Reviews
During my recent visit to Napoli Nissan for service, I had a truly positive experience that stood out for a few reasons. From the moment I arrived, the team greeted me with warmth and professionalism. Their welcoming demeanor immediately put me at ease, making it clear that customer satisfaction was a top priority. The staff was incredibly helpful, taking the time to explain the services needed for my vehicle in a way that was easy to understand. They patiently answered all my questions, ensuring I felt informed and confident about the maintenance being performed. What really impressed me was their commitment to making the process as seamless as possible. They worked efficiently to reduce my wait time, offering a comfortable waiting area with refreshments and updates on my vehicle's progress. Overall, Napoli Nissan's team exemplified excellent customer service. Their friendly attitude and willingness to assist made the experience not just a routine service appointment, but a genuinely pleasant visit. I left feeling satisfied and appreciated as a customer.
During my recent visit to Napoli Nissan for service, I had a truly positive experience that stood out for a few reasons. From the moment I arrived, the team greeted me with warmth and professionalism. Their welcoming demeanor immediately put me at ease, making it clear that customer satisfaction was a top priority. The staff was incredibly helpful, taking the time to explain the services needed for my vehicle in a way that was easy to understand. They patiently answered all my questions, ensuring I felt informed and confident about the maintenance being performed. What really impressed me was their commitment to making the process as seamless as possible. They worked efficiently to reduce my wait time, offering a comfortable waiting area with refreshments and updates on my vehicle's progress. Overall, Napoli Nissan's team exemplified excellent customer service. Their friendly attitude and willingness to assist made the experience not just a routine service appointment, but a genuinely pleasant visit. I left feeling satisfied and appreciated as a customer.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Great Great experience, I would recommend Napoli Nissan to all my friends, family, and a stranger
Great Great experience, I would recommend Napoli Nissan to all my friends, family, and a stranger
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful, polite and efficient Overall the experience was very smooth and all options for service were explained well
Helpful, polite and efficient Overall the experience was very smooth and all options for service were explained well
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- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at the dealership. Luis was kind, informative, and very knowledgeable about everything he does, which made the process smooth and stress-free. He answered all my questions with patience. My Rogue is happy, and I’m happy too with my overall experience.
I had a great experience at the dealership. Luis was kind, informative, and very knowledgeable about everything he does, which made the process smooth and stress-free. He answered all my questions with patience. My Rogue is happy, and I’m happy too with my overall experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear your experience with Luis was positive, informative, and stress-free. Enjoy your Rogue, and thank you for choosing Napoli Nissan!
I had a great experience at the dealership. Luis was kind, informative, and very knowledgeable about everything he does, which made the process smooth and stress-free. He answered all my questions with patience. My Rogue is happy, and I’m happy too with my overall experience.
I had a great experience at the dealership. Luis was kind, informative, and very knowledgeable about everything he does, which made the process smooth and stress-free. He answered all my questions with patience. My Rogue is happy, and I’m happy too with my overall experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at the dealership. Luis was kind, informative, and very knowledgeable about everything he does, which made the process smooth and stress-free. He answered all my questions with patience. My Rogue is happy, and I’m happy too with my overall experience.
I was not there but my wife was very impressed and happy with her experience with the service
I was not there but my wife was very impressed and happy with her experience with the service
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear it! Thank you for relaying the message! We look forward to future visits! - Napoli Nissan
Luis was incredible , he handled everything very efficiently and was fun to deal with . I enjoyed working with him .
Luis was incredible , he handled everything very efficiently and was fun to deal with . I enjoyed working with him .
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Luis will be so pleased to hear about your feedback! We can't wait to share it with him. Thank you for choosing Napoli Nissan! Safe travels!
Friendly and honest for my visit Friendly and honest for my visits. That's why I keep coming back
Friendly and honest for my visit Friendly and honest for my visits. That's why I keep coming back
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jerry! Thank you for leaving us this five-star review and kind words about our sales team at Napoli Nissan! We'll see you next time!
Once again thank you team Nappoli for your services and reassuring quality service and safety for my family and I in a timely fashion
Once again thank you team Nappoli for your services and reassuring quality service and safety for my family and I in a timely fashion
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Aileen, thank you for sharing your feedback about our team! We appreciate your confidence in Napoli Nissan in the Service Department. We are here whenever you need us next! Safe travels!
Nappali service team always listen to ones concerns in there vehicles and pricing concerns, along with their through inspection of your vehicels. Team Nappali offer there. Customers the best fit plan to keep your vehicle running for years. Thank you again " awesome ".
Yes ?? The service department and the technician are always on point and the service is completed in a timely fashion.
Yes ?? The service department and the technician are always on point and the service is completed in a timely fashion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Aileen, we are delighted to hear that our Service Team hit the mark. Thank you for choosing Napoli Nissan and for sharing your support! Safe travels!