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Jaguar Parsippany

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00pm to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00pm–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I brought my car for service to this dealership and the service advisor whose name is Luis Balder was exceptional. He really help me a lot. The car was done very fast and when I picked it up looked like brand new. I highly recommend this dealership. Workers are very professional and friendly. Rand Rover in Parsippany keep up the excellent job you do.

I brought my car for service to this dealership and the service advisor whose name is Luis Balder was exceptional. He really help me a lot. The car was done very fast and when I picked it up looked like brand new. I highly recommend this dealership. Workers are very professional and friendly. Rand Rover in Parsippany keep up the excellent job you do.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership, Gene my salesman was terrific. Brian my technical director for going over the car was terrific! I highly recommend the dealership Mark F

Great dealership, Gene my salesman was terrific. Brian my technical director for going over the car was terrific! I highly recommend the dealership Mark F

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike is very professional. Just a recommendation for the lady cashier where payment is made. She should try to put more effort in accurately describing where a customer’s car can be obtained especially when it is raining. Otherwise, the dealership provides good service.

Mike is very professional. Just a recommendation for the lady cashier where payment is made. She should try to put more effort in accurately describing where a customer’s car can be obtained especially when it is raining. Otherwise, the dealership provides good service.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr Bob and the service team they are most amazing customer service I have ever 3thank you guys and keep your Great work. I drive my jaguar from pa to NJ just for this

Mr Bob and the service team they are most amazing customer service I have ever 3thank you guys and keep your Great work. I drive my jaguar from pa to NJ just for this

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service & attention to detail. Quick in & out but not rushed. All team members were concerned about my satisfaction and experience. Truly a great experience.

Excellent service & attention to detail. Quick in & out but not rushed. All team members were concerned about my satisfaction and experience. Truly a great experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bob at the service counter couldn’t have been more helpful. I was checked-in, given my loaner and out the door in a timely manner. I was kept up to date about standard maintenance issues that arose which were covered by my warranty and got my car back same day. Couldn’t have asked for a better experience

Bob at the service counter couldn’t have been more helpful. I was checked-in, given my loaner and out the door in a timely manner. I was kept up to date about standard maintenance issues that arose which were covered by my warranty and got my car back same day. Couldn’t have asked for a better experience

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Just when you think they were excellent with service They go above and beyond that!! True down to Earth People! I will bring my car there as long as I own it.

Just when you think they were excellent with service They go above and beyond that!! True down to Earth People! I will bring my car there as long as I own it.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Thomas!

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Ralph, Service Manager @ Jaguar Parsippany is an amazing person that went above and beyond to provide excellent customer service for my family and me. I recommend Jaguar Parsippany wholeheartedly!

Ralph, Service Manager @ Jaguar Parsippany is an amazing person that went above and beyond to provide excellent customer service for my family and me. I recommend Jaguar Parsippany wholeheartedly!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-stars and great review, Shawn! We're happy to hear Ralph was able to help you out!

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I had nothing but a great experience buying a new car at this dealership. Great customer service and made me feel welcomed as a potential customer. When the time comes for me to get a new car. They will be the first place I go to for a new car.

I had nothing but a great experience buying a new car at this dealership. Great customer service and made me feel welcomed as a potential customer. When the time comes for me to get a new car. They will be the first place I go to for a new car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the 5-star rating and positive feedback, Terence! We are so happy to hear your experience at our dealership was a great one!

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Excellent experience, Jeff from the sales team was great. Open and honest experience, they went out of their way to find the exact car I was looking for. I would highly recommended to anyone looking for a Jaguar.

Excellent experience, Jeff from the sales team was great. Open and honest experience, they went out of their way to find the exact car I was looking for. I would highly recommended to anyone looking for a Jaguar.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate the 5 star- rating and awesome feedback about Jeff, Allen!

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