Reviews
Yes, the service is very good.
Yes, the service is very good. Prices are a little high, but you haven’t had a good team working with you.
Yes, the service is very good.
Yes, the service is very good. Prices are a little high, but you haven’t had a good team working with you.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are happy to have earned your five stars and hope to welcome you back to Riverdale Chrysler Jeep Dodge Ram soon.
The staff is always friendly and respectful, very clean
The staff is always friendly and respectful, very clean and well manned, thank you for the service you provided for me
The staff is always friendly and respectful, very clean
The staff is always friendly and respectful, very clean and well manned, thank you for the service you provided for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind words about our team! We truly appreciate your business and look forward to welcoming you back to Riverdale Chrysler Jeep Dodge Ram in the future.
This dealership is horrible.
This dealership is horrible. They try to sell vehicles they don't own (2023 Jeep Grand Cherokee Overland). No one there can ever tell the truth.
This dealership is horrible.
This dealership is horrible. They try to sell vehicles they don't own (2023 Jeep Grand Cherokee Overland). No one there can ever tell the truth.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sonny, it's concerning to read your feedback. We certainly don't operate our business in a dishonest manner, so I apologize if there was any misinformation from our team. If you would be willing to have a conversation to clear the air, it would be greatly appreciated. Please don't hesitate to reach out at your convenience. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151
Typical bait and switch nonsense- don’t waste your time
Typical bait and switch nonsense- don’t waste your time and energy-total fraudulent listings
Typical bait and switch nonsense- don’t waste your time
Typical bait and switch nonsense- don’t waste your time and energy-total fraudulent listings
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rob, we are concerned to hear this feedback and would like to address your concerns directly. Please reach out to our team directly. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151
Alex Help and provided excellent service I was in and out
Alex Help and provided excellent service I was in and out promptly and the work was done extremely well. I will be continuing any repairs as long as Alex can provide the service that he provided for me for the second time today and going forward well done very well done
Alex Help and provided excellent service I was in and out
Alex Help and provided excellent service I was in and out promptly and the work was done extremely well. I will be continuing any repairs as long as Alex can provide the service that he provided for me for the second time today and going forward well done very well done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear this feedback! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and for highlighting Alex's excellent work.
Walks like a scam, talks like a scam.
Walks like a scam, talks like a scam...I live in CT was interested in a SUV didn't want to take a drive for nothing. Couldn't produce a bill of sale/total price or even a Carfax. Four hours since initial contact and Stacy and Ruth are still gathering documents together somewhere. Smells like a typical Bronx, NY bait and switch. Fell for it once, seems like standard practice in this neighborhood. Avoid at all costs. All these replies here by the owner that say "thanks for letting us know" please call us to "resolve" are PR stunts. They know exactly what they're doing and getting away with it.
Walks like a scam, talks like a scam.
Walks like a scam, talks like a scam...I live in CT was interested in a SUV didn't want to take a drive for nothing. Couldn't produce a bill of sale/total price or even a Carfax. Four hours since initial contact and Stacy and Ruth are still gathering documents together somewhere. Smells like a typical Bronx, NY bait and switch. Fell for it once, seems like standard practice in this neighborhood. Avoid at all costs. All these replies here by the owner that say "thanks for letting us know" please call us to "resolve" are PR stunts. They know exactly what they're doing and getting away with it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jim, we're truly disappointed to see your review and regret that the information you requested wasn't provided in a timely manner. We understand how important transparency is when making such significant purchases. This feedback will be used as an opportunity for improvement within our team. If there's anything more we can do or clarify, please reach out directly so we may assist you better moving forward. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151
Peter and the staff are so helpful!
Peter and the staff are so helpful! Their support, professionalism, and positive attitude truly make a difference. They always go above and beyond to ensure everything runs smoothly, and it does not go unnoticed. I genuinely appreciate their dedication and teamwork!
Peter and the staff are so helpful!
Peter and the staff are so helpful! Their support, professionalism, and positive attitude truly make a difference. They always go above and beyond to ensure everything runs smoothly, and it does not go unnoticed. I genuinely appreciate their dedication and teamwork!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Maydelainy, we're so happy to hear this! It's wonderful to know Peter and the team provided such a seamless experience. Thank you for choosing Riverdale Chrysler Jeep Dodge Ram!
Service scheduling was excellent.
Service scheduling was excellent. Staff was very professional and very friendly during all the time
Service scheduling was excellent.
Service scheduling was excellent. Staff was very professional and very friendly during all the time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Riverdale Chrysler Jeep Dodge Ram, Tony!
went to riverdale jeep and spoke and seen Peter for a
went to riverdale jeep and spoke and seen Peter for a recall and oil change. they completed the job in one day, i was very pleased, thank you Peter
went to riverdale jeep and spoke and seen Peter for a
went to riverdale jeep and spoke and seen Peter for a recall and oil change. they completed the job in one day, i was very pleased, thank you Peter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a positive experience with Peter and our service team! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram, and come back soon!
You guys are too expensive And I had to wait an extra
You guys are too expensive And I had to wait an extra week to get my vehicle because you didn't receive the insurance check Bad business
You guys are too expensive And I had to wait an extra
You guys are too expensive And I had to wait an extra week to get my vehicle because you didn't receive the insurance check Bad business
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
An extra week sounds frustrating, and we're very disappointed to see you feel this way about our pricing. If you would be willing to discuss this situation further, I would appreciate the chance to speak with you and clear up any confusion. Sincerely, Jamie Brown - Customer Care Manager - 845 320 3151