Reviews
Yvonne B and Shane were excellent, The dreaded back and forth process did not even take place, everything was smooth and quick,
Yvonne B and Shane were excellent, The dreaded back and forth process did not even take place, everything was smooth and quick,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mobile service to my for a recall involving reprograming the towing module. Shop foreman Marlon Obando showed up on time and performed the service quickly and efficiently. I really appreciated his knowledge and warm, courteous demeanor, how nice! Original service telephone receptionist (sorry, I misplaced her name) was also quite pleasant and arranged my appointment quickly, I was surprised everything was set in a few minutes! This was my first service experience with Freehold Ford and I will definitely be returning for any future service of my vehicle.
Mobile service to my for a recall involving reprograming the towing module. Shop foreman Marlon Obando showed up on time and performed the service quickly and efficiently. I really appreciated his knowledge and warm, courteous demeanor, how nice! Original service telephone receptionist (sorry, I misplaced her name) was also quite pleasant and arranged my appointment quickly, I was surprised everything was set in a few minutes! This was my first service experience with Freehold Ford and I will definitely be returning for any future service of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Yvonne and Shane as a team works so well together their flawless highly recommend seeing them when you buy a vehicle or release it. They go out of their way to make sure you’re comfortable. There’s no pressure like I said, smooth sailing
Yvonne and Shane as a team works so well together their flawless highly recommend seeing them when you buy a vehicle or release it. They go out of their way to make sure you’re comfortable. There’s no pressure like I said, smooth sailing
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My sales woman, Yvonne, and the finance manager Shane oh my God, I cannot say enough good things about them kind, caring considerate took their time. Make sure that I had everything that I wanted and was looking for and then got me the lowest interest rate they possibly could they made buying a car as easy as possible highly recommend.
My sales woman, Yvonne, and the finance manager Shane oh my God, I cannot say enough good things about them kind, caring considerate took their time. Make sure that I had everything that I wanted and was looking for and then got me the lowest interest rate they possibly could they made buying a car as easy as possible highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From start to finish my experience with Freehold Ford and Jayden my salesman exceeded my expectations. Jayden was honest, helpfuland made the car buying experience quick and easy. I'm thrilled with my new car and I apprciate the excellent service. Highly recommend!
From start to finish my experience with Freehold Ford and Jayden my salesman exceeded my expectations. Jayden was honest, helpfuland made the car buying experience quick and easy. I'm thrilled with my new car and I apprciate the excellent service. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience - thanks so much! Made the process as easy as we could have hoped!
Great experience - thanks so much! Made the process as easy as we could have hoped!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service, from the moment I walked in there was no pressure. Wayne was my sales rep, he was great and you can have a normal convo with him with the pressure. Juan and Shane also helped out and both were respectful and to the point. I got a brand new Ford F150 on Friday March 20th 2026 and I was back on March 24th 2026 to buy a Explorer Platinum. That's how happy I was. I was dealing with another ford dealership for the last 12 years up to this point. I found a new home. If you live around Freehold Ford trust me you want to go there.
Great customer service, from the moment I walked in there was no pressure. Wayne was my sales rep, he was great and you can have a normal convo with him with the pressure. Juan and Shane also helped out and both were respectful and to the point. I got a brand new Ford F150 on Friday March 20th 2026 and I was back on March 24th 2026 to buy a Explorer Platinum. That's how happy I was. I was dealing with another ford dealership for the last 12 years up to this point. I found a new home. If you live around Freehold Ford trust me you want to go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish everyone at Freehold Ford was a pleasure to deal with. They weren't high pressure, took into consideration my financial needs and helped me lease the vehicle that I really wanted. Nick Genovezos was a dream to work with. Liz was amazing answering all of my questions and Shane made the finance end a breeze. It was a great experience and I would highly recommend them!
From start to finish everyone at Freehold Ford was a pleasure to deal with. They weren't high pressure, took into consideration my financial needs and helped me lease the vehicle that I really wanted. Nick Genovezos was a dream to work with. Liz was amazing answering all of my questions and Shane made the finance end a breeze. It was a great experience and I would highly recommend them!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish everyone at Freehold Ford was a pleasure to deal with. They weren't high pressure, took into consideration my financial needs and helped me lease the vehicle that I really wanted. Nick Genovezos was a dream to work with. Liz was amazing answering all of my questions and Shane made the finance end a breeze. It was a great experience and I would highly recommend them!
From start to finish everyone at Freehold Ford was a pleasure to deal with. They weren't high pressure, took into consideration my financial needs and helped me lease the vehicle that I really wanted. Nick Genovezos was a dream to work with. Liz was amazing answering all of my questions and Shane made the finance end a breeze. It was a great experience and I would highly recommend them!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am going to start out by saying that never would I have envisioned myself owning a Ford. For years I swore up and down that I didn’t like Explorers…they’re too big and heavy. The trucks are okay, but just not for me. Ford was simply not on my radar. After dealing with Shane and Nick, I can honestly say that I can’t imagine buying any other brand…and I work at another car dealership! I was instantly greeted with smiling faces who made the process less stressful. Nick listened to what I was looking for in a car and was eager to show me options they had on the lot. He was extremely knowledgeable about the vehicles and their features. I appreciated that he was patient with me while I browsed the different cars and answered any silly questions I had. Once I finally picked out which one suited me best, we went to Shane the miracle worker. I was upside down and backwards in my previous vehicle and knew it wasn’t worth putting money into. Not only was Shane able to get me a higher mileage lease deal to accommodate my commute to work, but he was $150 LESS PER MONTH than another Ford dealer that I had visited the day prior. He went out of his way to figure out numbers that worked for me. Shane and Nick both stayed an hour and a half late so that I was able to drive home in my new car that night! They are very customer oriented and go out of their way to make sure the process is as seamless as possible. I am forever grateful for all the effort they put into me and finding me the perfect vehicle, and I can’t wait to visit them again in a few years when I’m ready for something new.
I am going to start out by saying that never would I have envisioned myself owning a Ford. For years I swore up and down that I didn’t like Explorers…they’re too big and heavy. The trucks are okay, but just not for me. Ford was simply not on my radar. After dealing with Shane and Nick, I can honestly say that I can’t imagine buying any other brand…and I work at another car dealership! I was instantly greeted with smiling faces who made the process less stressful. Nick listened to what I was looking for in a car and was eager to show me options they had on the lot. He was extremely knowledgeable about the vehicles and their features. I appreciated that he was patient with me while I browsed the different cars and answered any silly questions I had. Once I finally picked out which one suited me best, we went to Shane the miracle worker. I was upside down and backwards in my previous vehicle and knew it wasn’t worth putting money into. Not only was Shane able to get me a higher mileage lease deal to accommodate my commute to work, but he was $150 LESS PER MONTH than another Ford dealer that I had visited the day prior. He went out of his way to figure out numbers that worked for me. Shane and Nick both stayed an hour and a half late so that I was able to drive home in my new car that night! They are very customer oriented and go out of their way to make sure the process is as seamless as possible. I am forever grateful for all the effort they put into me and finding me the perfect vehicle, and I can’t wait to visit them again in a few years when I’m ready for something new.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car