Reviews
Write a reviewI brought my car for service to this dealership and the service advisor whose name is Luis Balder was exceptional. He really help me a lot. The car was done very fast and when I picked it up looked like brand new. I highly recommend this dealership. Workers are very professional and friendly. Rand Rover in Parsippany keep up the excellent job you do.
I brought my car for service to this dealership and the service advisor whose name is Luis Balder was exceptional. He really help me a lot. The car was done very fast and when I picked it up looked like brand new. I highly recommend this dealership. Workers are very professional and friendly. Rand Rover in Parsippany keep up the excellent job you do.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership, Gene my salesman was terrific. Brian my technical director for going over the car was terrific! I highly recommend the dealership Mark F
Great dealership, Gene my salesman was terrific. Brian my technical director for going over the car was terrific! I highly recommend the dealership Mark F
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike is very professional. Just a recommendation for the lady cashier where payment is made. She should try to put more effort in accurately describing where a customer’s car can be obtained especially when it is raining. Otherwise, the dealership provides good service.
Mike is very professional. Just a recommendation for the lady cashier where payment is made. She should try to put more effort in accurately describing where a customer’s car can be obtained especially when it is raining. Otherwise, the dealership provides good service.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Bob and the service team they are most amazing customer service I have ever 3thank you guys and keep your Great work. I drive my jaguar from pa to NJ just for this
Mr Bob and the service team they are most amazing customer service I have ever 3thank you guys and keep your Great work. I drive my jaguar from pa to NJ just for this
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service & attention to detail. Quick in & out but not rushed. All team members were concerned about my satisfaction and experience. Truly a great experience.
Excellent service & attention to detail. Quick in & out but not rushed. All team members were concerned about my satisfaction and experience. Truly a great experience.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob at the service counter couldn’t have been more helpful. I was checked-in, given my loaner and out the door in a timely manner. I was kept up to date about standard maintenance issues that arose which were covered by my warranty and got my car back same day. Couldn’t have asked for a better experience
Bob at the service counter couldn’t have been more helpful. I was checked-in, given my loaner and out the door in a timely manner. I was kept up to date about standard maintenance issues that arose which were covered by my warranty and got my car back same day. Couldn’t have asked for a better experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Just when you think they were excellent with service They go above and beyond that!! True down to Earth People! I will bring my car there as long as I own it.
Just when you think they were excellent with service They go above and beyond that!! True down to Earth People! I will bring my car there as long as I own it.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-star review, Thomas!
Ralph, Service Manager @ Jaguar Parsippany is an amazing person that went above and beyond to provide excellent customer service for my family and me. I recommend Jaguar Parsippany wholeheartedly!
Ralph, Service Manager @ Jaguar Parsippany is an amazing person that went above and beyond to provide excellent customer service for my family and me. I recommend Jaguar Parsippany wholeheartedly!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-stars and great review, Shawn! We're happy to hear Ralph was able to help you out!
I had nothing but a great experience buying a new car at this dealership. Great customer service and made me feel welcomed as a potential customer. When the time comes for me to get a new car. They will be the first place I go to for a new car.
I had nothing but a great experience buying a new car at this dealership. Great customer service and made me feel welcomed as a potential customer. When the time comes for me to get a new car. They will be the first place I go to for a new car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the 5-star rating and positive feedback, Terence! We are so happy to hear your experience at our dealership was a great one!
Excellent experience, Jeff from the sales team was great. Open and honest experience, they went out of their way to find the exact car I was looking for. I would highly recommended to anyone looking for a Jaguar.
Excellent experience, Jeff from the sales team was great. Open and honest experience, they went out of their way to find the exact car I was looking for. I would highly recommended to anyone looking for a Jaguar.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate the 5 star- rating and awesome feedback about Jeff, Allen!