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Salerno Duane Chrysler Jeep Dodge Ram

(1,790 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

(1,790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Francisco was very helpful and knowledgeable. He made my...

Francisco was very helpful and knowledgeable. He made my purchase of a new a Jeep smooth and easy. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome! So happy to hear you enjoyed your experience!

Ask for Sergio, he is the best! He is amazing and makes...

Ask for Sergio, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always a pleasure working with customers like yourself. Your feedback is much appreciated! :)

I just bought a 2021 Jeep Wrangler 4xe from Duane Salerno...

I just bought a 2021 Jeep Wrangler 4xe from Duane Salerno and couldn’t be happier with the experience. They made it such a pleasure, zero pressure, and great communication throughout. Mike Salerno treated me like I was family and it was by far my best car buying experience. If you’re buying a Jeep in NJ, look no further. Francisco helped me the day of delivery and continued the first class service. These guys make car buying a pleasure!!! And oh yeah, the new Jeep 4xe is everything I hoped and more!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BEST car buying experience!!!

I just bought a 2021 Jeep Wrangler 4xe from Duane Salerno and couldn’t be happier with the experience. They made it such a pleasure, zero pressure, and great communication throughout. Mike Salerno treated me like I was family and it was by far my best car buying experience. If you’re buying a Jeep in NJ, look no further. Francisco Rojas helped me the day of delivery and continued the first class service. These guys make car buying a pleasure!!! And oh yeah, the new Jeep 4xe is everything I hoped and more!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had such a nice experience getting a new truck I’m...

I had such a nice experience getting a new truck I’m definitely making Salerno Duane a new home for our future cars great environmental

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Francisco is a patient and knowledgeable salesman who...

Francisco is a patient and knowledgeable salesman who answered all our questions. He was a pleasure to work with. However the finance process that was handled by someone else was not good. They kept pushing extra warranties and were not calculating the monthly payments accurately.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything went very well from identifying the car...

Everything went very well from identifying the car online, test driving the car through delivery. Very good overall sales process. Would use them again for next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have 3 leases in 3 consecutive years, so basically I go...

I have 3 leases in 3 consecutive years, so basically I go car shopping every year. Our sales representative Carolina was awesome. And in this car sellers market because of chip shortage i wouldn’t say I have got a bad deal. At least they have put their afford to make things happened. Overall very good experience and I’ll be stopping by again next year if chose to get a Jeep. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

We bought our first Jeep from Francisco and was one of...

We bought our first Jeep from Francisco and was one of the best experiences we’ve had buying a new car. He was pleasant, knowledgeable, and efficient in getting us into our new Compass Altitude. We also want to thank Alex in Financing who walked us through all the options to get the best possible deal for us! Follow up customer service has been excellent as well. We would highly recommend this team and dealership for your next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn’t have asked for a better car buying experience....

Couldn’t have asked for a better car buying experience. Francisco and Alex were knowledgeable and helpful at every step of the way. Made what can usually be an intimidating process into something very enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.