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Faulkner Mazda Trevose

(797 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2026 consumer dealer award 2016 consumer dealer award

Incentives

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About our dealership

This seller has been on Cars.com since May 2025.
Mazda Certified Pre-Owned dealer. Thank you for visiting our web site. The Faulkner organization has been in business for 79 years. We pride ourselves on our sales parts and service departments and have full confidence that you will receive excellent customer service. Since 1997 Faulkner Mazda has achieved the President's Award status for sales parts and service. Nationally we are one of only twenty dealerships recognized as a Quality Monitoring Dealer for service. In addition our Parts and Service Departments are ranked number one in the entire state of Pennsylvania.
Faulkner...To Be Sure

Service center

Phone number (888) 904-6112

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Mazda Trevose from DealerRater.

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Car sale was easy and at a great price. However when I was delivered my car, it looked like whoever was supposed to make it ready and presentable detailed it with a blind fold on and a dirty rag.

Car sale was easy and at a great price. However when I was delivered my car, it looked like whoever was supposed to make it ready and presentable detailed it with a blind fold on and a dirty rag.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Louis, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (215) 673-4444 and we will do our best to make this better. We hope to hear from you soon.

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It was a great experience at Faulkner Mazda. My agent Chris was quite helpful and professional. Everyone was quite friendly. Must be the best Mazda place on the Philly area.

It was a great experience at Faulkner Mazda. My agent Chris was quite helpful and professional. Everyone was quite friendly. Must be the best Mazda place on the Philly area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Omar, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

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Justin was really great and awesome like he took care of us and he was great and I had a great experience with him and all but good things

Justin was really great and awesome like he took care of us and he was great and I had a great experience with him and all but good things

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Besim, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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Great buying experience for a certified used vehicle. The place was nice, and clean and the staff was amazing, and answered every question. Would recommend to friends and family.

Great buying experience for a certified used vehicle. The place was nice, and clean and the staff was amazing, and answered every question. Would recommend to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ian, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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In and out I was explained everything.. every time I go there nothing but respect?Joe and Jose helped me with my problem?. I like the video

In and out I was explained everything.. every time I go there nothing but respect?Joe and Jose helped me with my problem?. I like the video

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Michael, thank you so much for the positive review! If you're ever in need of more help, please let us know!

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Everyone was friendly and was a great experience! Angela communicated with me all throughout the experience and the deals they offer are truly some of the best!

Everyone was friendly and was a great experience! Angela communicated with me all throughout the experience and the deals they offer are truly some of the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joshua, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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The staff at Mazda were super kind! They consistently make sure that my car receives the necessary maintenance. Jose and the lady who answers the scheduling calls are top notch!

The staff at Mazda were super kind! They consistently make sure that my car receives the necessary maintenance. Jose and the lady who answers the scheduling calls are top notch!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tammy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Mazda Trevose!

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Had my car inspected and oil change. Great service and helpful service rep. and given a nice discount. Will definitely return and recommend to others.

Had my car inspected and oil change. Great service and helpful service rep. and given a nice discount. Will definitely return and recommend to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joyce, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Took my car for inspection. Ease of appointment scheduling. Was able to wait while the service was done. Service rep kept me informed through out. Quality service. Professional and friendly staff

Took my car for inspection. Ease of appointment scheduling. Was able to wait while the service was done. Service rep kept me informed through out. Quality service. Professional and friendly staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Good service facilities. Waiting area is clean & has coffee, snacks & water available. There is a private room for getting work done. Overall a very good waiting area & good service.

Good service facilities. Waiting area is clean & has coffee, snacks & water available. There is a private room for getting work done. Overall a very good waiting area & good service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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