Acme Nissan

Unfortunately, in order to protect unsuspecting buyers, I must submit a negative review for ACME Nissan. If I had the option to give zero stars, I would. My story begins in mid June, 2020. I found a nissan on their lot, that was posted on a third-party vehicle listing site. I noticed that it had been sitting on the lot for about six months, so I decided to call and set an appointment to see it. As I do not live in New Jersey, I wanted to make sure everything was properly prepared for my visit, so I asked him to wash it and have it prepared because I'd like to take it home that day. (I'll spare most details about the particular vehicle, as the business practices with ACME nissan are what I want to focus my review on). Despite me telling Bryant McNeil, the Sales Associate that I'm travelling over an hour and a half away, the vehicle was not even sprayed off to give a clean appearance. Oil was visibly leaking from the bottom, the window tint was clearly unprofessional and had "3M" prominently tiled across all of the windows, aftermarket wires were hanging down below the trunk. It was presented awfully! Regardless to the horrible condition it was in, I still decided to take it for a test drive, to which they would only allow me to drive ~1 mile. My story should end here and I should have left and simply pursued other options. IT GETS WORSE. We entered into aggressive negotiations. To be clear, I mean Bryant aggressively let me know that there were NO negotiations. To add insult to injury, he kept making it known that the purchase would be AS-IS and that he could not discount the advertised price. I left, dissatisfied with the entire experience, feeling defeated and ready to continue my search with different dealerships until the following day, when received an email from Lou Narcisi, the General Sales Manager. I conveyed my observations via email, and his tone was much better. I once again, felt comfortable about the vehicle and the dealership while communicating with him. He assured me that he could have the Service Department look into the bad wiring and leaks. I let him know that I would be buying cash and inquired on the best out of door price. I also found that the vehicle was previously listed for less and forwarded the information to Lou. He sent me an email - (which I am attaching below) with the breakdown and I attempted to have the Dealer Doc Fee waived/removed. Lou confirmed that he was "all in at the pricing" that he sent. Finally, I was ready to make my vehicle purchase! Lou and I both informed Bryant McNeil, the shady Sales Associate, and I made a $500 deposit at Bryant's request. I had a certified check made from my Credit Union and brought the remaining cash as requested. I also insured the vehicle and forwarded the insurance info and had a family member drive me to pick up the vehicle. Despite all the communication with Lou and me complying 100% and the deal being in writing, Bryant called me while I was on my way to take delivery and stated the price would be an additional $1,300! Absurd!! Until this point, I have only heard about about dealerships doing this, but never witnessed it and have certainly never become a victim. This display of actions shows me that ACME Nissan practices deceptive schemes and preys on anyone who will fall victim. When I arrived, I showed all of my email communications with Lou to Bryant. He vehemently persisted on the additional $1,300 and disregarded Lou's "all-in offer". We engaged in a shouting match in the showroom floor and several guests uncomfortably walked away. When I asked for Lou, Bryant stated that he was not in the building and later stated that he was on vacation. As It became increasingly obvious that Bryant would not relent, I requested a member of the senior management team. Jake Jaskowski, the Sales Manager, had already been made aware of the situation, but I explained it to him myself. He reviewed the emails and offered a refund of my deposit. Folks, please be careful when dealing with ACME Nissan! Good dealerships still exist!

We just purchased a Nissan Leaf from Acme and we couldn't be happier. Our salesman, Andy Patel was very informative about the car and a very no pressure type of guy. We highly recommend Andy.

Oil change took two and a half hours and they refused to take my $10 off coupon. Not good customer service. Taking my business elsewhere.

I have been a vary happy owner of a 2010 Nissan Xterra purchased new. I have since reached 172,000 miles and my beloved Xterra (Durable Tank) has passed on to the grand parking lot in the sky... I do miss my old Nissan Xterra. Time for a new Car / SUV for I returned to RT 130 Acme Nissan Dayton NJ. Upon my arrival to the Acme Nissan Dealership I was greeted By salesman Brad Fischer who extended the offer of coffee, water, or hot chocolate. Long story short Brad proceeded to show me both new and used vehicles on his lot. I picked up a 2016 Nissan Murano pre owned Nissan certified. The Murano was "MINT Brand new and shiney" . Needless to say Brad and I did haggle over price and I got a "great " deal in addition to great value for my hard earned dollar. I was then directed to the finance officer David Marurek who was also very professional. Brad and Dave are both credits to Acme Nissan and exceeded the standards of what a care dealership professionals should meet. I highly recommend Acme Nissan on rt 130 Dayton to anyone looking to pick up a new or pre owned Auto.

I brought my 2016 Altima to be looked at for excessive cabin noise ie ..check door seals and door alignment. Well they said everything okay it is what it is..so within a few weeks I notice a musty smell which I thought was a cabin filter then upon cleaning rubber matters I see the carpet is soaked on Passenger sides of car..ugh Called dealership and had to wait over an hour with appointment for them to tell me the sunroof track was clogged..I knew it was not because it's visually a tight seal on outside and I rarely open it. So I left and right after heavy rain car sitting in my driveway the rugs are soaks again....so here I go again...smelly musty possible mildewy car. So sad and pissed about this. Never had a problem with water getting in my car..almost 3 years

was helping a family member shop for an Altima lease. After dealing with some dealerships that didnt seem to want our business, i found Andy Patel at Acme Nissan. I knew what my family wanted to pay a month and the most they wanted to put out pocket. Andy answered every question by phone or email or text and we came to an agreement before even stepping foot in the showroom. Once we arrived, the process was smooth and Andy spent the time to show my family the dealership and went over the entire process with them. This was one of the best car buying experiences i ever had and it wasn't even for me. I highly recommend Acme and Andy and the entire crew.

We tried to return a lease car before the lease end period, they refused to take the car as they don’t have a space for it !!!!!!, although if you are buying a new car , they will take the car back which is so ridiculous, they were so rude and have an attitude, don’t go there, they wouldn’t take the car and want you to keep the car till they have a space , meanwhile the lease will be overdue.

Unfortunately, I cannot recommend this dealership to anybody. Full of lies and poor sales people that are simply trying to hit quota. Buyer beware and run.

Drove out last night in a new leased 2018 Rogue. Edon, our salesman, was instrumental in helping us to seal the deal. He is professional, accommodating , knowledgeable, respectful and just a really nice personable young man. Finance department,Jack, also very friendly and takes the time to explain. No hidden fees, no last minute surprises. Acme Nissan earned my trust and made this leasing experience (never leased before) really pleasant and easy. Edon patiently explained to us all the gadgets of the new car and we drove out last night really happy and excited. The final touch was the manager coming out to make sure all went well and to wish us good luck. Professional and customer oriented all the way through. We are very pleased. Edon, special thanks to you!

Acme Nissan works with you to satisfy your needs. If you have good credit or bad credit you will still drive away with a car. Keep up the good work Acme Nissan.