Reviews
Ashley was very friendly with explaining the entire
Ashley was very friendly with explaining the entire process with service and billing very helpful
Ashley was very friendly with explaining the entire
Ashley was very friendly with explaining the entire process with service and billing very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Ashley and All American Ford of Hackensack!
Ashley of all american ford of hackensack.
Ashley of all american ford of hackensack. Made my service experience worth while,she was professional,yet caring kind and very respectful,i am very appreciative and very grateful for Ashley being my advisor yesterday,5 stars,no,i wish there was 6 stars to give her thank you Ashley.
Ashley of all american ford of hackensack.
Ashley of all american ford of hackensack. Made my service experience worth while,she was professional,yet caring kind and very respectful,i am very appreciative and very grateful for Ashley being my advisor yesterday,5 stars,no,i wish there was 6 stars to give her thank you Ashley.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrie, we're delighted to hear how happy you are with Ashley's service at All American Ford of Hackensack! Your feedback means a lot to our team, and we will make sure to pass it along to her. See you next time!
The work of the auto tax has been a high-quality.
The work of the auto tax has been a high-quality. Steven Laverte my service manager does an excellent job at keeping me informed. The pick up and delivery service is excellent.
The work of the auto tax has been a high-quality.
The work of the auto tax has been a high-quality. Steven Laverte my service manager does an excellent job at keeping me informed. The pick up and delivery service is excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rocco, knowing you trust Steven and the rest of the team, makes us proud! Thank you for choosing All American Ford of Hackensack and for sharing your awesome feedback. If you need anything else, please let us know!
All American Ford serviced my vehicle and computer.
All American Ford serviced my vehicle and computer. Honest and expedient to meet my satisfaction.
All American Ford serviced my vehicle and computer.
All American Ford serviced my vehicle and computer. Honest and expedient to meet my satisfaction.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to assist you, Abe! Thank you for choosing All American Ford of Hackensack.
I just bought a Ford and needed a tow hitch installed
I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future.
I just bought a Ford and needed a tow hitch installed
I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Benjamin, we're so glad that our service team went above and beyond to ensure a smooth and efficient experience for your tow hitch installation. Safe travels, and we look forward to serving you again! - The All American Ford of Hackensack Team
Quick and efficient.
Quick and efficient. Kind and courteous. Staff was kind and I didn't have to wait long. I was impressed with the sero
Quick and efficient.
Quick and efficient. Kind and courteous. Staff was kind and I didn't have to wait long. I was impressed with the sero
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicole, we are thrilled you were impressed with the service from our team at All American Ford of Hackensack. Thank you for your kind words!
Excellent service, I highly recommend them and I'm very
Excellent service, I highly recommend them and I'm very happy with the work done on my truck, thank you so much!!!
Excellent service, I highly recommend them and I'm very
Excellent service, I highly recommend them and I'm very happy with the work done on my truck, thank you so much!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your excellent feedback and recommendation! We’re happy to hear you're satisfied with your truck. We look forward to serving you again at All American Ford of Hackensack.
Excellent service Excellent sale man They explained
Excellent service Excellent sale man They explained everything about the car Good environment in this dealership Thanks
Excellent service Excellent sale man They explained
Excellent service Excellent sale man They explained everything about the car Good environment in this dealership Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rafael, we are happy to read this stellar review about our team! Thank you for choosing All American Ford of Hackensack and for sharing your support. Safe travels ahead!
I returned to all American ford on 11/24/25 to the
I returned to all American ford on 11/24/25 to the service department for oil change and oerall check up of my 2019 edge. My service representative Titian met me after I pulled in and got my appointment started. Titiana has been working with me for service needs ever since my purchase. Titiana always has time to answer all my questions and offers me recommendations of any filter changes that would be needed, and any other recommendations to keep my car working for many years to come. Overall the staff at all american ford are friendly and very helpfull to the customers. And they do all they can to keep you a satisfied returning customer time and time again. I would definitely recommend all American ford to my family and friends who may want to purchase a car or truck
I returned to all American ford on 11/24/25 to the
I returned to all American ford on 11/24/25 to the service department for oil change and oerall check up of my 2019 edge. My service representative Titian met me after I pulled in and got my appointment started. Titiana has been working with me for service needs ever since my purchase. Titiana always has time to answer all my questions and offers me recommendations of any filter changes that would be needed, and any other recommendations to keep my car working for many years to come. Overall the staff at all american ford are friendly and very helpfull to the customers. And they do all they can to keep you a satisfied returning customer time and time again. I would definitely recommend all American ford to my family and friends who may want to purchase a car or truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting Titiana's dedication and expertise, and we truly appreciate your recommendation from all of us at All American Ford of Hackensack!
Returned to All-American for a hitch installation on my
Returned to All-American for a hitch installation on my new bronco. Tyler was an excellent contact. Keeping me updated and informed
Returned to All-American for a hitch installation on my
Returned to All-American for a hitch installation on my new bronco. Tyler was an excellent contact. Keeping me updated and informed
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for returning to All American Ford of Hackensack! It's wonderful to hear Tyler kept you updated and informed. See you next time!