Reviews
Excellent experience from start to finish. Many thanks to Kevin Flanagan, Mark Hernandez, Larry Pius, and Shaun Hayes who couldn't have made the sales process any smoother, transparent and pressure-free. I look forward to our continued relationship. Zane Fortson was phenomenal and knowledgeable. He made understanding and operating the new vehicle's technology a breeze. Make sure to keep him around!
Excellent experience from start to finish. Many thanks to Kevin Flanagan, Mark Hernandez, Larry Pius, and Shaun Hayes who couldn't have made the sales process any smoother, transparent and pressure-free. I look forward to our continued relationship. Zane Fortson was phenomenal and knowledgeable. He made understanding and operating the new vehicle's technology a breeze. Make sure to keep him around!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear about your smooth and transparent purchase of your new Volvo. Zane’s expertise in the vehicle’s technology makes us proud, and we’ll be sure to pass along your message. We look forward to supporting you in the future. Enjoy!
Jessica was terrific. Friendly, courteous and customer focused Jessica was terrific. Friendly, courteous and customer focused
Jessica was terrific. Friendly, courteous and customer focused Jessica was terrific. Friendly, courteous and customer focused
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience. We’re delighted Jessica’s friendly and attentive service made caring for your Volvo XC90 so easy. Enjoy!
No one ever contacted me from the dealership even after finding out that they had delivered a defective car. Car has been sitting at the local dealership for repairs for over 2 weeks and I am paying the lease.I drove from NY when lights for low oil came on with car having 60 miles and I was told it was likely an electric glitch and I should keep driving while car was defective and was leaking oil. Most stressful car buying experience of my life that a brand new car has been in repair shop since 2 days after being delivered. Would never go back to this dealership.
No one ever contacted me from the dealership even after finding out that they had delivered a defective car. Car has been sitting at the local dealership for repairs for over 2 weeks and I am paying the lease.I drove from NY when lights for low oil came on with car having 60 miles and I was told it was likely an electric glitch and I should keep driving while car was defective and was leaking oil. Most stressful car buying experience of my life that a brand new car has been in repair shop since 2 days after being delivered. Would never go back to this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Alon was excellent -- very informative, no pressure, helpful. He was also able to help us with insurance
Alon was excellent -- very informative, no pressure, helpful. He was also able to help us with insurance
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted that Alon provided clear, pressure-free guidance and helped you navigate insurance. Congratulations on your used Volvo XC60. We appreciate you choosing us for your purchase. Enjoy!
I had a scheduled drop off for Tuesday morning and the car was not looked at until Wednesday. The price for the checkup was much too high for what was actually done. And recommended services, such as changing an engine air filter, were beyond overpriced.
I had a scheduled drop off for Tuesday morning and the car was not looked at until Wednesday. The price for the checkup was much too high for what was actually done. And recommended services, such as changing an engine air filter, were beyond overpriced.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Efficient, courteous personnel. Immaculate facility & waiting lounge. Truly a pleasure & I regret having having stepped away from Volvo ownership & am very glad to be back
Efficient, courteous personnel. Immaculate facility & waiting lounge. Truly a pleasure & I regret having having stepped away from Volvo ownership & am very glad to be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled you entrusted us with your Volvo XC40 service. It’s great to hear our team’s efficiency, courteous approach and the spotless facility and lounge enhanced your visit. We’re happy to welcome you back to the Volvo family. Enjoy!
Courteous, informative and respectful of both my time and the fact that the car was brought in for what appeared to be the same problem for the second time in a week
Courteous, informative and respectful of both my time and the fact that the car was brought in for what appeared to be the same problem for the second time in a week
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team offered respectful service and clear updates while honoring your time on a return visit. Thank you for bringing your Volvo in again so we could focus on finding a lasting solution. Please reach out if you need any additional assistance. Enjoy!
smythe is always great helpful and communicative this ai bot is a little annoying tbh ??
smythe is always great helpful and communicative this ai bot is a little annoying tbh ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Jesus Garcia for the amazing experience. Always was following up and keeping me posted with the Honda Pilot 2015. Thank you Henry Zue for explaining me the loan.
Thank you Jesus Garcia for the amazing experience. Always was following up and keeping me posted with the Honda Pilot 2015. Thank you Henry Zue for explaining me the loan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Jesus kept you informed and Henry clarified the loan process. Congratulations on your Honda Pilot. Enjoy every mile. Enjoy!
We just bought our second car from Smythe Volvo. They are incredibly easy to work with and very professional. I highly recommend working with them!
We just bought our second car from Smythe Volvo. They are incredibly easy to work with and very professional. I highly recommend working with them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for returning to us for your second Volvo and for choosing the new XC60 Plug-In Hybrid. We’re pleased the process felt streamlined and professional. Your recommendation means a lot. Enjoy!