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All American Ford of Hackensack

(423 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 7 vehicles from this dealership.

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Reviews

(423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Ford of Hackensack from DealerRater.

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Ashley was very friendly with explaining the entire

Ashley was very friendly with explaining the entire process with service and billing very helpful

Ashley was very friendly with explaining the entire

Ashley was very friendly with explaining the entire process with service and billing very helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review of Ashley and All American Ford of Hackensack!

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Ashley of all american ford of hackensack.

Ashley of all american ford of hackensack. Made my service experience worth while,she was professional,yet caring kind and very respectful,i am very appreciative and very grateful for Ashley being my advisor yesterday,5 stars,no,i wish there was 6 stars to give her thank you Ashley.

Ashley of all american ford of hackensack.

Ashley of all american ford of hackensack. Made my service experience worth while,she was professional,yet caring kind and very respectful,i am very appreciative and very grateful for Ashley being my advisor yesterday,5 stars,no,i wish there was 6 stars to give her thank you Ashley.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrie, we're delighted to hear how happy you are with Ashley's service at All American Ford of Hackensack! Your feedback means a lot to our team, and we will make sure to pass it along to her. See you next time!

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The work of the auto tax has been a high-quality.

The work of the auto tax has been a high-quality. Steven Laverte my service manager does an excellent job at keeping me informed. The pick up and delivery service is excellent.

The work of the auto tax has been a high-quality.

The work of the auto tax has been a high-quality. Steven Laverte my service manager does an excellent job at keeping me informed. The pick up and delivery service is excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rocco, knowing you trust Steven and the rest of the team, makes us proud! Thank you for choosing All American Ford of Hackensack and for sharing your awesome feedback. If you need anything else, please let us know!

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All American Ford serviced my vehicle and computer.

All American Ford serviced my vehicle and computer. Honest and expedient to meet my satisfaction.

All American Ford serviced my vehicle and computer.

All American Ford serviced my vehicle and computer. Honest and expedient to meet my satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It was our pleasure to assist you, Abe! Thank you for choosing All American Ford of Hackensack.

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I just bought a Ford and needed a tow hitch installed

I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future.

I just bought a Ford and needed a tow hitch installed

I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Benjamin, we're so glad that our service team went above and beyond to ensure a smooth and efficient experience for your tow hitch installation. Safe travels, and we look forward to serving you again! - The All American Ford of Hackensack Team

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Quick and efficient.

Quick and efficient. Kind and courteous. Staff was kind and I didn't have to wait long. I was impressed with the sero

Quick and efficient.

Quick and efficient. Kind and courteous. Staff was kind and I didn't have to wait long. I was impressed with the sero

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole, we are thrilled you were impressed with the service from our team at All American Ford of Hackensack. Thank you for your kind words!

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Excellent service, I highly recommend them and I'm very

Excellent service, I highly recommend them and I'm very happy with the work done on my truck, thank you so much!!!

Excellent service, I highly recommend them and I'm very

Excellent service, I highly recommend them and I'm very happy with the work done on my truck, thank you so much!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your excellent feedback and recommendation! We’re happy to hear you're satisfied with your truck. We look forward to serving you again at All American Ford of Hackensack.

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Excellent service Excellent sale man They explained

Excellent service Excellent sale man They explained everything about the car Good environment in this dealership Thanks

Excellent service Excellent sale man They explained

Excellent service Excellent sale man They explained everything about the car Good environment in this dealership Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rafael, we are happy to read this stellar review about our team! Thank you for choosing All American Ford of Hackensack and for sharing your support. Safe travels ahead!

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I returned to all American ford on 11/24/25 to the

I returned to all American ford on 11/24/25 to the service department for oil change and oerall check up of my 2019 edge. My service representative Titian met me after I pulled in and got my appointment started. Titiana has been working with me for service needs ever since my purchase. Titiana always has time to answer all my questions and offers me recommendations of any filter changes that would be needed, and any other recommendations to keep my car working for many years to come. Overall the staff at all american ford are friendly and very helpfull to the customers. And they do all they can to keep you a satisfied returning customer time and time again. I would definitely recommend all American ford to my family and friends who may want to purchase a car or truck

I returned to all American ford on 11/24/25 to the

I returned to all American ford on 11/24/25 to the service department for oil change and oerall check up of my 2019 edge. My service representative Titian met me after I pulled in and got my appointment started. Titiana has been working with me for service needs ever since my purchase. Titiana always has time to answer all my questions and offers me recommendations of any filter changes that would be needed, and any other recommendations to keep my car working for many years to come. Overall the staff at all american ford are friendly and very helpfull to the customers. And they do all they can to keep you a satisfied returning customer time and time again. I would definitely recommend all American ford to my family and friends who may want to purchase a car or truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for highlighting Titiana's dedication and expertise, and we truly appreciate your recommendation from all of us at All American Ford of Hackensack!

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Returned to All-American for a hitch installation on my

Returned to All-American for a hitch installation on my new bronco. Tyler was an excellent contact. Keeping me updated and informed

Returned to All-American for a hitch installation on my

Returned to All-American for a hitch installation on my new bronco. Tyler was an excellent contact. Keeping me updated and informed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for returning to All American Ford of Hackensack! It's wonderful to hear Tyler kept you updated and informed. See you next time!

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