Reviews
Service is great. Staff is very knowledgeable. Repairs...
Service is great. Staff is very knowledgeable. Repairs and service are done correctly. Guadalupe Jose and albert are very helpful make you feel like family. RDCJ for life #Trump2020🇺🇸👍🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind feedback about our service. Thank you for being a loyal Riverdale Chrysler Jeep Dodge Ram customer!
Busy dealership,but it’s worth the time you spend...Great...
Busy dealership,but it’s worth the time you spend...Great personnel always looking to help and make your day better...Service dept is thorough with reasonable wait times..I’ve been using this dealership 10 years with no real complaint yet!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, we can't thank you enough for your ten years of business! All of us at Riverdale Chrysler Jeep Dodge Ram are so grateful for your continued support. Hope to see you down the road!
Service
Excellent work done on the car! Amazing quality of work. Attentive to all the questions I had over the work that was being done on the vehicle. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We appreciate your willingness to share your experience so that others can see what it's like to work with Riverdale Chrysler Jeep Dodge Ram. We look forward to seeing you next time!
Fast efficient and friendly
10 Star treatment. Great service, very helpful team and best of all understanding customer’s budget. They really help out in everything they can. They really get the work done right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We wish you could leave a 10 star review :). Thank you for sharing your feedback here with others. We are proud to have the opportunity to serve you at Riverdale Chrysler Jeep Dodge Ram.
excellent service
I had a issue with my engine. It’s hard to explain but it was something involving the vapors not circulating and causing a small leakage. The situation got resolved in a couple of hours and it’s working fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that your vehicle is running smoothly after your visit to Riverdale Chrysler Jeep Dodge Ram. Thank you for trusting us with your business! If any future issues should arise, we will be here to help.
Great Service !!!!!
Albert and Jose are the best service team I have ever work with. Thank you for all your help, this guys kept me update all the way !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert - It makes our day to hear that Albert and Jose are the best service team you've worked with. Thank you for trusting us with your vehicle! For all your future auto needs, the Riverdale Chrysler Jeep Dodge Ram team will be here to help.
They help and look out for your well being with no push...
They help and look out for your well being with no push back. Confirm if you need more than one thing to be checked on or not. Keep their word regarding time period.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback about our service, Jay! We are delighted that you can trust the Riverdale Chrysler Jeep Dodge Ram team. Have a wonderful day!
A xxxxing joke
First I go in to check on a car then 5 hrs later the paper work was done on the wrong car then I compromised to choose a different car , when the day of pick up on new car I get sent to the FI guy then tells me he gonna take 3900 credit line how does that sound. “are you xxxxing kidding me I’m not a xxxxing toy and a jock that you can screw me over xxxx that.. mind you the paperwork and negotiations was set.. but the day of picking up my car they want to put my back against the wall
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Gary - As you can imagine, this is concerning to read. I would really like to talk with you directly about your experience so I can better understand what transpired here. I'm unable to locate your contact information from this review, so would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330
I brought my brand new car back as there was a problem...
I brought my brand new car back as there was a problem with the turn signal socket. I thought the salesperson would have been more helpful since I just bought the car from him less than 2 weeks earlier. Thank goodness for the service person (Jose) who took it upon himself to assist me with resolving the issue. He had the foresight to realize that I was completely frustrated & immediately stepped in to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are very glad to hear that Jose was able to help out during your visit and ensure that you and your vehicle was taken care of. We are grateful for your feedback and hope we have the opportunity to deliver five-star service next time. Thank you for your business!
Excellent work and timely service.
Profesional and friendly staff, service manager took time to explain in deal what repairs were needed once the mechanic checked the vehicle. The facility and customers waiting area was clean and comfortable. The mechanics did great work on my vehicle and made timely repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a fantastic review! We really appreciate your many kind words about our staff, service, and facilities. Most of all we are glad that your vehicle is running smoothly after your visit to Riverdale Chrysler Jeep Dodge Ram. Thanks so much!