Skip to main content

All American Ford of Hackensack

(398 reviews)

Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

excellent service rep.

One of your service representatives was kind enough to help to move my stalled car. His explanation and advice were helpful for services I needed and will need so that I can make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Brought truck in, explained problem, they took a look on a Saturday afternoon, gave me a loaner, and my truck was ready on Monday. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Only Place To Buy A Car

My family has got cars from All American since 2002. It is the only place you don't feel like you are getting screwed by some dealer. I actually look forward to getting my next car from them each time. Service department is always on point, for people in public safety they understand our scheduling issues and they work around it to get you back on the road quick. There are no words for how great they are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Servcie

My salesperson Rudy was very helpful and dedicated his whole time with me. This is my second Ford from All American, and specifically searched out Rudy for my second purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great job

The professionalism, by H.D the salesman was what kept me from walking out. His years of experience on customer service was exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Everyone was very helpful and the process was fast

Carlos was wonderful I was thinking of buying the car I was leaseing but I'm thrilled with my upgraded Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Very attentive and helpful sales team, always ready to help and clarify any questions, really respectfull with my wife and playful with my child

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service and Courteous staff

The sales people were kind courteous and got me the best deal you could imagine. Thank you All American Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfying experience

The sales person did not shove me off to other people. He stayed with me the entire time I was in the showroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service !!!

My Service Advisor She was awesome. Friendly called me multiple times to advise me what I needed and when the truck was ready to be picked up. I don?t mind spending money when I feel confident about whom I am working with. Very satisfied with my service visit!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No