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Sutliff Volkswagen

(665 reviews)
Visit Sutliff Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (717) 255-0425 (717) 255-0425
Used (717) 461-7358 (717) 461-7358
Service (717) 461-7440 (717) 461-7440

Inventory

See all 179 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2018.
Sutliff Volkswagen - your Harrisburg Volkswagen dealership. The Sutliff family has provided the highest-quality sales and service to central Pennsylvania for more than 85 years. Our friendly non-commissioned sales staff is dedicated to helping you find just the right Volkswagen to fit your needs. We look forward to assisting you when you're looking for a new or used Volkswagen parts or service. So remember Sutliff Volkswagen for all of your Volkswagen needs.
Experience the Sutliff Difference!

Service center

Phone number (717) 461-7440

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutliff Volkswagen from DealerRater.

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I had just ran over a plastic jug and it got stuck under the front of my car. As a regular customer, I didn't expect to pay $30 dollars to have them do a 5 minute task. Instead I had to wait nearly an hour for them to put it on a lift and tell me all the other things I should have serviced

I had just ran over a plastic jug and it got stuck under the front of my car. As a regular customer, I didn't expect to pay $30 dollars to have them do a 5 minute task. Instead I had to wait nearly an hour for them to put it on a lift and tell me all the other things I should have serviced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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The staff was courteous and extremely helpful. I would definitely go back to them for future car purchases.

The staff was courteous and extremely helpful. I would definitely go back to them for future car purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Easy and listened to my needs and helped arrive at a solution. Glad I chose to buy from Sutliff.

Easy and listened to my needs and helped arrive at a solution. Glad I chose to buy from Sutliff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Called up same day for a tire rotation. Alexis assured me that if brought my vehicle over that it would get done. She did not disappoint. Vehicle was done in good time.

Called up same day for a tire rotation. Alexis assured me that if brought my vehicle over that it would get done. She did not disappoint. Vehicle was done in good time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Great customer service and lovely waiting room. I've been going here for over 20 years and it's great.

Great Great customer service and lovely waiting room. I've been going here for over 20 years and it's great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Work done professionally and timely. Employees take the time to explain in detail every issue with my cars.

Work done professionally and timely. Employees take the time to explain in detail every issue with my cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They were are very pleasant to talk with They know what needed to be done with my car

They were are very pleasant to talk with They know what needed to be done with my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This place totally made me upset and will never do business with them again. I give you a fairly ez job and you can’t complete it, costing me more now to complete!!

This place totally made me upset and will never do business with them again. I give you a fairly ez job and you can’t complete it, costing me more now to complete!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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You forgot to turn off the 'change oil in x days' message. Your vehicles control screen is abhorrent. Why can't I see how many miles on my vehicle until I turn it off? Can't see temperature controls at the bottom of screen at night. Why? You need to do some redesign.

You forgot to turn off the 'change oil in x days' message. Your vehicles control screen is abhorrent. Why can't I see how many miles on my vehicle until I turn it off? Can't see temperature controls at the bottom of screen at night. Why? You need to do some redesign.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Long time customer at Sutliff Volkswagen and have always been treated very well. I'm satisfied! Always had a good experience with Jeff and Alexis when dropping off or picking up either vehicle. Courtesy car ride back to my house while the work gets done is a convenient feature.

Long time customer at Sutliff Volkswagen and have always been treated very well. I'm satisfied! Always had a good experience with Jeff and Alexis when dropping off or picking up either vehicle. Courtesy car ride back to my house while the work gets done is a convenient feature.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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