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Silver Star Motors

(1,015 reviews)
Visit Silver Star Motors
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–9:00pm
Tuesday 9:00am–8:00pm 7:00am–9:00pm
Wednesday 9:00am–8:00pm 7:00am–9:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–6:00pm 7:00am–9:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
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2021 consumer dealer award

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New (866) 445-1275 (866) 445-1275
Used (866) 445-5324 (866) 445-5324
Service (866) 375-1662 (866) 375-1662

Inventory

See all 202 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2007.
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City Queens NY. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People Great Cars Great Values - That's the Silver Star Way!
Great People Great Cars Great Values - That's The Silver Star Way.

Service center

Phone number (866) 375-1662

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silver Star Motors from DealerRater.

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I recently purchased a Tesla Model X Plaid from Silver Star Motors and the entire buying experience was outstanding—especially thanks to my sales consultant Jerry and the used car manager Sanjeev. Jerry helped facilitate shipping the car to me here in Denver Colorado, which made things incredibly convenient. Shortly after arrival, I noticed a suspension-related issue. Jerry and the used car manager Sanjeev stepped up right away and covered the cost to have a local shop repair it. Their proactive support turned what could have been a headache into a non-issue. Now that it’s sorted, I absolutely love the car. I highly recommend both the vehicle and the sales team at Silver Star Motors —Jerry and Sanjeev made it a 5-star experience! Thank you both!!!

I recently purchased a Tesla Model X Plaid from Silver Star Motors and the entire buying experience was outstanding—especially thanks to my sales consultant Jerry and the used car manager Sanjeev. Jerry helped facilitate shipping the car to me here in Denver Colorado, which made things incredibly convenient. Shortly after arrival, I noticed a suspension-related issue. Jerry and the used car manager Sanjeev stepped up right away and covered the cost to have a local shop repair it. Their proactive support turned what could have been a headache into a non-issue. Now that it’s sorted, I absolutely love the car. I highly recommend both the vehicle and the sales team at Silver Star Motors —Jerry and Sanjeev made it a 5-star experience! Thank you both!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Justin! We are delighted to hear that Jerry and Sanjeev went above and beyond to support you throughout your purchase at Silver Star Motors. Thank you for your recommendation, and we wish you many joyful miles ahead in your Tesla Model X Plaid!

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Excellent service! Firsy is a fabulous representative. Great attitude, gets the job done, very attentive!

Excellent service! Firsy is a fabulous representative. Great attitude, gets the job done, very attentive!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lawrence, we're grateful for your review of Firsy and the team! Thank you for choosing Silver Star Motors and come back anytime. Safe travels!

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I had a wonderful experience servicing my car. Carlos was amazing — attentive, professional, and genuinely helpful throughout the entire process. He assisted me with my software updates and made sure everything was handled smoothly. The entire staff went out of their way to assist me. Everyone was friendly, courteous, and welcoming from the moment I arrived. The facility itself was spotless, comfortable, and even offered excellent beverages while I waited — a very nice touch. To top it all off, they even washed my car before returning it, which I truly appreciated. Thank you for such an exceptional experience. I highly recommend this service team and will definitely be returning!

I had a wonderful experience servicing my car. Carlos was amazing — attentive, professional, and genuinely helpful throughout the entire process. He assisted me with my software updates and made sure everything was handled smoothly. The entire staff went out of their way to assist me. Everyone was friendly, courteous, and welcoming from the moment I arrived. The facility itself was spotless, comfortable, and even offered excellent beverages while I waited — a very nice touch. To top it all off, they even washed my car before returning it, which I truly appreciated. Thank you for such an exceptional experience. I highly recommend this service team and will definitely be returning!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Adriana, thank you for choosing Silver Star Motors and for sharing your glowing feedback about Carlos and our service team! It was our pleasure to assist you, and we look forward to welcoming you back in the future!

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Wonderful dealership to work with sales crew and management have the customers back I was in and out in less than 25 minutes with my new car

Wonderful dealership to work with sales crew and management have the customers back I was in and out in less than 25 minutes with my new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Silver Star Motors! We are thrilled to hear that you had a positive experience with our team. Congratulations on your new car!

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Quick and easy service great product knowledge will definitely be doing business with them again

Quick and easy service great product knowledge will definitely be doing business with them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback, Jamil! We are thrilled to hear that you had a quick, easy service experience and that our team's product knowledge was helpful. We appreciate your business and look forward to serving you again in the future at Silver Star Motors.

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Paul and Matt were very professional and helpful in making sure the deal goes through smoothly. They were very friendly and attentive, they didn't pressure us into buying like other dealers would do.

Paul and Matt were very professional and helpful in making sure the deal goes through smoothly. They were very friendly and attentive, they didn't pressure us into buying like other dealers would do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robbie, we're thrilled to hear Paul and Matt made your experience smooth and pressure-free! Thank you for choosing Silver Star Motors and for sharing your feedback. Enjoy your new car!

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Beatriz in their service department is outstanding. Friendly, professional, and a great communicator who works hard to ensure that your needs are met. Highly recommended!

Beatriz in their service department is outstanding. Friendly, professional, and a great communicator who works hard to ensure that your needs are met. Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lew, thank you for recommending Beatriz and our team at Silver Star Motors. We are proud to have your business and support!

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Excellent experience..cooperation and understanding between service advisor (Ms.Ruiz) and I was perfect….she researched the tires and came up with one of my choices at a good price(I wanted Good Year or Michelin)…she displayed a great deal of patience as our price calculation was a bit off and she took time to recalculate item by item….

Excellent experience..cooperation and understanding between service advisor (Ms.Ruiz) and I was perfect….she researched the tires and came up with one of my choices at a good price(I wanted Good Year or Michelin)…she displayed a great deal of patience as our price calculation was a bit off and she took time to recalculate item by item….

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Glen, thank you for choosing Silver Star Motors and for sharing your experience working with Ms. Ruiz! It's wonderful to know she went above and beyond to assist you. Safe travels!

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Very satisfying,with the sales person Richard he did a very good job, preparing everything for us and I have everything ready

Very satisfying,with the sales person Richard he did a very good job, preparing everything for us and I have everything ready

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Silver Star Motors and sharing your experience working with Richard! We hope you love your new car.

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Great dealership, very professional the sales person Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the afternoon. From there I dealt with the salesperson Richard. he made sure that everything is ready for me so on February 28 I picked up the car. I’m very happy with that.

Great dealership, very professional the sales person Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the afternoon. From there I dealt with the salesperson Richard. he made sure that everything is ready for me so on February 28 I picked up the car. I’m very happy with that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a seamless experience with Richard and Ray at Silver Star Motors. Enjoy your new car, and thank you for choosing us!

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