt and the other three where extremely rusted where they where almost nothing left to them. I had to fly back home and had my wife bring the truck to a repair shop where they charged us close to $400 to replace two bolts. I called and spoke to the service manager again and after emailing him pictures of the bolts he said you most likely only have an exhaust leak, and it’s cause because we live in the north. That’s all find and dandy but that should have been seen during my initial visit. Not to mention exhaust fumes cause carbon monoxide which is very dangerous. I may just start bringing my bussiness to Milford dodge and jeep for now on if they don’t rectify and make this right.

I purchased a total of three vehicles was thinking about buying a fourth, but that may all change with a simple trip to the service department. I brought my ram 1500 to get a 21 point inspection of the truck because my wife was going to be using the truck in Georgia while visiting my daughter. The service writer Sam called me and told me there was a number of things wrong with the truck we needed to get the radiator , upper control arm, sway bar links and the rear pinion seal all replaced. We agreed to do so over $3000 worth of work done. We scheduled another appointment to get backing plates done to resolve a parking brake issue. The next day we picked it up. Over the weekend we started to hear a loud noise coming from the back of the truck. I called the service department and asked them to see if they could find out where the noise was coming from. The following day my wife went there where a mechanic rode with her. They agreed the sound was coming from the rear differential where they just did the rear pinion seal. Sam the service writer and the mechanic told my wife the truck will be fine. I had my mechanic from my company I work for ride in the truck with me after I heard a banging noise coming from the back of the truck. He informed me it’s coming from the rear differential. He inspected it and found that the differential fluid was quart low. I called Branhaven and spoke to the service manager who informed me that they didn’t want to add any because they didn’t want to charge me twice because they would have to replace the fluid after the backing plates. That is issue number one. The second is on the way down to Georgia we started to hear a rattling noise coming from the middle of the truck and then what sounded like an exhaust leak. The next morning after arriving to our daughters I inspected the exhaust clamp lost a bolt and the other three where extremely rusted where they where almost nothing left to them. I had to fly back home and had my wife bring the truck to a repair shop where they charged us close to $400 to replace two bolts. I called and spoke to the service manager again and after emailing him pictures of the bolts he said you most likely only have an exhaust leak, and it’s cause because we live in the north. That’s all find and dandy but that should have been seen during my initial visit. Not to mention exhaust fumes cause carbon monoxide which is very dangerous. I may just start bringing my bussiness to Milford dodge and jeep for now on if they don’t rectify and make this right.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Fast and easy salesman’s Rocco was excellent we had some good laughs will come back for wife’s car

Fast and easy salesman’s Rocco was excellent we had some good laughs will come back for wife’s car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We're glad to hear about your positive experience with our team. Let us know if we can assist when you're ready for your wife's car.

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Sam and his team are fantastic! They are, without a doubt, always so helpful & friendly whenever any concerns pop up. Thank you!

Sam and his team are fantastic! They are, without a doubt, always so helpful & friendly whenever any concerns pop up. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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