Reviews
I had just ran over a plastic jug and it got stuck under the front of my car. As a regular customer, I didn't expect to pay $30 dollars to have them do a 5 minute task. Instead I had to wait nearly an hour for them to put it on a lift and tell me all the other things I should have serviced
I had just ran over a plastic jug and it got stuck under the front of my car. As a regular customer, I didn't expect to pay $30 dollars to have them do a 5 minute task. Instead I had to wait nearly an hour for them to put it on a lift and tell me all the other things I should have serviced
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The staff was courteous and extremely helpful. I would definitely go back to them for future car purchases.
The staff was courteous and extremely helpful. I would definitely go back to them for future car purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and listened to my needs and helped arrive at a solution. Glad I chose to buy from Sutliff.
Easy and listened to my needs and helped arrive at a solution. Glad I chose to buy from Sutliff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Called up same day for a tire rotation. Alexis assured me that if brought my vehicle over that it would get done. She did not disappoint. Vehicle was done in good time.
Called up same day for a tire rotation. Alexis assured me that if brought my vehicle over that it would get done. She did not disappoint. Vehicle was done in good time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great Great customer service and lovely waiting room. I've been going here for over 20 years and it's great.
Great Great customer service and lovely waiting room. I've been going here for over 20 years and it's great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Work done professionally and timely. Employees take the time to explain in detail every issue with my cars.
Work done professionally and timely. Employees take the time to explain in detail every issue with my cars.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were are very pleasant to talk with They know what needed to be done with my car
They were are very pleasant to talk with They know what needed to be done with my car
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This place totally made me upset and will never do business with them again. I give you a fairly ez job and you can’t complete it, costing me more now to complete!!
This place totally made me upset and will never do business with them again. I give you a fairly ez job and you can’t complete it, costing me more now to complete!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
You forgot to turn off the 'change oil in x days' message. Your vehicles control screen is abhorrent. Why can't I see how many miles on my vehicle until I turn it off? Can't see temperature controls at the bottom of screen at night. Why? You need to do some redesign.
You forgot to turn off the 'change oil in x days' message. Your vehicles control screen is abhorrent. Why can't I see how many miles on my vehicle until I turn it off? Can't see temperature controls at the bottom of screen at night. Why? You need to do some redesign.
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Long time customer at Sutliff Volkswagen and have always been treated very well. I'm satisfied! Always had a good experience with Jeff and Alexis when dropping off or picking up either vehicle. Courtesy car ride back to my house while the work gets done is a convenient feature.
Long time customer at Sutliff Volkswagen and have always been treated very well. I'm satisfied! Always had a good experience with Jeff and Alexis when dropping off or picking up either vehicle. Courtesy car ride back to my house while the work gets done is a convenient feature.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair