Murdock Hyundai Lindon

I’m very sorry for your experience—this is not acceptable. Leaving a plug loose that caused the check engine light to come back on is a clear oversight, and I understand the frustration of having to make an extra trip because of it. That’s on us. You should have left the first time with the issue fully resolved. Regarding the loaner vehicle, if you only needed it due to our mistake, I understand your concern. We will review the condition report and the situation carefully before moving forward with any charges. It’s important we handle that fairly. I’m also concerned to hear this has been a repeat issue. I would like to personally review your vehicle’s history and ensure we get to the root cause, not just address symptoms. Please contact me directly so I can get your information and look into this and work toward a proper resolution. Eric Reams, Service Director ereams@murdockautoteam.com 801-226-8194

It’s wonderful to know that our team’s expertise and straightforward process made your Hyundai Elantra purchase enjoyable. Congratulations on your new vehicle and thank you for sharing your experience. We look forward to serving you again.

Thank you for the five-star review. We’re glad our team could help your fiancé find the right used Hyundai Elantra and answer all his questions. Enjoy the ride!

Thank you for sharing your experience with our team. We're glad the process was smooth for you at Murdock Hyundai of Lindon. Enjoy your new vehicle.

Thanks for sharing your experience. We’re pleased our team could turn a tricky situation into a seamless process and even assist your daughter with moving from her old car into the used Cadillac in one visit. We appreciate your kind words and look forward to helping you again.

We’re glad our team made your experience positive at Murdock Hyundai of Lindon. Thank you for recommending us. We appreciate your feedback.

Debi, thank you for taking the time to share your experience. I’m truly sorry for the frustration and disappointment you’ve endured, especially after being a loyal original owner since 2017. Experiencing major component failures like a transmission and turbo at relatively low mileage is upsetting, and I understand why this has impacted your trust in the brand and the warranty process. While Hyundai Motor America ultimately determines warranty coverage decisions, I recognize that from your perspective the dealership and the manufacturer feel inseparable—and that means your experience with us matters. I’m sorry that you felt dismissed during the oil consumption process and that the outcome did not align with the effort you put into providing records and following the required steps. Your feedback is important, and I would appreciate the opportunity to review your service history and warranty case personally to ensure everything that could be done on our end was done correctly and advocated for appropriately. Even if a resolution is not guaranteed, you deserve clear communication and respect throughout the process. If you are open to it, please reach out to me directly so I can look into this further. Regardless, I regret that your ownership experience has been so difficult, and I appreciate you sharing your perspective so we can continue to improve how we support our customers. Eric Reams, Service Director ereams@murdockautoteam.com 801-226-8194

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Thomas, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Thomas, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

MURDOCK HYUNDAI>>>> WILL NEVER !Get my business after the dirt they pulled on me,2017 Toyota Tacoma was sold out from underneath me , After I was at the Bank Talking to the Sales Man on the amount of the Truck out the door Drafted the Check with my Banker Told the Sales person I would be in Lindon at 9 AM saturday morning to pick up the truck He agreed to that, Then Friday night I got his E Mail "QUOTE" My FRIEND I Regret to tell you the Truck was just SOLD !~!!! Ur NOT MY FRIEND!! He said FIRST Come FIRST SERVED.I Started the truck deal at 9 30AM Friday morning! Completed the deal around 3 Friday afternoon while on the phone getting the check made out to MURDOCK HYUNAI of LINDON, And was suppose to Take the truck home at 9 am saturday morning. THEN the dredded Text Friday night, Never had the GUTS to Call me!! A TEXT! Never ever, even if they gave me a Truck free of charge!! Would I Ever do Business with this type of Car Dealership again!! THANKS FOR NOTHING,!! TERRIBLE GUYS TO DEAL WITH!!! Tom