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Chapman Ford Columbia

(133 reviews)
Visit Chapman Ford Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 598-7068 (888) 598-7068
Used (888) 437-5317 (888) 437-5317
Service (866) 955-5197 (866) 955-5197

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Chapman Ford Columbia
Many people look for the largest Ford dealer in Lancaster the best Ford dealer in Columbia or the #1 Ford dealer in Pennsylvania and believe it's the place to go for the best deal. We're here to provide you with tools that we hope will make buying a car easier. You can browse our inventory - new or used - get a quote fill out a credit application value your trade or make a service appointment. So start your search here where we believe you'll find the selection and price you're looking for. We're Chapman Ford Columbia and we're here to help you.
Serving Central PA - Harrisburg York Lebanon and Lancaster
If It Doesn't Say Chapman On The Back Of Your Car You Probably Paid Too Much

Service center

Phone number (866) 955-5197

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford Columbia from DealerRater.

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This was my first time at Chapman and I had a phenomenal experience from start to finish. Every employee I had interaction with was very friendly and helpful. Highly recommend this dealer.

This was my first time at Chapman and I had a phenomenal experience from start to finish. Every employee I had interaction with was very friendly and helpful. Highly recommend this dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were courteous and helpful. Most of the work was warranty. The rest of work was reasonably priced.

They were courteous and helpful. Most of the work was warranty. The rest of work was reasonably priced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was hands down the beat dealership experience I have had in my life and I bought my first car 40 years ago! Brantley and his team are top notch! The truck is for John Wright Restaurant and I hope it is the first of many!

This was hands down the beat dealership experience I have had in my life and I bought my first car 40 years ago! Brantley and his team are top notch! The truck is for John Wright Restaurant and I hope it is the first of many!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful . Very nice and resourceful dealership . Very good experience. No complaints at all. Got a good deal on the truck I wanted .

Very helpful . Very nice and resourceful dealership . Very good experience. No complaints at all. Got a good deal on the truck I wanted .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was Friendly and helpful and patient my salesman was nice he and helped. I want to Thank him and all the employees for making this a good experience. I will be coming back. I will send others there. A great recommendation for the dealership and the employees thank you, Alvonte.

Everyone was Friendly and helpful and patient my salesman was nice he and helped. I want to Thank him and all the employees for making this a good experience. I will be coming back. I will send others there. A great recommendation for the dealership and the employees thank you, Alvonte.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience at Chapman Ford Fast Seamless, Smooth sale Great people to work with. Since 2000 I have used them.

My experience at Chapman Ford Fast Seamless, Smooth sale Great people to work with. Since 2000 I have used them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful. Answered all my questions. No pressure to buy. Allowed us to walk around and just look. That's very important to us. Great staff!!

Very helpful. Answered all my questions. No pressure to buy. Allowed us to walk around and just look. That's very important to us. Great staff!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amy, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Customer service top notch n friendly. They listened to what we wanted n helped us every step of the way. We love our car we bought!!

Customer service top notch n friendly. They listened to what we wanted n helped us every step of the way. We love our car we bought!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kimberly, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Bought a used truck on a Wednesday and had to schedule for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. The last vehicle I will buy from Chapman.

Bought a used truck on a Wednesday and had to schedule for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. The last vehicle I will buy from Chapman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I worked with David B. He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a great experience purchasing a vehicle from Chapman Ford Columbia!

I worked with David B. He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a great experience purchasing a vehicle from Chapman Ford Columbia!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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